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Remote Support Jobs in Seattle, WA (NOW HIRING)

Tomra

Customer Support Manager - Americas

Seattle, WA · On-site +1

$110K - $137K/yr

Build a Technical Support Center of Excellence, including remote support and escalation governance * Act as the senior escalation point for high-impact customer and technical issues, driving ...

Tomra

Customer Support Manager - Americas

Seattle, WA · Remote

Build a Technical Support Center of Excellence, including remote support and escalation governance * Act as the senior escalation point for high-impact customer and technical issues, driving ...

ECP

Customer Support Representative (Remote)

Seattle, WA · Remote

$19.25 - $24.75/hr

As a Customer Support Representative, you'll be the first point of contact for our customers ... A remote work environment that is compliant with cybersecurity and other company workplace policies

Aura

Security Partner Manager

Tacoma, WA · Remote

... remote support for business operations in adjacent or emerging markets as needed WHAT YOU BRING * 4+ years in operations, vendor management, or multi-site field service (security preferred) * Proven ...

Aura

Security Partner Manager

Tacoma, WA · On-site +1

... remote support for business operations in adjacent or emerging markets as needed WHAT YOU BRING * 4+ years in operations, vendor management, or multi-site field service (security preferred) * Proven ...

AO Globe Life

Be Seen First

Remote Sales & Customer Support Representative

Seattle, WA · Remote

$60K - $80K/yr

Remote Sales & Customer Support Representative Remote (U.S. & Canada) | Full-Time | Flexible Schedule | Training Provided We are expanding our remote team and looking for motivated individuals who ...

Staffingine LLC

Azure Support Lead

Bellevue, WA · Remote

Monitor all requester activities during remote sessions to ensure sensitive data is not accessed or copied. * Execute Technical Support Guidelines (TSGs) as directed by requesters. * Maintain ...

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All JobsRemote Support JobsRemote Support Jobs in Seattle, WA

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How much do remote support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote support in Seattle, WA is $29.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $32.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs
What are the most commonly searched types of Support jobs in Seattle, WA? The most popular types of Support jobs in Seattle, WA are:
What are popular job titles related to Remote Support jobs in Seattle, WA? For Remote Support jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Support jobs in Seattle, WA look for? The top searched job categories for Remote Support jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Remote Support jobs? Cities near Seattle, WA with the most Remote Support job openings:
Remote Support jobs near you
Oracle EBS - Business Analyst-REMOTE

Oracle EBS - Business Analyst-REMOTE

TriOptus LLC

Bellevue, WA • On-site, Remote

Contractor

Posted 9 days ago

Job description

Job description
Support required in PST timezone
Job Description
Business Analyst with at least 8 years of experience
Extensive experience in gathering the requirements by talking to stakeholders and coming up with the requirements documents with applicable templates
converting requirements into Jira stories and creating process maps
BA should have familiar with MFG Supply chain or Finance Background
Here are the responsibilities
Engaging with the corporate leaders and the business stakeholders to understand the gap between the product and its process
Solving a business problemneed using the organizational context and transitioning the organization through the change implementing the solution
To identify and define the solutions that will maximize the value delivered by an organization to its stakeholders
Work across all levels of an organization and by involving in everything from defining strategy to creating the enterprise architecture to taking a leadership role by defining the goals and requirements for programs and projects or supporting continuous improvement in its technology and processes
Improve the value of business analysis with realization of benefits avoidance of cost identification of new opportunities understanding of required capabilities and modeling the organization
Interact with business ownersstakeholders to understand their requirements
Convert the business requirements into detailed technical requirements for the technology team
Coordinate with the technology team to explain the requirements
Validate the developed solution before handing it over to the business user for User Acceptance Testing UAT
Coordinate with the customer team and the technology team to facilitate UAT Technical Experience
EBS Supply Chain modules knowledge and prior working experience in EBS projects is required
Around 8 years of experience
Additional Inputs:
Oracle EBS - Business Analyst
Client Location - REMOTE (Support in PST Hours)
Work Mode - REMOTE
Client - LTIMindtree
Duration - 6 months
Required Skills : Business Analysis
Basic Qualification :
Additional Skills : Business Analyst
Background Check : No
Drug Screen : No

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