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Remote Tech Support Jobs (NOW HIRING)

GEO Academies

IT Support Specialist

Indianapolis, IN · Remote

$29 - $37/hr

This is a remote position. Position Overview GEO Academies is seeking an IT Support Specialist to provide reliable technical assistance to employees and support the organization's day-to-day ...

Nadia Care

IT Support Specialist

Boston, MA · Remote

We are seeking an IT Support Specialist to join our growing team. This role owns day-to-day ... You'll be the go-to person for end-user technical issues across a distributed, remote-first team ...

Pivotal Health

IT Support Specialist

Brooklyn, NY · Remote

$110K - $130K/yr

Deliver in-office, hands-on IT support and remote support for distributed employees * Manage incidents through full lifecycle: triage, troubleshooting, resolution, and documentation Networking ...

Mondo

IT Support Analyst

Dallas, TX · Remote

Provide onsite IT support for Dallas-based employees and remote support for users across other office locations as needed * Troubleshoot hardware, software, and connectivity issues across Windows and ...

Pearl

Remote Customer Support (US Hours)

$1.0K - $1.5K/mo

Customer Support Concierge Work From Anywhere in LATAM and the Philippines Work Schedule: Mon-Fri ... The business delivers modern, physician-guided therapy through a fully remote, tech-enabled model ...

Addison Group

IT Site Support

Midland, TX · Remote

$65K - $85K/yr

Provide onsite and remote IT support to employees * Troubleshoot Windows, Microsoft 365, desktop applications, and common end-user issues * Respond to and resolve IT support tickets * Set up and ...

Keeper Security

IT Support Specialist

... remote connections and endpoints with role-based enforcement policies, least privilege and just-in ... About the Job This role will provide front-line IT support to Keeper employees across hardware ...

Interlaced

IT Support Technician III - Remote

$22 - $30.25/hr

We specialize in designing, implementing, and supporting cutting edge technology infrastructure ... This is a full time position working from home to assist end users through remote sessions, via ...

InterSources Inc

IT Support Engineer

... to join their remote team. The ideal candidate will have strong communication skills and a ... Qualifications : Required : • 2-5 years of experience in a technical / IT support role. • ...

Future Secure AI

IT Support Engineer

Austin, TX · Remote

About the Role We're hiring an IT Engineer, Support to own endpoint management, device lifecycle ... Stand up an interim remote-wipe and remote-lock procedure for offboarded, lost, or stolen devices ...

CWPS

Corporate IT Support Technician

$22 - $30.25/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to ... Respond to user-reported issues via phone, email, and remote support tools while following ...

Lindblad Expeditions

Fleet IT Support Analyst

Seattle, WA · Remote

$38.70 - $41.83/hr

JOB SUMMARY The Fleet IT Support Specialist provides advanced technical support for onboard vessel ... Provide remote and onsite technical support on issues or requests for our vessel-based systems ...

Thermal Works

IT Support Engineer

The IT Support Engineer needs to be agile, professional, trustworthy with confidential information ... Perform remote troubleshooting through diagnostic techniques and pertinent questions * Provide ...

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

Follow security and compliance policies in a remote environment. Required Qualifications Proven Service Desk or IT Support experience. Strong background in phone-based technical support. Experience ...

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Remote Tech Support information

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How much do remote tech support jobs pay per year?

As of Sep 15, 2026, the average yearly pay for remote tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What cities are hiring for Remote Tech Support jobs?

Cities with the most Remote Tech Support job openings:

What are the most commonly searched types of Tech Support jobs?

The most popular types of Tech Support jobs are:

What states have the most Remote Tech Support jobs?

States with the most job openings for Remote Tech Support jobs include:

What are popular job titles related to Remote Tech Support jobs?

For Remote Tech Support jobs, the most frequently searched job titles are:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

IT Support Specialist

Indianapolis, IN • Remote

GEO Academies
See more jobs at GEO Academiesexternal

$29 - $37/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

This is a remote position.

Position Overview

GEO Academies is seeking an IT Support Specialist to provide reliable technical assistance to employees and support the organization’s day-to-day technology operations. This position will assist users with hardware, software, account access, connectivity, and other common technical issues while ensuring support requests are documented and addressed efficiently.

The successful candidate will have strong troubleshooting abilities, excellent communication skills, and the ability to explain technical information clearly to individuals with different levels of technical experience.

Key Responsibilities

* Provide remote technical support to employees experiencing hardware, software, connectivity, or account-related issues.
* Respond to technical support requests and maintain accurate service records.
* Troubleshoot computers, peripherals, business applications, and connectivity problems.
* Assist employees with account access, password issues, and basic system configuration.
* Support the setup and deployment of computers, peripherals, and other technology equipment.
* Assist with onboarding and technology setup for new employees.
* Configure and support commonly used workplace applications and productivity tools.
* Help maintain accurate technology equipment and asset records.
* Escalate complex technical issues to the appropriate IT personnel or service provider.
* Document troubleshooting steps, solutions, and recurring technical issues.
* Assist with software updates, device maintenance, and routine technology checks.
* Support user access and permissions in accordance with established procedures.
* Promote appropriate cybersecurity and technology-use practices.
* Assist with testing new hardware, software, and technology solutions.
* Help identify recurring technical problems and recommend practical improvements.
* Maintain confidentiality when handling employee, organizational, or system information.
* Perform other technology-related duties as assigned.


Requirements
* High school diploma or equivalent.
* At least one year of experience in IT support, help desk operations, technical support, or a related field.
* Strong troubleshooting and problem-solving abilities.
* Experience providing technical assistance remotely.
* Familiarity with Windows-based computers and common business applications.
* Working knowledge of Microsoft 365, Google Workspace, or comparable productivity platforms.
* Ability to communicate technical information clearly to non-technical users.
* Strong organizational skills and attention to detail.
* Ability to prioritize multiple support requests and meet established deadlines.
* Ability to work independently while collaborating effectively with a remote team.

Preferred Qualifications

* Associate or bachelor’s degree in information technology, computer science, information systems, or a related field.
* CompTIA A+, Network+, or another relevant technical certification.
* Experience with help desk or ticketing systems.
* Experience supporting Microsoft 365, Google Workspace, or similar cloud-based platforms.
* Familiarity with device management, user administration, networking, or cybersecurity practices.
* Experience supporting technology within an education, nonprofit, corporate, or multi-site environment.
* Experience working with geographically distributed or remote teams.

Benefits
The anticipated compensation range for this position is $29.00–$37.00 per hour.

Eligible full-time employees may receive benefits that can include:

* Medical, dental, and vision coverage
* Paid time off
* Paid holidays
* Retirement savings options
* Life and supplemental insurance options
* Employee support resources
* Professional development opportunities
* Training and onboarding support

Benefits and eligibility are subject to the organization’s applicable policies and plan requirements.

Equal Employment Opportunity

GEO Academies is committed to providing equal employment opportunities to qualified applicants and employees. Employment decisions are made based on qualifications, business needs, and other legitimate employment considerations in accordance with applicable federal, state, and local laws.