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Remote Medical Customer Service Jobs (NOW HIRING)

Pavago

Medical Customer Service Representative

$17.25 - $21.50/hr

Medical Customer Service Representative (Bilingual English/Spanish) - Remote Patient Support & Healthcare Coordination Position Type: Full-Time, Remote Working Hours: U.S. Business Hours (LATAM ...

Moda Health

Manager Medical Customer Service

Milwaukie, OR · Remote

$78K - $98K/yr

Minimum of four years of supervisory experience in medical, dental, and/or pharmacy customer service. * Demonstrated ability to effectively manage multiple lines of business concurrently. * Knowledge ...

New

RadNet

Remote Medical Scheduler

Port Saint Lucie, FL · On-site +1

$16/hr

Remote Scheduler As a Medical Scheduler, you'll be the first point of contact for patients ... Provide friendly and professional customer service * Support patient care across our network of ...

RadNet

Remote Medical Scheduler

Port Saint Lucie, FL · On-site +1

$16/hr

Remote Scheduler As a Medical Scheduler, you'll be the first point of contact for patients ... Provide friendly and professional customer service * Support patient care across our network of ...

Integrated Management Strategies LLC

Remote Medical Coder

$19.25 - $24.25/hr

... and technical services. IMS is headquartered in the Washington, D.C. metropolitan area, with ... Medical Coder to join our healthcare consulting practice. The role is fully remote within the US.

Fortuna BMC

Remote Medical Scheduler

$21/hr

... remote or hybrid professional work experience in medical scheduling. ✔ Minimum 1 year of high ... high-volume customer service, healthcare scheduling, appointment coordination, claims support ...

TEKsystems

Remote Medical Assistant

Orlando, FL · Remote

$18.50/hr

Position Summary We are seeking a detail-oriented and customer-focused Medical Assistant to support ... Customer service orientation with problem-solving abilities * Ability to maintain confidentiality ...

Sygnetics, Inc

Be Seen First

Remote Medical Coder III

Louisville, KY · Remote

$38.09/hr

Remote Medical Coder III US Citizenship required. We are currently assembling a team of skilled ... Maritime Service under close medical and professional supervision. Professional Coding ...

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How much do remote medical customer service jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for remote medical customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What is a Remote Medical Customer Service job?

A Remote Medical Customer Service job involves assisting patients, healthcare providers, and insurance companies with inquiries related to medical services, billing, appointments, and insurance claims. You communicate with customers via phone, email, or chat while working from home. Strong customer service skills, medical knowledge, and familiarity with healthcare systems are often required. This role ensures patients receive accurate information and a positive experience when interacting with medical services.

What are the key skills and qualifications needed to thrive in the Remote Medical Customer Service position, and why are they important?

To thrive as a Remote Medical Customer Service representative, you need a basic understanding of medical terminology, strong communication abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, electronic health records (EHR) systems, and secure communication tools is commonly required, and healthcare support certification can be an advantage. Excellent listening skills, patience, and problem-solving abilities help you handle patient inquiries with care and professionalism. These competencies are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive experience in a remote healthcare setting.

What are some common challenges faced in a Remote Medical Customer Service role?

One common challenge in Remote Medical Customer Service is accurately addressing patient concerns and questions without face-to-face interaction, which requires clear verbal communication and strong listening skills. Team members also need to navigate sensitive health information while maintaining strict privacy standards and complying with HIPAA regulations. Additionally, quickly adapting to different EHR or CRM platforms and resolving insurance or billing queries can be demanding. However, remote team structures often include regular virtual meetings and ongoing training to help you stay connected and supported while working from home.

More about Remote Medical Customer Service jobs
What cities are hiring for Remote Medical Customer Service jobs? Cities with the most Remote Medical Customer Service job openings:
What states have the most Remote Medical Customer Service jobs? States with the most job openings for Remote Medical Customer Service jobs include:
What job categories do people searching Remote Medical Customer Service jobs look for? The top searched job categories for Remote Medical Customer Service jobs are:
Remote Medical Customer Service jobs near you
Infographic showing various Remote Medical Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,099 per year, or $18.3 per hour.
$16/hr. Remote Medical Customer Service Rep

$16/hr. Remote Medical Customer Service Rep

RemX

Phoenix, AZ • On-site, Remote

$16/hr

Full-time

Medical

Posted 13 days ago

Job description

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.
We're looking for motivated individuals who are ready to succeed in a rewarding work-from-home role.
Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join their growing remote team. If you have a passion for helping others and thrive in a fast-paced environment-this could be the perfect fit for you!
APPLY TODAY!!!
Position Overview:
Job Title: Healthcare Customer Service Representative
Pay: $16/hr. Weekly Pay plus Benefits
Schedule: 8am-9pm EST. M-Fri. (Must be able to work any 8hr Shift between the hours of operation)
Projected Start: TBD
Equipment Provided and shipped directly to your home.
Job Details:
  • Provide excellent customer service and patient support.
  • Verify patient information.
  • Answer inbound calls and may perform outbound calls assisting patients with their concerns regarding their prescription benefits.
  • Gathering and reviewing patient billing and medical information.
  • Operating according to the guidelines of the Federal Health Care Program.

Job Qualifications: Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS)
  • Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS!
  • High attention to detail and accuracy in data entry
  • Private, quiet, and distraction-free workspace
  • Must be able to log in and work full scheduled shifts without interruptions
  • Basic technical troubleshooting skills for common remote work issues
  • High-Speed Internet with a wired connection is mandatory. (Mobile hotspots are not accepted)
  • Adhere to all company required KPI's
  • HS Diploma/Equivalent
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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