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Tenant Relations Manager Jobs in Alabama (NOW HIRING)

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... Property management software experience a plus · Strong communication and customer service skills (oral & written) to promote positive client/ tenant relations · Ability to exercise prudent ...

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Direct and oversee leasing, collections, move-ins, move-outs, and tenant relations. * Manage and follow-up on all maintenance activities, including work order status, preventative maintenance, and ...

Community Director

Montgomery, AL · On-site

$24.75 - $33.75/hr

Direct and oversee leasing, collections, move-ins, move-outs, and tenant relations. * Manage and follow-up on all maintenance activities, including work order status, preventative maintenance, and ...

... tenant relations, building operations and maintenance, property improvement, tenant build-buts ... Under the general supervision of the Senior Real Property Manager, this person serves as the ...

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Tenant Relations Manager information

See Alabama salary details

$36.7K

$105.8K

$168.6K

How much do tenant relations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for tenant relations manager in Alabama is $105,829.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $136,000.00 per year, depending on experience, location, and employer.

What does a tenant relations manager do?

A Tenant Relations Manager is responsible for maintaining positive relationships between property management and tenants. Their duties include addressing tenant concerns, coordinating maintenance requests, ensuring lease compliance, and fostering a welcoming community environment. They act as the main point of contact for tenants, resolving issues to ensure tenant satisfaction and retention. This role is essential for minimizing disputes and promoting smooth operations within residential or commercial properties.

What are the key skills and qualifications needed to thrive as a tenant relations manager?

To thrive as a Tenant Relations Manager, you need strong knowledge of property management, lease administration, and conflict resolution, often supported by a degree in business, real estate, or related fields. Familiarity with property management software (such as Yardi or AppFolio) and understanding of local housing laws are typically required. Excellent communication, problem-solving, and interpersonal skills help build positive relationships with tenants and resolve issues efficiently. These skills are crucial for maintaining tenant satisfaction, ensuring compliance, and supporting the smooth operation of property assets.

What are the most common challenges faced by tenant relations managers, and how are they typically addressed?

Tenant Relations Managers often encounter challenges such as resolving disputes between tenants, addressing maintenance concerns promptly, and ensuring consistent communication to foster positive relationships. To handle these issues, they typically implement clear communication protocols, maintain detailed records of interactions, and collaborate closely with maintenance teams and property owners. Successful Tenant Relations Managers proactively engage with tenants, anticipate potential concerns, and mediate conflicts professionally to maintain tenant satisfaction and retention.

What is the difference between Tenant Relations Manager vs Leasing Agent?

AspectTenant Relations ManagerLeasing Agent
CredentialsCustomer service experience, real estate license (sometimes)Real estate license often required
Work EnvironmentProperty management, ongoing tenant interactionProperty showings, leasing negotiations
Employer & IndustryProperty management companies, landlordsReal estate brokerages, leasing agencies
Search & Comparison IntentFocus on tenant relations, retention, conflict resolutionFocus on leasing, property showings, new tenant acquisition

The Tenant Relations Manager primarily handles ongoing tenant satisfaction, conflict resolution, and retention within property management. In contrast, a Leasing Agent focuses on showing properties, screening tenants, and securing new leases. While both roles require customer service skills and industry knowledge, the Tenant Relations Manager emphasizes long-term tenant engagement, whereas the Leasing Agent concentrates on lease transactions and new tenant acquisition.

What is a tenant relations manager?

A tenant relations manager is responsible for maintaining positive relationships between property management and tenants. They handle tenant inquiries, resolve issues, enforce lease agreements, and ensure tenant satisfaction, often using communication and conflict resolution skills. This role typically requires knowledge of property laws and customer service experience.

What is the role of a tenant relations manager?

A tenant relations manager is responsible for maintaining positive relationships between property management and tenants, addressing concerns, resolving disputes, and ensuring tenant satisfaction. They often handle communication, coordinate maintenance requests, and may use property management software to track issues and responses.

What are the most commonly searched types of Tenant Relations jobs in Alabama?

The most popular types of Tenant Relations jobs in Alabama are:

What cities in Alabama are hiring for Tenant Relations Manager jobs?

Cities in Alabama with the most Tenant Relations Manager job openings:

Infographic showing various Tenant Relations Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $105,829 per year, or $50.9 per hour.

Residential Property Manager ($17/hr.)

Express Employment

Montgomery, AL

$17/hr

Full-time

Posted 2 days ago

New


Job description

Job Title: Residential Property Manager ($17/hr.)
Location: Montgomery
Job Type: Full-time
Shift: Monday-Friday 8AM-5PM
Pay Range:$17/hr. 

Position Overview:
We are seeking an experienced and motivated Residential Property Manager to oversee the daily operations of a portfolio of residential rental properties. The ideal candidate is customer-focused, highly organized, and skilled in property operations, tenant relations, leasing, and maintenance coordination.
The Residential Property Manager will be responsible for maintaining high occupancy levels, ensuring resident satisfaction, protecting property assets, and maximizing property performance.

Key Responsibilities:

  • Manage the day-to-day operations of residential rental properties.
  • Serve as the primary point of contact for tenants and prospective residents.
  • Coordinate property leasing activities, including marketing, showings, screening, and move-ins.
  • Ensure timely collection of rent and follow company procedures regarding delinquent accounts.
  • Handle tenant inquiries, complaints, and dispute resolution professionally and effectively.
  • Coordinate maintenance requests and oversee vendors and contractors to ensure work is completed promptly and within budget.
  • Conduct routine property inspections to ensure compliance with community standards.
  • Prepare and maintain accurate property records, reports, leases, and documentation.
  • Monitor property budgets and assist with expense management and financial reporting.
  • Ensure compliance with all applicable federal, state, and local housing regulations and fair housing laws.
  • Develop and maintain positive relationships with residents, vendors, and community stakeholders.

Qualifications:
Required:

  • High school diploma or equivalent.
  • 2+ years of residential property management experience.
  • Strong communication, customer service, and conflict-resolution skills.
  • Experience with leasing, rent collection, and tenant relations.
  • Proficiency in Microsoft Office and property management software.
  • Valid driver's license and reliable transportation.

Preferred:

  • Bachelor's degree in Business, Real Estate, Property Management, or related field.
  • Certified Apartment Manager (CAM), Certified Property Manager (CPM), or similar certification.
  • Experience managing multiple residential properties or portfolios.
  • Knowledge of budgeting and financial reporting.

Skills & Competencies:

  • Strong leadership and organizational abilities.
  • Excellent problem-solving and decision-making skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Attention to detail and commitment to resident satisfaction.
  • Ability to work independently and as part of a team.

BENEFITS OFFERED! 

Click APPLY NOW or send your resume to jobs.MontgomeryAL@expresspros.com and mention "Property" in the subject line.
#2910


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About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

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