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Remote Tenant Relations Jobs in Georgia (NOW HIRING)

Property Management Counsel (Remote)

Alpharetta, GA · On-site +1

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... government relations teams. The Property Management Counsel works alongside the Contracts ... Ensures compliance with the MHPI Tenant Bill of Rights, the formal dispute resolution process, and ...

Remote Tenant Relations information

What are common challenges faced in a remote tenant relations role, and how can they be managed effectively?

One of the main challenges in a remote tenant relations role is maintaining clear and responsive communication with tenants when you can't meet face-to-face. To manage this, it's important to use reliable communication tools such as email, phone, and property management platforms, and to set expectations for response times. Additionally, remote tenant relations professionals may sometimes encounter difficulties resolving urgent issues from a distance; developing strong relationships with local vendors and maintenance teams can help address these situations promptly. Staying organized and proactive about follow-ups ensures tenant concerns are handled efficiently, leading to better satisfaction and smoother operations.

What skills and qualifications are needed to thrive as a remote tenant relations specialist?

To excel as a Remote Tenant Relations Specialist, you need strong knowledge of property management practices, conflict resolution, and tenant laws, typically supported by experience in real estate or customer service. Familiarity with property management software, CRM systems, and virtual communication tools is essential for efficient remote operations. Outstanding interpersonal skills, empathy, and clear written and verbal communication help build trust and resolve tenant issues effectively. These competencies are crucial for maintaining tenant satisfaction, ensuring legal compliance, and fostering positive landlord-tenant relationships in a remote work environment.

What is the difference between Remote Tenant Relations vs Remote Leasing Coordinator?

AspectRemote Tenant RelationsRemote Leasing Coordinator
Required CredentialsCustomer service experience, real estate knowledgeReal estate license, leasing experience
Work EnvironmentClient communication, property management supportLease processing, property showings coordination
Employer & Industry UsageProperty management firms, real estate companiesReal estate brokerages, leasing agencies
Search & Comparison IntentUnderstanding tenant support rolesFinding leasing coordination jobs

Remote Tenant Relations focuses on maintaining positive tenant relationships and addressing tenant needs remotely, often involving customer service and communication. Remote Leasing Coordinator involves managing lease processes, scheduling property showings, and supporting leasing activities. While both roles operate remotely within the real estate industry, Tenant Relations emphasizes ongoing tenant support, whereas Leasing Coordinators focus on lease transactions and property access.

What is a remote tenant relations?

A Remote Tenant Relations job involves managing communication and resolving issues between tenants and property management or landlords, all from a remote location. This role typically includes handling tenant inquiries, processing maintenance requests, addressing complaints, and ensuring tenant satisfaction via phone, email, or online portals. The goal is to maintain positive relationships with tenants and support the smooth operation of rental properties without requiring on-site presence. Strong communication and problem-solving skills are essential in this position.
What are the most commonly searched types of Tenant Relations jobs in Georgia? The most popular types of Tenant Relations jobs in Georgia are:
What are popular job titles related to Remote Tenant Relations jobs in Georgia? For Remote Tenant Relations jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Tenant Relations jobs in Georgia look for? The top searched job categories for Remote Tenant Relations jobs in Georgia are:
What cities in Georgia are hiring for Remote Tenant Relations jobs? Cities in Georgia with the most Remote Tenant Relations job openings:

Assistant Property Manager (Hybrid - Atlanta)

Jones Lang LaSalle IP, Inc.

Atlanta, GA • On-site, Remote

$17.75 - $24.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


JLL rating

8.3

Company rating: 8.3 out of 10

Based on 288 frontline employees who took The Breakroom Quiz

45th of 202 rated real estate companies


Job description

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Assistant Property Manager
What this job involves:
As an Assistant Property Manager at JLL, you will play a vital supporting role in the daily operations of a Commercial property or portfolio. As an administrative leader, you will oversee the property in the absence of the Property Manager or General Manager. Additionally, you'll work closely with tenants, vendors and engineers, and learn valuable skills while drafting vital financial reports. This position is a great learning opportunity and can serve as a springboard to leadership roles in Property Management at JLL.
What your day-to-day will look like:
  • Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues
  • Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports
  • Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards
  • Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards
  • Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management
  • Help facilitate tenant events and building communications to enhance community engagement and satisfaction
  • All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations

On-site presence required: To be considered for this position, you must reside in Atlanta.
Required qualifications:
  • Bachelor's degree in Business, Real Estate, Communications, or related field
  • Real Estate license required within 6 months of hire date
  • 1-2 years of property management experience with demonstrated success in tenant or resident relations
  • 1-2 years of experience in budgeting, invoicing and financial reporting
  • Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously
  • Problem-solving mindset with ability to handle challenging situations diplomatically and effectively
  • Valid Driver License

Preferred qualifications:
  • Previous experience in commercial management

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
60,000.00 - 65,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
Remote -Atlanta, GA
Job Tags:
Commercial Property Management, Property Management, Property Management Services
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.

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