ZipRecruiter

Log In

2

Remote Tech Support Jobs (NOW HIRING)

eXp World Holdings, Inc.

IT Support Technician - (REMOTE)

$22 - $30.25/hr

... the IT Support Technician. How you will make an impact: * Utilize remote monitoring and management software to efficiently troubleshoot and maintain software and hardware deployed throughout the ...

Everglade Works

Remote IT Support Technician

Boston, MA · Remote

$23.25 - $32/hr

A leading IT solutions company in Boston is seeking a skilled IT Technician to provide remote support for hardware, software, and network issues. The role requires at least 2 years of experience in a ...

Össur

IT Support Engineer (m/w/d)

New Bremen, OH · On-site +1

Remote Germanytime type: Full timeposted on: Posted Todayjob requisition id: REQ-4982As an IT Support Engineer (m/w/d), you'll ensure that our local IT infrastructure (hardware, networks ...

Segal McCambridge

IT Support Specialist

Chicago, IL · On-site +1

This role is primarily remote, with one day per week in our Chicago office (or as needed) and is ... Provide occasional hands-on support for: * Office hardware * Conference room technology * Phones

Portlandcc

Technology Support Specialist

Portland, OR · Remote

This is a primarily remote position. Employees MUST be residents of Washington OR Oregon state. See ... The Technology Support Specialist provides computer support to end users across the College ...

BairesDev

Regional CTO - Remote Work

Los Angeles, CA · Remote

Regional CTO - Remote WorkCompany: BairesDev (remote)OverviewAt BairesDev, we deliver cutting-edge ... Support from strong sales operations, travel, and events coordination teams.Opportunity for rapid ...

next page

Showing results 1-20

People also search for

All JobsRemote Tech Support Jobs

Remote Tech Support information

See salary details

$27K

$43.5K

$66K

How much do remote tech support jobs pay per year?

As of Jun 3, 2026, the average yearly pay for remote tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What Are Remote Tech Support Jobs?

Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

What are the key skills and qualifications needed to thrive as a Remote Tech Support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is a Remote Tech Support job?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs
What cities are hiring for Remote Tech Support jobs? Cities with the most Remote Tech Support job openings:
What are the most commonly searched types of Tech Support jobs? The most popular types of Tech Support jobs are:
What states have the most Remote Tech Support jobs? States with the most job openings for Remote Tech Support jobs include:
What job categories do people searching Remote Tech Support jobs look for? The top searched job categories for Remote Tech Support jobs are:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 77% Full Time, 14% Part Time, 4% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

IT Support Supervisor

Vitalsearchgroup

San Francisco, CA • Remote

Full-time

Posted 13 days ago

Job description

A healthcare organization is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • Associate's degree in Clinical Informatics, Computer Science, Business, Information Technology, or a related field
    OR
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams
Preferred Qualifications
  • Prior supervisory or team lead experience in healthcare IT, application support, clinical informatics, or training
  • Experience supporting EHR, EMR, practice management, or healthcare-related software systems