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Remote Intake Jobs in Virginia (NOW HIRING)

Orion ICS LLC

Remote Recruiter

Virginia Beach, VA · On-site +1

Conduct position intake calls with clients: Gather detailed information about the job requirements and client expectations to create effective recruitment strategies. * Source and screen candidates:

ncgCARE

Clinical Assessor (3810)

Henrico, VA · Remote

$54K - $73K/yr

Complete intake forms, including obtaining appropriate releases of information. * Write and document CNA narratives in the Electronic Health Record (EHR). * Populate client profiles in the EHR ...

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Remote Intake information

See Virginia salary details

$30.7K

$44K

$82.8K

How much do remote intake jobs pay per year?

As of Jul 25, 2026, the average yearly pay for remote intake in Virginia is $44,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $42,600.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a Remote Intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the Remote Intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What is a Remote Intake job?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the most commonly searched types of Intake jobs in Virginia? The most popular types of Intake jobs in Virginia are:
What are popular job titles related to Remote Intake jobs in Virginia? For Remote Intake jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Intake jobs in Virginia look for? The top searched job categories for Remote Intake jobs in Virginia are:
What cities in Virginia are hiring for Remote Intake jobs? Cities in Virginia with the most Remote Intake job openings:
Remote Intake jobs near you
Infographic showing various Remote Intake job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $44,016 per year, or $21.2 per hour.

Home Health Intake Lead

Home Recovery Home Aid

Richmond, VA • On-site, Remote

Full-time

Posted 17 days ago

Job description

Overview
We're looking for an Intake Lead for our growing Home Health business!
The Home Health Intake Lead oversees the daily operations of the centralized intake function, ensuring timely and accurate processing of referrals across multiple branch locations. This role serves as the primary resource for intake staff, referral sources, branch leaders, and clinical teams, helping to drive referral conversion, improve patient access, and ensure compliance with home health regulations and payer requirements.
The Intake Lead balances hands-on intake responsibilities with team leadership, workflow oversight, training, and performance monitoring. This position works closely with scheduling, clinical leadership, human resources, account executives and branch operations teams to support organizational growth and exceptional customer service.
Responsibilities
Intake Operations
  • Lead daily intake operations for multiple home health locations.
  • Monitor referral pipelines to ensure timely processing and conversion of referrals to admissions.
  • Review referrals for completeness, payer eligibility, service availability, and compliance requirements.
  • Coordinate with referral sources, physicians, hospitals, case managers, account executives and internal clinical teams to obtain necessary documentation.
  • Ensure referrals are processed accurately and within established service-level expectations.
  • Support intake staff during periods of high volume and assist with complex referral situations.
  • Ensure intake is staffed after hours and weekends for timely processing of referrals 7 days a week.

Team Leadership
  • Provide day-to-day guidance, coaching, and support to Intake Coordinators and Intake Specialists.
  • Assist with onboarding and training of new intake team members.
  • Monitor workloads and adjust assignments to maintain productivity and service levels.
  • Identify opportunities for process improvement and operational efficiency.
  • Participate in performance management activities, including feedback, coaching, and development planning.

Customer Service & Relationship Management
  • Promote a customer-focused culture that delivers exceptional service to patients, families, referral partners, and internal stakeholders.
  • Resolve escalated referral or intake concerns promptly and professionally.
  • Build collaborative relationships with branch leaders, clinical managers, and external referral sources.

Compliance & Quality
  • Ensure intake processes comply with Medicare, Medicaid, commercial payer, and accreditation requirements.
  • Maintain accurate documentation within the electronic medical record and related systems.
  • Monitor key performance indicators such as referral response time, conversion rates, admission timeliness, and intake accuracy.
  • Support audits and quality improvement initiatives as needed.

Reporting & Analytics
  • Track and report intake metrics, trends, and operational performance.
  • Identify barriers to referral conversion and recommend corrective actions.
  • Assist leadership in forecasting staffing and workflow needs based on referral volume.

Qualifications
Education
  • High school diploma or equivalent required.
  • Associate's or Bachelor's degree in healthcare administration, business, or a related field preferred.

Experience
  • Minimum of three years of healthcare intake, admissions, scheduling, or related operational experience.
  • Minimum of one year of leadership, supervisory, or lead experience preferred.
  • Home health, hospice, or post-acute care experience strongly preferred.
  • Experience working with Medicare, Medicaid, and commercial insurance verification processes preferred.

Knowledge, Skills & Abilities
  • Strong understanding of home health referral and admission processes.
  • Knowledge of payer authorization and insurance verification requirements.
  • Excellent organizational and prioritization skills.
  • Strong customer service and relationship-building abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with electronic medical records, scheduling systems, and Microsoft Office applications.
  • Strong verbal and written communication skills.
  • Ability to analyze operational data and drive process improvements.

Physical Requirements
  • Ability to remain seated and work at a computer for extended periods.
  • Ability to communicate effectively by phone, video conference, and in person.
  • Ability to occasionally lift up to 15 pounds.

CareRing Health, LLC is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.

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