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Entry Level Support Jobs in Seattle, WA (NOW HIRING)

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Entry Level Support information

See Seattle, WA salary details

$13

$21

$29

How much do entry level support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level support in Seattle, WA is $21.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Support professional, and why are they important?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What are entry level support jobs?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Seattle, WA? The most popular types of Support jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Entry Level Support jobs? Cities near Seattle, WA with the most Entry Level Support job openings:
Infographic showing various Entry Level Support job openings in Seattle, WA as of May 2026, with employment types broken down into 4% As Needed, 50% Full Time, and 46% Part Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,009 per year, or $21.2 per hour.
Entry-Level Product Support Engineer (Maintenance)

Entry-Level Product Support Engineer (Maintenance)

Boeing

Tukwila, WA

$76.50K - $103.50K/yr

Full-time

Medical, Life, Retirement

Posted 9 days ago


Boeing rating

8.5

Company rating: 8.5 out of 10

Based on 582 frontline employees who took The Breakroom Quiz

34th of 511 rated manufacturers


Job description

Entry-Level Product Support Engineer (Maintenance)

Company:

The Boeing Company

Boeing Global Services (BGS) Military Commercial Derivative Aircraft (MCDA) team seeks Entry-Level Maintenance and Technical Publication Engineers for our Tukwila, WA location to perform a range of activities including analyzing sophisticated engineering designs and design changes to determine maintenance/repair requirements, procedures and instructions.

The candidates selected for this role will participate in interpersonal activities that influence the Aerospace Industry. The MCDA team supports all derivative programs in the Puget Sound (KC-46, VC-25B, E-7 and P-8).

Position Responsibilities:

  • Assist the evaluation of engineering data, in-service reliability data regulations to develop the initial minimum scheduled maintenance requirements, product certification and instructions for continued airworthiness (ICA) by performing MSG-3 Analysis.

  • Assist in developing aircraft maintenance documentation to include the Maintenance Review Board Report (MRBR), Maintenance Planning Document (MPD), Airworthiness Limitations (AWL), Certification Maintenance Requirements (CMR), Airworthiness Limitations Special Compliance (AWL-SCI), Airworthiness Limitations - Line Number Specific (AWL-LNS), and Electrical Wiring Interconnection System (EWIS).

  • Participate in Industry Steering Committee (ISC) and Working Group meetings.

  • Work with Design Engineering and Regulatory through Supplemental Type Certification (STC) and Military Type Certification (MTC).

  • Analyze in-service data for Mission Capability and Aircraft Availability.

  • Coordinate with Engineering IPTs and other support and training IPTs.

  • Work with Boeing Commercial Airplanes (BCA) on the creation, tracking and oversight of CITAPS (Commercial Item Transfer at Price) as the need arises.

  • Assist with budget, scheduling and Basis of Estimate (BOE) proposal activities.

  • Assist with providing logistics support input for proposal development and participate in negotiations when required.

  • Influence product designs and processes to ensure supportability and maintainability; develop and use fault isolation procedures and techniques.

  • Build systems theory descriptions to ensure common understanding of systems and components and conduct engineering analyses to verify the accuracy of maintenance/repair data.

  • Develop and provide technical solutions for customers; evaluate customers' maintenance operations and develop procedures and techniques to allow users to maintain and repair products.

Basic Qualifications (Required Skills/Experience):

  • Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement

Preferred Qualifications (Desired Skills/Experience):

  • Familiar with FAA regulations

  • Familiar with military commercial derivative aircraft

  • Familiar with supporting military commercial derivative aircraft with FAA continued airworthiness

  • Familiar with military aircraft maintenance processes, policies, culture, and/or standard practices

Union:

This is a union-represented position.

Conflict Of Interest:

Successful Candidates for this job must satisfy the Company's Conflict Of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $76,500 - $103,500

Language Requirements:

Not Applicable

Education:

Bachelor's Degree or Equivalent

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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