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Part Time Tech Support Jobs in Pittsburgh, PA (NOW HIRING)

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Part Time Tech Support information

See Pittsburgh, PA salary details

$26.2K

$42.2K

$64.1K

How much do part time tech support jobs pay per year?

As of May 28, 2026, the average yearly pay for part time tech support in Pittsburgh, PA is $42,211.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Tech Support, and why are they important?

To excel as a Part Time Tech Support, you need a solid understanding of computer systems, troubleshooting techniques, and often a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These capabilities ensure timely technical support and a positive user experience, which are vital for organizational productivity.

What are some common challenges faced by part-time tech support professionals, and how can they be managed?

Part-time tech support professionals often face the challenge of quickly getting up to speed with ongoing issues, especially when shifts are shorter or less frequent. Effective communication with full-time team members and thorough documentation are crucial to ensure smooth handoffs and minimal disruptions for users. Additionally, balancing high-priority tickets within limited hours can be demanding, so strong time management and prioritization skills are key. Proactively engaging in team meetings and using collaboration tools can help part-time staff stay updated and integrated with the team.

What are part time tech support jobs?

Part time tech support jobs involve assisting customers or employees with technical issues related to software, hardware, or network systems on a part-time basis. These roles typically include troubleshooting problems, providing guidance over the phone or via chat, and escalating complex issues when necessary. Part time tech support positions are ideal for students, those seeking flexible work hours, or individuals looking to supplement their income. They require good communication skills, basic technical knowledge, and problem-solving abilities.

What is the difference between Part Time Tech Support vs Part Time Help Desk Technician?

AspectPart Time Tech SupportPart Time Help Desk Technician
Required CredentialsHigh school diploma, certifications like CompTIA A+ often preferredHigh school diploma, certifications like CompTIA A+ often preferred
Work EnvironmentOn-site or remote, supporting individual users or small businessesOn-site or remote, providing technical assistance to end-users
Employer & Industry UsageIT support companies, small businesses, retailIT departments, managed service providers, corporate settings
Common Search & Comparison IntentYesYes

Part Time Tech Support and Part Time Help Desk Technician roles share similar credentials and work environments, often supporting end-users with technical issues. The main difference lies in the scope: Tech Support may involve troubleshooting hardware/software problems directly, while Help Desk Technicians typically handle user inquiries and basic technical issues. Both roles are essential in IT support, with overlapping skills and employer usage.

What are the most commonly searched types of Tech Support jobs in Pittsburgh, PA? The most popular types of Tech Support jobs in Pittsburgh, PA are:
What are popular job titles related to Part Time Tech Support jobs in Pittsburgh, PA? For Part Time Tech Support jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching Part Time Tech Support jobs in Pittsburgh, PA look for? The top searched job categories for Part Time Tech Support jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for Part Time Tech Support jobs? Cities near Pittsburgh, PA with the most Part Time Tech Support job openings:
In-Home Sales & Tech Support (Part Time)

In-Home Sales & Tech Support (Part Time)

Asurion

Pittsburgh, PA • On-site

$23/hr

Part-time

Posted yesterday


Asurion rating

7.0

Company rating: 7.0 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

123rd of 204 rated it services


Job description

In-Home Sales & Tech Support (Part Time)
This is a local, in-home field role requiring daily travel to customer residences - not Remote.
Pay Rate: $23.00 + mileage reimbursement + phone stipend + sales commission
Part-Time Schedule: 5 evenings/week - Hours: 4:05pm to 9:00pm
About the Role: We're looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.
Here's what you can expect to do: As In-Home Sales & Tech Support, you'll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You'll start with paid training to prepare you to work independently in the field.
You'll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy.
In the field, you'll consistently put the Serve, Solve, Sell™ model into action by:
  • Serve:
    • Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
    • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.

  • Solve:
    • Utilize your expertise to address and resolve customers' tech issues, provide an understandable solution, regardless of their tech knowledge
    • Ensure customers leave with a resolution that works and a product that addresses their future tech needs.

  • Sell:
    • Leverage Asurion's growing range of products to offer tailored solutions to customers.
    • Listen actively to identify customer needs and position products uniquely to meet those needs.
    • You'll use strong negotiation and communications skills - you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale

Here's what you'll bring to the team:
  • Comfortable working in a sales environment with set targets
  • A valid driver's license and satisfactory driving record with at least 1 year driving experience
  • Ability to provide proof of valid car insurance (excluded: Manhattan)
  • A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
  • Work a varied 5-day week schedule designed to meet customers on their timeline -this will include evenings, weekends and holidays
  • A personal cellphone to keep in the know while on the job
  • Must be comfortable working around household pets
  • Efficient, adaptable, goal-oriented and persuasive communication skills
  • Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
  • Naturally outgoing individual who thrives in human interaction
  • Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.

We take care of you (benefits/perks):
  • Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early!
  • Uncapped commissions based on your sales performance paid bi-weekly
  • Mileage reimbursement based on IRS guidelines paid weekly
  • 35 dollar phone stipend paid monthly
  • 3 weeks paid training where your success is our top priority

Get to know us:
Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
Health and safety measures:
At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.
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