Remote Tenant Relations Jobs in Alabama (NOW HIRING)

Position Title:
Cloud Engineer
Position Type:
Full-Time / Exempt**
Clearance:
None
Location:
Huntsville, AL / Remote
SOC Code:
15-1243
Salary*:
$70000 - $110,000
*Dependent upon qualifications
Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in these meaningful health and welfare benefits:

• Excellent health/dental benefits from BCBS and Ameritas
• See into the future with our luxurious VSP vision benefits
• Prepare for the long-haul courtesy of our 401k with company matching
• 10 days' vacation, 7 days sick time
• Bonuses and salary increase potential via our certifications plan
• We do cool work here, defying expectations by simply being who we are - each of us makes an impact.

Essential Functions

• System administrator support relating to technical issues involving Microsoft's core business applications and operating systems
• Execute multiple types of Exchange migrations (hybrid, O365 tenant to tenant, hosted to cloud)
• Execute SharePoint migrations (on premises to cloud, O365 tenant to tenant)
• Configuration, troubleshooting, and support of Exchange Online, SharePoint Online, Teams, OneDrive for Business, Intune, and Azure Active Directory
• Document system configurations and build standards for client environments
• Communication with clients as required: keeping them informed of project progress, impending changes, and agreed upon outages

Duties and Responsibilities

• Resolute dedication to unparalleled customer service
• Fast turnaround of client requests
• Ability to work in a team and communicate effectively
• Ensure requests are routed to the proper resource to be resolved quickly and efficiently
• Responsible for entering all time and expenses as they occur
• Continuous education, expansion, and refinement of technical knowledge and credibility through industry standard certifications
• Enhancing customer relations
• Interpret and discuss information with others and regularly provide advice and recommend actions involving complex issues
• Demonstrate professional attitude with client over the phone, on-site, and through emails to resolve all client requests/questions

Job Specifications
Required

• Associates or bachelor's degree in computer science or MIS from a reputable institute, at least five (5) years of related MSP experience, or a combination of education and experience
• Professional certifications
• Security+
• Network+
• MCE: Enterprise Administrator Expert
• MCA: Security Administrator
• MCSE: Core Infrastructure
• MCSE: Productivity Solutions Expert

Optional / Desired

• Office 365 GCC High experience
• NIST 800-171 and/or NIST 800-53 knowledge

Export Control Notice: This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR § 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees.
Work Conditions
Work is typically performed in an office environment. Must be able to remain in a stationary position for extended periods of time. The person in this position may need to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. May occasionally need to position self to maintain computers, including under the desks and in the server closet. The person in this position frequently communicates with employees and clients. Must be able to exchange accurate information in these solutions.
Summit 7 Systems is an equal opportunity/ affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Summit 7 Systems requires background checks. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.