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Remote Tech Support Jobs in Toronto, ON (NOW HIRING)

Ratehub

Junior IT & Operations Support

Toronto, ON · Remote

CA$50K - CA$60K/yr

Coordinate laptop ordering, pre-configuration (Windows 11 and macOS), and shipping to remote ... Keep the hardware asset inventory accurate and up to date Day-to-Day IT Support * Handle Tier 1 ...

Solutions 2 Go

Technical Support Specialist

Brampton, ON · Remote

$50K - $65K/yr

... remote-site users & infrastructure services. This position will assist, work closely, and take day-to-day directions from Senior team members and will report to the IT Team Lead - Operation & Support ...

CanadaHelps

Director, IT Operations & DevOps

Toronto, ON · Remote

CA$140K - CA$150K/yr

... supported as the organization continues to grow and modernize. This is a new role. This role is ... This position is GTA remote but may require to be in-office in Toronto for team collaborations. Key ...

theITSC

Sales Representative (Remote)

Toronto, ON · Remote

CA$55K - CA$80K/yr

Job Overview Be a part of changing the way IT Support is delivered! Come start a lucrative sales and marketing career as a Client Account Representative with a fast-growing company where you will be ...

Sagard

Senior IT Operations Analyst

Toronto, ON · On-site +1

CA$60K - CA$75K/yr

... level remote and onsite support to other offices and remote employees * Lead full lifecycle ... Partner with the IT Operations team to implement new IT and cybersecurity capabilities ...

Zensurance

Tech Lead (Remote First)

Toronto, ON · Remote

This is a remote-first role within Canada. #LI-Remote Responsibilities: * Collaborate with project ... A Culture of Sharing & Support From Power-Ups and book clubs to tech talks and hackathons , we ...

WES

Chief Technology Officer (Remote)

Toronto, ON · Remote

CA$220K - CA$250K/yr

Technology Reporting to: Chief Business Officer Location: Remote - Canada (Candidates based in ... World Education Services (WES) is a non-profit social enterprise that supports the educational ...

1Valet

Systems Analyst - Technical Support

Toronto, ON · Remote

... technologies. The successful candidate will possess specialized knowledge in Computer Networks ... Provide remote support via tools such as Remote Desktop Management (RDM) and VPN to troubleshoot ...

Agfa

Customer Support Analyst, Tier 1

Toronto, ON · Remote

Remote: Canada / US What You'll Do: * Provide telephone and remote access, consultation and ... Attend Agfa product-training, underlying technologies courses and maintain an expert working ...

K2services

Associate Analyst, Service Desk

Toronto, ON · Remote

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable ... This opportunity is remote! The first week will be spent with our dedicated Service Desk Training ...

InvestorCOM

IT & Security Lead

Toronto, ON · Remote

As a remote-first organization, we are building a modern, high-performing team focused on ... Support and coordinate resolution of Level 1 and Level 2 operational and system issues * Monitor ...

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Showing results 1-20

All JobsRemote Tech Support JobsRemote Tech Support Jobs in Toronto, ON

Remote Tech Support information

See Toronto, ON salary details

$22.9K

$44.2K

$55.4K

How much do remote tech support jobs pay per year?

As of Jun 16, 2026, the average yearly pay for remote tech support in Toronto, ON is $44,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,879.00 and $52,011.00 per year, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote tech support professionals can earn $2,000 or more per week by providing high-demand technical assistance, especially if they have specialized skills, certifications, or experience with troubleshooting complex issues. Increasing earnings may involve working multiple clients, offering premium services, or working extended hours, often through freelance platforms or direct contracts.

What is a Remote Tech Support job?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

What jobs make 5000 a week without a degree?

Remote tech support roles can sometimes pay $5,000 or more per week for experienced professionals, especially those with specialized skills in networking, cybersecurity, or enterprise support. High earnings often require certifications, strong technical knowledge, and the ability to handle complex issues independently, with some roles offering flexible schedules and remote work environments.

What Are Remote Tech Support Jobs?

Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

Can you work remotely in IT support?

Yes, remote IT support jobs are common and often involve troubleshooting, software installation, and customer assistance through remote access tools. These roles typically require strong communication skills, technical knowledge, and sometimes certifications like CompTIA A+ or Network+. Many companies offer flexible schedules for remote IT support positions.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Tech Support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

How can I make $70,000 a year working from home?

A remote tech support role can pay $70,000 or more annually by gaining relevant certifications, such as CompTIA A+ or Network+, and developing strong troubleshooting and customer service skills. Working for established companies or as an independent contractor with a high volume of clients can also increase earning potential, especially with overtime or premium support services.
More about Remote Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Toronto, ON? The most popular types of Tech Support jobs in Toronto, ON are:
What are popular job titles related to Remote Tech Support jobs in Toronto, ON? For Remote Tech Support jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Remote Tech Support jobs in Toronto, ON look for? The top searched job categories for Remote Tech Support jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Remote Tech Support jobs? Cities near Toronto, ON with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Toronto, ON as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $44,215 per year, or $21.3 per hour.

Bilingual Tech Support Specialist

Staples Canada ULC

Richmond Hill, ON • Remote

$24 - $25/hr

Full-time

Medical, Dental

Posted 19 days ago

Job description

Some of what you will do:

As a Tech Support Specialist, you will be responsible to provide efficient, quality tech support to our customers. This is a frontline call Centre and chat role where you will troubleshoot technology, computer hardware and software related issues for external customers. You will recommend timely, intelligent service paths to customers. In this exciting role, you will be responsible for selling and sharing the value of services including services subscriptions.

Specifically, You Will:

Handle inbound and outbound contacts, delivering technical support services for external customers.

Handle inbound remote connections, delivering technical support services for external customers.

Assists customers in connecting to remote platform.

Actively engage in service solutions sales, recommending company products and services.

Checks for payment and subscription validation in customer account Diagnoses technical issues using systematic listening and probing approach.

Consults internal tools, database, manuals, and internal resources for information on resolution procedures.

Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line

Support frontline operations, including but not limited to, handling/creating technical support tickets, initializing service tickets of different types using approved systems and processes, triaging inbound contacts across multiple service paths, etc.

Leverage all available support channels, resources, and platforms to enhance customer experience and productivity. Warmly transfer Customers to the appropriate team to efficiently complete services.

Conduct administrative tasks in various technical platforms (ETS, Ring Central, Beyond Trust, etc.)

Some of what you need:

Degree, diploma, or certificate in technical or networking field.

A+ certification preferred.

Advanced technical troubleshooting skills and ability to resolve complex technical issues.

Advanced knowledge of technology & operating systems (Windows, MacOS, Chrome OS, iOS, Android).

Verifiable and demonstrated skill in performing services/ upgrades to all types of computers.

Bilingual in French and English.

5+ years in a technical field with focus on repairs and troubleshooting.

3+ years in a customer service environment.

Demonstrated experience in managed devices and networking support.

Working Conditions - Remote

Some of what you will get:

Associate discount

Health and Dental benefits

RRSP/DPSP

Learning & Development programs

And more...

#LI-Remote

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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