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Remote Tech Support Jobs in Pittsburgh, PA (NOW HIRING)

Liveops

Remote Customer Service Agent

Pittsburgh, PA · Remote

$15 - $20.25/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Talkiatry

Psychiatrist (Remote)

Pittsburgh, PA · Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Palco

PRODUCT MANAGER - REMOTE

Carnegie, PA · Remote

  • Medical

  • Vision

  • Life

  • Retirement

  • PTO

We provide the management, support, and systems behind self-directed programs--the services that ... Through innovative technology and decades of expertise, we help states and partners run stronger ...

Palco

PRODUCT MANAGER - REMOTE

Carnegie, PA · Remote

  • Medical

  • Vision

  • Life

  • Retirement

  • PTO

We provide the management, support, and systems behind self-directed programs--the services that ... Through innovative technology and decades of expertise, we help states and partners run stronger ...

SAIC

PIT - Remote Pilot Operator

Pittsburgh, PA · Remote

Information Technology Subcategory: Computer Operator Schedule: Full-Time Shift: Rotating Travel ... SAIC must provide training and training related support services as required for all types and ...

Tetra Tech

Part-Time Temporary Architect

Pittsburgh, PA · On-site +1

$80K - $107K/yr

Primarily office or remote office environment with computer-based work. * Occasional travel to ... support the clean energy transition. Tetra Tech is proud to be an Equal Opportunity Employer. All ...

Talkiatry

Remote Therapist - Pennsylvania

Pittsburgh, PA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Licensing support with upfront coverage of costs * Technology package provided Our history ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Pittsburgh, PA

Remote Tech Support information

See Pittsburgh, PA salary details

$25.2K

$40.6K

$61.7K

How much do remote tech support jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote tech support in Pittsburgh, PA is $40,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $43,900.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Pittsburgh, PA?

The most popular types of Tech Support jobs in Pittsburgh, PA are:

What are popular job titles related to Remote Tech Support jobs in Pittsburgh, PA?

For Remote Tech Support jobs in Pittsburgh, PA, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Pittsburgh, PA look for?

The top searched job categories for Remote Tech Support jobs in Pittsburgh, PA are:

What cities near Pittsburgh, PA are hiring for Remote Tech Support jobs?

Cities near Pittsburgh, PA with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,629 per year, or $19.5 per hour.

PIT - Remote Pilot Operator

Science Applications International Corporation

Pittsburgh, PA • Remote

Full-time

Posted 5 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

79th of 224 rated it services

Job description

  • PLEASE NOTE: This is NOT a UAS, UAV, RPV, or DRONE pilot position.

We are looking for Full-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller Training Solutions (CTS) team at the Pittsburgh ATCT / TRACON (PIT) in Pittsburgh, PA, supporting air traffic controller training services for the Federal Aviation Administration (FAA).

Job Description:

The RPO plays the role of the pilot and other controllers in the Air Traffic Controller training simulator.  The RPO operates a combination of a simulated radar display and voice communication system to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.

The candidate will be required to complete the following certifications: Classroom (pass test on airspace and procedures) and Lab (perform as a Remote Pilot Operator on all positions).

The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists provide the flying public with a high level of safety and professionalism. A well-trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this responsibility. The FAA employs more than 14,000 air traffic controllers. They work in air traffic facilities of varying sizes, safely separating more than 50,000 aircraft in the National Airspace System (NAS) each day.

To provide such air traffic services, the FAA trains new air traffic control specialists and provides recurrent training to current air traffic control specialists. The FAA utilizes Contractor-provided instructional services at FAA ATC facilities throughout the U.S. and its Territories to ensure these training needs are met. The scope of the contractor-provided services includes all training and training program support to successfully train and prepare students to become fully certified air traffic controllers. SAIC must provide training and training related support services as required for all types and levels of ATC facilities. 

SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Required Qualifications:

  • US Citizenship is required with the ability to obtain and maintain a Public Trust clearance
  • Candidates for this position must have a minimum of a high school diploma (or equivalent) and demonstrate basic computer proficiency
  • Candidates must possess an ability to read and interpret materials such as diagrams and manuals and have the ability to speak clearly and be understood

Desired Skills and Experience:

  • Experience working in a multidisciplinary team (Multimedia Developers, Quality Assurance, Instructions System Designers, Subject Matter Experts, Instructors)
  • Experience and certification in ATC Tower, TRACON or En Route simulation lab is strongly desired, but not required
  • Effective oral and written communications skills
  • Working knowledge of the FAAO JO 7110.65 is strongly desired, but not required
  • Effective team building skills
  • MS Office Suite Proficiency (Word, PowerPoint, Excel, etc.)
  • Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.)
  • Basic familiarization or experience with pilot/controller communications or phraseology

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