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Remote Support Jobs (NOW HIRING)

CGI Inc.

Remote Support Engineer, Junior

Arlington, VA · On-site +1

Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United States, Virginia, Arlington Position ID:J0925-0625 Employment Type: Full Time Position Description:

Canon Medical Systems

Remote Support Engineer CT/MR/VL

$86K - $138K/yr

Remote Support Engineer CT/MR/VL - req1695 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon ...

ManTech International

Remote Support Technician Lead

Mclean, VA · On-site +1

$44K - $57K/yr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician Lead to join our team in McLean, VA . In this role, you will work collaboratively in a 24/7 operational team ...

Carrier

Remote Support Field Engineer

Kennesaw, GA · On-site +1

$79K - $158K/yr

Travel as needed to support dynamic field demands. You remain adaptable to changing schedules and priorities, recognizing that field execution directly impacts the company's reputation and retention.

TeamLogic IT

Remote Support Technician Tier 3

Woburn, MA · On-site +1

$65K - $85K/yr

Remote Services - Tier 3 TeamLogic IT of Northeastern Massachusetts About Us: We are an IT Managed Services Provider located in Woburn, MA, focused on providing support for small to mid-sized ...

Sevita

Direct Support _ Remote Supports Monitor

Colburn, IN · Remote

$14.50 - $17.50/hr

Remote Support: Provides indirect supervision, support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development. * Remote Records:

tmn

Direct Support _ Remote Supports Monitor

Lafayette, IN · Remote

$14.50 - $17.50/hr

Remote Support: Provides indirect supervision, support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development. * Remote Records:

tmn

Direct Support _ Remote Supports Monitor

Lafayette, IN · Remote

$14.50 - $17.50/hr

Remote Support: Provides indirect supervision, support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development. * Remote Records:

tmn

Direct Support _ Remote Supports Monitor

Lafayette, IN · Remote

$14.50 - $17.50/hr

Remote Support: Provides indirect supervision, support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development. * Remote Records:

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$14

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How much do remote support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs
What cities are hiring for Remote Support jobs? Cities with the most Remote Support job openings:
What are the most commonly searched types of Support jobs? The most popular types of Support jobs are:
What states have the most Remote Support jobs? States with the most job openings for Remote Support jobs include:
What job categories do people searching Remote Support jobs look for? The top searched job categories for Remote Support jobs are:
Remote Support jobs near you
Infographic showing various Remote Support job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 25% Full Time, 56% Part Time, 14% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Remote Support Vacation Specialist

Perry Vacation Solutions

Indianapolis, IN • Remote

Full-time

Posted 8 days ago

Job description

Overview ️ Perry Vacation Solutions is currently looking for dependable and motivated individuals to join our team as Remote Vacation Support Specialists. This role focuses on assisting clients with travel-related support, vacation coordination, and general customer communication throughout the booking experience. The ideal candidate enjoys working with people, has strong organizational skills, and is interested in the travel and hospitality industry. Key Responsibilities Support clients with vacation planning questions and travel requests Research resorts, cruises, hotels, and destination options Assist with itinerary coordination and reservation support Deliver professional customer service through phone, email, and online communication Keep booking details and client records organized and updated Attend online trainings and educational team sessions Learn current travel promotions, destinations, and supplier updates Qualifications Strong interpersonal and communication skills Ability to work independently in a remote setting Basic computer and internet knowledge Good time management and attention to detail Customer service experience is a plus but not required Reliable internet access required What We Offer Flexible work schedule Remote work environment Training and ongoing team support Opportunities for professional development Access to travel industry tools and supplier networks Positive and collaborative company culture Additional Details This opportunity is open to applicants located within the United States. Training is provided for qualified candidates during onboarding.

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