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Remote Linux Help Desk Jobs (NOW HIRING)

Trilon Group

Help desk Technician

$23 - $30/hr

Help desk Technician Department: IT Employment Type: Full Time Location ... Remote- USA Compensation: $23.00 - $30.00 / hour Description Trilon is building a supercharged ...

RealPage, Inc.

Help Desk Coordinator II

SC · On-site +1

$17.84 - $30.43/hr

As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ... Conduct remote troubleshooting for network-related problems. * Identify access points and evaluate ...

Senture

Help Desk Call Center Representative

$18 - $23/hr

This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.

mendocinofarms

IT HELP DESK TECHNICIAN

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...

Senture

Help Desk Call Center Representative

$18 - $23/hr

This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.

mendocinofarms

IT HELP DESK TECHNICIAN

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...

Hunter Strategy

Help Desk Support Specialist

$70K - $81K/yr

... Help Desk Support Specialist to provide Tier 2 and Tier 3 support for the USDA Farm Production and ... remote access. Strong diagnostic skills and clear, patient communication matter here as much as ...

Resolve Tech Solutions

L1 Help Desk Lead

Position Summary As an L1 Help Desk Lead, you will serve as the first line of technical support ... Ability to follow processes and collaborate effectively with remote teams. Eagerness to learn and ...

Mondo

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

... remote support for desktops, laptops, mobile devices, printers, and peripheral hardware and ... help desk best practices Experience overseeing computer inventory, loaner programs, and AV or ...

Mondo

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date ... Provide onsite and remote support for desktops, laptops, mobile devices, printers, and peripheral ...

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...

Conduent, Inc.

Technical Helpdesk Analyst

TX · Remote

$47K - $62K/yr

... Linux networking tools * Help Desk / Customer Support - previous help desk or service desk ... Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the ...

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Remote Linux Help Desk information

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How much do remote linux help desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote linux help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

More about Remote Linux Help Desk jobs

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Cities with the most Remote Linux Help Desk job openings:

What are the most commonly searched types of Linux Help Desk jobs?

The most popular types of Linux Help Desk jobs are:

What states have the most Remote Linux Help Desk jobs?

States with the most job openings for Remote Linux Help Desk jobs include:

What job categories do people searching Remote Linux Help Desk jobs look for?

The top searched job categories for Remote Linux Help Desk jobs are:

Remote Linux Help Desk jobs near you
Infographic showing various Remote Linux Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help desk Technician

Remote

Trilon Group
Civil Engineering Construction • 201 - 500 employees
Learn more about Trilon Groupexternal

$23 - $30/hr

Full-time

Posted 24 days ago

Job description

Help desk Technician
Department: IT
Employment Type: Full Time
Location: Remote- USA
Compensation: $23.00 - $30.00 / hour
Description
Trilon is building a supercharged, technology-enabled future for our people and partners. The Helpdesk
Technician plays a key role in making that vision real by providing frontline support and ensuring every
employee can work confidently and productively in their digital workplace.
As part of Trilon's Service Delivery organization, the Helpdesk Technician is responsible for resolving
technical issues, assisting with onboarding and offboarding, and maintaining excellent communication
with employees and IT colleagues. This role is the first point of contact for IT requests and ensures a
consistent, friendly, and effective support experience across Trilon offices.
This position requires strong problem-solving skills, a commitment to customer service, and the ability to
collaborate with Field Support Engineers, Service Delivery leadership, and enterprise IT teams to keep
our employees connected and supported every day.
Key Responsibilities
End-User Support• Serve as the first point of contact for IT support requests, ensuring timely and effective resolution
of technical issues
• Provide support through multiple channels including phone, chat, and ticketing systems
• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user
accounts
• Escalate complex incidents to Field Support Engineers or specialized IT teams as needed
• Maintain a high level of professionalism and empathy when engaging with end users
Onboarding and Offboarding• Support new hire onboarding by preparing accounts, devices, and access configurations
• Guide employees through setup of Trilon's core technologies including Microsoft 365, Teams, and
collaboration tools
• Coordinate with HR and Field Support teams to ensure seamless offboarding and recovery of
assets
Service Quality and Ticket Management• Record, track, and document support requests using Trilon's ITSM platform, ensuring accuracy
and completeness
• Monitor ticket queues and adhere to defined SLAs and response times
• Maintain clear communication with users throughout the resolution process
• Contribute to service improvement by identifying recurring issues and recommending process
changes
Knowledge Sharing and Collaboration• Create and update knowledge base articles and support documentation for common issues and
workflows
• Collaborate with Field Support Engineers and IT specialists to resolve multi-layered technical
problems
• Participate in regular team meetings and contribute to continuous improvement discussions
• Support enterprise initiatives that enhance automation, self-service, and user enablement
Technology Maintenance and Support Operations• Perform basic hardware maintenance and software installations for laptops, peripherals, and
mobile devices
• Assist with monitoring system alerts and performing routine maintenance checks
• Support updates, deployments, and patches under the guidance of Service Delivery leadership
• Maintain inventory records for IT equipment, ensuring accurate tracking and asset management
Skills, Knowledge and Expertise
  • 1 to 3 years of experience in IT support, helpdesk operations, or service delivery
  • Strong knowledge of Microsoft 365, Windows, and macOS environments
  • Familiarity with Active Directory, user provisioning, and password management
  • Basic understanding of networking, remote connectivity, and VPN troubleshooting
  • Excellent communication and customer service skills with a focus on clear, empathetic interaction
  • Proven ability to prioritize and manage multiple tasks in a fast-paced environment
  • Experience using ITSM or ticketing systems such as ServiceNow, Halo, or Jira
  • Bachelor's degree in Information Systems or related field preferred; relevant certifications such as CompTIA A+, Microsoft, or ITIL Foundation are a plus
  • Must be in a designated region and based in a Tier 1 or Tier 2 Trilon office to provide hands-on
    support and engagement
  • May require occasional travel to other regional offices for training or support coverage
  • Must sit in Canton, Ohio and attend office 3 days a week

About Trilon
Trilon was formed with the vision of building the next Top 20 infrastructure consulting firm in North America by bringing together some of the nation's best infrastructure consulting firms, focused on delivering practical and sustainable infrastructure solutions. Trilon is backed by Alpine Investors, a PeopleFirst Private Equity Firm. Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com.
Pay Transparency
The base salary range for this role is indicated in the posting. This range reflects the company's good faith estimate of the compensation for this position at the time of posting. Final compensation will be determined based on factors such as experience, skills, qualifications, internal equity, and geographic location.

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