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Remote Linux Help Desk Jobs in Minnesota (NOW HIRING)

FLS CONNECT LLC

Political Account Manager

Oakdale, MN · On-site +1

Saint Paul, MN or Remote About FLS Connect FLS Connect is a premier strategic communications firm ... Provide occasional support to internal teams, including mail production, QA, and help desk.

Danaher

Pricing Manager - Remote

Minneapolis, MN · On-site +1

And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact ... desk activities to enable profitable growth and reduce commercial risk. This role serves as a ...

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All JobsLinux Help Desk JobsRemote Linux Help Desk JobsRemote Linux Help Desk Jobs in Minnesota

Remote Linux Help Desk information

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are the most commonly searched types of Linux Help Desk jobs in Minnesota?

The most popular types of Linux Help Desk jobs in Minnesota are:

What are popular job titles related to Remote Linux Help Desk jobs in Minnesota?

For Remote Linux Help Desk jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Linux Help Desk jobs in Minnesota look for?

The top searched job categories for Remote Linux Help Desk jobs in Minnesota are:

Remote Linux Help Desk jobs near you
Infographic showing various Remote Linux Help Desk job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Copier Support Desk Technician

Marco Technologies LLC

Minnetonka, MN • Remote

$19.10 - $27.70/hr

Full-time

Re-posted 17 days ago

Marco Technologies rating

7.3

Company rating: 7.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

116th of 225 rated it services

Job description

The Copier Support Desk Technician I is responsible for providing quality services and solutions to our clients while
maintaining a high level of client satisfaction. You will provide first level remote technical support for copiers, printers,
multifunction devices, and related software and solutions, using technical skills to troubleshoot and resolve service issues
while ensuring a high level of customer satisfaction.
ESSENTIAL FUNCTIONS:

  • Provide remote technical support to diagnose and resolve copier, printer, and multifunction device issues.
  • Troubleshoot and resolve issues related to hardware, software, and network connectivity problems remotely.
  • Assist with remote installation, configuration, and software updates of copiers and related equipment.
  • Collaborate with onsite service technicians and escalate issues to higher level techs as needed.
  • Maintain detailed records of support interactions, solutions, and outcomes.
  • Stay updated on latest copier and IT technologies to enhance remote troubleshooting skills.
  • Deliver exceptional customer service and ensure client satisfaction throughout the support process.
  • Communicate with customers in a prompt and accurate manner via phone and email.
  • Accurately maintain documentation and comply with service administrative procedures in a timely basis to include
    time entry.
  • Attend required company and department meetings.
  • Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
  • Perform other related duties as assigned.

QUALIFICATIONS:

  • High school diploma and two years of relevant experience; or equivalent combination of education and experience.
  • Previous experience repairing and troubleshooting printers, copiers, and MFPs preferred.

REQUIRED SKILLS:

  • Proficiency with business collaboration tools including MS Office suite, Outlook, and company specific applications.
  • Solid technical troubleshooting and problem-solving skills.
  • Knowledge of copier and printer functionality, components, and common issues.
  • Familiarity with various copier brands and models.
  • Excellent communication skills for providing clear instructions and guidance remotely.
  • Strong customer service abilities and telephone skills.
  • Ability to work independently and manage time effectively.
  • Basic understanding of network protocols and configurations.
  • Ability to work in a fast-paced, client-oriented team.
  • Ability to meet standards of productivity, accountability, documentation, and customer service

Pay Range:$19.10 - $27.70 hourly

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