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Remote Linux Help Desk Jobs in Alabama (NOW HIRING)

Service Desk Analyst

AL · On-site +1

$40K - $55K/yr

Monitor the remote monitoring and management system alerts and notifications and respond ... Special preference for service desk/desk-side support. * CompTIA Security+ Certification

ISP Technician

Huntsville, AL · Remote

$15.50/hr

... IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast ... Your remote, work-from-home address must remain within 90 miles of a corporate office. * It is ...

Monitor and respond to help desk tickets in a timely manner * Document issues, resolutions, and IT ... There may be an opportunity to go hybrid or remote. Some job assignments at CU*SOUTH are primarily ...

Required Qualifications: * 2-3 years of IT support experience in a help desk or service desk environment; MSP experience preferred. * Experience with ticketing systems (e.g., ServiceNow), remote ...

Service Desk Dispatcher

AL · On-site +1

$35K - $45K/yr

Shift 1: Huntsville, AL / Remote Shift 2: Huntsville, AL Shift 3: Huntsville, AL Salary*: $35,000 ... helping them meet challenging security and regulatory compliance challenges. An IT service desk ...

We help our customers engage with responders, households, schools, businesses, employees, students ... Experience with Linux including scripting (Bash) Preferred Skills: * Experience with AI/machine ...

$114K - $172K/yr

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be ... Apply Linux/Unix patches and perform basic OS maintenance. * Conduct regular cluster health ...

Sr Cloud Architect

AL · On-site +1

$140K - $160K/yr

Will work closely with cybersecurity, cloud, software, and operations teams while helping shape the ... This position offers a remote opportunity. * Ensured alignment of cybersecurity policies ...

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Remote Linux Help Desk information

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are the most commonly searched types of Linux Help Desk jobs in Alabama?

The most popular types of Linux Help Desk jobs in Alabama are:

What are popular job titles related to Remote Linux Help Desk jobs in Alabama?

For Remote Linux Help Desk jobs in Alabama, the most frequently searched job titles are:

Senior Project Support / Federal Travel Specialist - NASA Marshall

asrcfh

Huntsville, AL • Remote

Per diem

Re-posted 15 days ago


ASRC Federal rating

7.8

Company rating: 7.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

243rd of 450 rated engineering


Job description

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration and project management services for real-time, mission-critical defense systems. We are seeking a Senior Project Support/Senior Federal Travel Help Desk Specialist to provide expert level support to a NASA contract in Huntsville, AL (NASA Marshall Space Flight Center).  

Job Description: 

The Senior Federal Travel Help Desk Specialist serves as a subject matter expert (SME) supporting NASA travel programs by providing comprehensive travel assistance to government and contractor personnel throughout the entire travel lifecycle.  

This position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. 

Work Reporting Location: This position will begin as fully remote. Candidates must be located within a reasonable commuting distance of a NASA center, as the role is expected to transition to primarily in-office work based on program needs. 

Responsibilities:  

  • Travel Policy & Regulatory Guidance on NASA policy directives, NASA Procedural Requirements, and federal travel regulations. 

  • Help Desk Operations 

  • Travel Authorization Support for travelers, including but not limited to per diem eligibility, travel documentation & justification, lodging, and transportation. 

  • Travel Voucher Support to ensure compliance with federal regulations, allowable and non-allowable expenses, and guidance on returned travel vouchers. 

  • Travel Systems Support with ConcurGov (CGE) and Go.gov 

  • Process Improvement to assist with job aid development, FAQs, training materials, and developing standard operating procedures (SOPs). 

  • Communicating travel policy updates.  

  • Customer Service Excellence. 

  • Additional duties as assigned.  

Requirements: 

  • Individual must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC. Extensive background investigation will be performed as a requirement of the job. Some travel may be required. 

  • Comprehensive knowledge of Federal Travel Regulation (FTR). 

  • Experience with supporting NASA travel operations, NASA travel management systems and financial processes, coordinating international scientific or programmatic travel. 

  • Familiarity with Government Travel Charge Card (GTCC) and NASA Center travel office operations. 

  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms. 

Desired:  

  • Certifications in Certified Government Travel Professional (CGTP), Global Travel Professional (GTP) 

Education and Experience: 

Education - Bachelor's degree: Equivalent combination of education and federal travel experience may be substituted. 

Experience- 

  • Four or more years of progressively responsible experience supporting federal government travel programs. 

  • Extensive experience interpreting and applying the Federal Travel Regulation (FTR). 

  • Demonstrated experience supporting federal travel help desk operations. 

  • Experience resolving complex travel authorization and voucher issues. 

  • Experience supporting high-volume federal customer service environments. 


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