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Remote Tech Support Jobs in Pittsburgh, PA (NOW HIRING)

Revel Staffing

IT Support Supervisor

Pittsburgh, PA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

theITSC

Be Seen First

Sales Representative (Remote)

Pittsburgh, PA · Remote

$40K - $60K/yr (+ commission)

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped commissions and direct exposure to senior leadership. theITSupportCenter is growing, and we're hiring remote ...

CEDENT

Systems Admin - RamQuest Admin

Pittsburgh, PA · Remote

$40 - $60/hr

This person can sit REMOTE but ideally looking for candidates local or open to relocating to ... Monitor application integrity and provide tech support. * Create and update documentation, such as ...

WhiteCoat Locums

Facility in Washington, PA se

Washington, PA · Remote

$297K - $371K/yr

Remote Work: This is a 100% remote teleradiology. Facility will provide a workstation that will be ... You will work solo but have access to a Radiology Informatics team for IT support, clerical staff ...

Eaton

IT Specialist - Security

Coraopolis, PA · On-site +1

$113K - $165K/yr

... remote candidates will be considered. The expected annual salary range for this role is $113000 ... Support operational functions of global, business critical IT systems. Work with Business ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Pittsburgh, PA

Remote Tech Support information

See Pittsburgh, PA salary details

$26.2K

$42.2K

$64.1K

How much do remote tech support jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote tech support in Pittsburgh, PA is $42,211.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,600.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Pittsburgh, PA?

The most popular types of Tech Support jobs in Pittsburgh, PA are:

What are popular job titles related to Remote Tech Support jobs in Pittsburgh, PA?

For Remote Tech Support jobs in Pittsburgh, PA, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Pittsburgh, PA look for?

The top searched job categories for Remote Tech Support jobs in Pittsburgh, PA are:

What cities near Pittsburgh, PA are hiring for Remote Tech Support jobs?

Cities near Pittsburgh, PA with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,211 per year, or $20.3 per hour.

IT Support Supervisor

Revel Staffing

Pittsburgh, PA • Remote

$80K - $115K/hr

Full-time

Posted 12 days ago

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams