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Tenant Relations Jobs (NOW HIRING)

Unico Properties

Tenant Services Coordinator

Seattle, WA · On-site

$26 - $27/hr

Assists the Property Manager in tenant relations in the areas of work order processing, answering billing and tenant policy questions, planning special events, parking, and security. Provides ...

Hutchins Braudaway Realty

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Leasing & Tenant Coordinator

Imperial Beach, CA · On-site

$23/hr

We are seeking a highly organized and detail-oriented Tenant & Leasing Coordinator to support tenant relations and leasing operations across our portfolio. This role plays a critical part in ensuring ...

Swami International

Portfolio Supervisor

South Bay, FL · On-site

$22 - $33/hr

As a key leader of the operations team, the Portfolio Supervisor (PS) is responsible for the day to day operations of Swami assets, tenant relations, and management of Resident Managers and Key ...

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$40.5K

$116.8K

$186K

How much do tenant relations jobs pay per year?

As of May 31, 2026, the average yearly pay for tenant relations in the United States is $116,759.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What is a Tenant Relations job?

A Tenant Relations job involves managing relationships between property owners or managers and tenants to ensure a positive rental experience. Responsibilities include addressing tenant concerns, coordinating maintenance requests, enforcing lease terms, and facilitating communication. The goal is to maintain tenant satisfaction, minimize conflicts, and support property management in creating a well-maintained living or working environment. Successful tenant relations professionals have strong communication, problem-solving, and customer service skills.

What are the key skills and qualifications needed to thrive in the Tenant Relations position, and why are they important?

To thrive in Tenant Relations, you should possess strong communication, conflict resolution, and organizational skills, often supported by a background in property management or customer service. Familiarity with property management software, tenant database systems, and knowledge of local housing regulations is usually necessary. Excellent interpersonal skills, patience, and the ability to handle stressful situations calmly help set top performers apart in this role. These capabilities are crucial for maintaining positive tenant relationships, resolving issues efficiently, and ensuring smooth property operations.

What are some common challenges faced in a Tenant Relations role, and how are they addressed?

Professionals in Tenant Relations often encounter challenges such as resolving tenant complaints, mediating disputes, and ensuring compliance with lease agreements. Addressing these issues requires effective communication, empathy, and a solid understanding of property policies and legal regulations. Many Tenant Relations specialists work closely with property managers, maintenance teams, and sometimes legal advisors to find timely, fair solutions. Staying organized and proactive in handling tenant requests can help prevent problems from escalating and maintain a positive living environment. Developing strong relationships with tenants and team members is key to overcoming these challenges and succeeding in the role.

What is a tenant relations job description?

A tenant relations job involves managing communication between property management and tenants, addressing concerns, resolving disputes, and ensuring tenant satisfaction. The role often requires strong interpersonal skills, knowledge of lease agreements, and familiarity with property management software. It may also include coordinating maintenance and enforcing lease policies.
More about Tenant Relations jobs
What cities are hiring for Tenant Relations jobs? Cities with the most Tenant Relations job openings:
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Tenant Relations jobs near you
Infographic showing various Tenant Relations job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $116,759 per year, or $56.1 per hour.

Tenant Advocate

Catholic Charities Community Services

Yonkers, NY

$55K - $60K/yr

Full-time

Posted 18 days ago

Job description

Summary:

The Tenant Advocate will be expected to work closely with tenants, lawyers, the court, and community partners. The Tenant Advocate will be involved in many aspects of the work of the EPGP program, such as case management, caseload management, mediation, ensuring grant/data compliance, and conducting community education and outreach at off-site locations. Incumbents in this classification are expected to possess considerable expertise in housing regulations, housing subsidies, mediation techniques, and landlord-tenant relations in general.

Salary: $30.22 - $32.97 per hour, this is an non-exempt hourly position based on a 35 hour work week or $55,000 - $60,000 annually.

Location: 204 Hawthorne Avenue, Yonkers, NY, 10705.
Essential Duties and Responsibilities:
  • Works with the Program Manager in providing assistance in matters related to residential landlord/tenant relations.
  • Provides assistance to clients at risk or subject to eviction as the agency's representative for the purpose of providing guidance and support to clients.
  • Provides mediation services to clients who are having problems with their landlords.
  • Provides support to clients applying for government benefits, such as the one-shot deal, housing subsidies, and other benefits that can help stabilize their housing crisis.
  • Handle special projects assigned by the supervisor
  • Attend Department and Program meetings as directed.
  • Other duties as assigned.
Education, experience and documentation required:
  • Bachelor's degree or relevant experience in the housing field, bi-lingual preferred
Skills, Licenses and or competence required:
  • Experience working with diverse low-income communities.
  • Excellent interpersonal and communication skills; strong organizational skills and computer literate in Microsoft Word and Excel.
  • Excellent interviewing, writing, and communication skills.
  • College degree or equivalent experience preferred.
  • Experience entering and tracking information in electronic formats and running reports.
  • Experience with housing regulations and residential landlord/tenant relations is a plus; and
  • Fluency or proficiency in Spanish or another language commonly spoken by NY residents is preferred.
Position Type and Expected Hours of Work:
This is a full-time position. Work hours are Monday to Friday 9am - 5pm. Additional hours may be required to meet deadlines.
Working conditions and physical demand required:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Travel for outreach activities, presentations, and/or escorting clients may be required at least 50% of the time using reliable transportation, traversing streets, ascending/descending stairs, and exposed to outside weather conditions.
  • Ability to work with the public and/or challenging clients
  • Remain in a stationary position at a work-station and use a computer approximately 50% of the time.
  • Potential to carry a laptop to offsite work locations
Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.
Employment Type: Full-Time

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