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Remote Case Worker Jobs in Rochester, NY (NOW HIRING)

Deloitte

Hospital Billing Analyst

Rochester, NY · Remote

$47.40K - $63.10K/yr

This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel ... Adhere to defined standard operating procedures and workflows while working in Epic Resolute ...

Deloitte

Hospital Billing Coordinator

Rochester, NY · Remote

$50K - $60K/yr

This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and ... Adhere to defined standard operating procedures and workflows while working in Epic Resolute ...

EverCommerce

Analyst, Growth

Rochester, NY · On-site +1

$75K - $85K/yr

Support financial modeling, business case development, and strategic presentations * Track progress ... Comfortable working in a fast-paced, ambiguous environment with evolving priorities * Eagerness to ...

EverCommerce

Analyst, Growth

Geneseo, NY · On-site +1

$75K - $85K/yr

Support financial modeling, business case development, and strategic presentations * Track progress ... Comfortable working in a fast-paced, ambiguous environment with evolving priorities * Eagerness to ...

Maximus

Assoc SW Engineer - Java, Spring Boot, AWS

Geneseo, NY · Remote

$50 - $68.50/hr

This is a remote position. Essential Duties and Responsibilities: - Design systems and programs to ... Job-Specific Essential Duties and Responsibilities: - Create working software programs, with clear ...

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Maximus

Assoc SW Engineer - Java, Spring Boot, AWS

Rochester, NY · Remote

$51.25 - $70.50/hr

This is a remote position. Essential Duties and Responsibilities: - Design systems and programs to ... Job-Specific Essential Duties and Responsibilities: - Create working software programs, with clear ...

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$29.1K

$46.8K

$69.1K

How much do remote case worker jobs pay per year?

As of May 30, 2026, the average yearly pay for remote case worker in Rochester, NY is $46,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $53,800.00 per year, depending on experience, location, and employer.

What is a Remote Case Worker job?

A Remote Case Worker is a professional who provides support, resources, and case management services to clients in need, all while working from a remote location. They often assist individuals with accessing social services, navigating challenges, and coordinating care plans. Communication is typically done via phone, email, or video conferencing. This role requires strong organizational skills, empathy, and familiarity with relevant policies and programs.

What are the key skills and qualifications needed to thrive in the Remote Case Worker position, and why are they important?

To thrive as a Remote Case Worker, you generally need a background in social work, counseling, or a related field, along with experience in case management. Familiarity with case management software, secure communication platforms, and sometimes certifications such as a social work license or relevant training in telehealth are often required. Excellent organizational skills, compassion, and the ability to communicate effectively across digital channels are important soft skills for success. These competencies ensure remote case workers can efficiently support clients, coordinate resources, and maintain high-quality care from a distance.

What are some common challenges faced by Remote Case Workers, and how can they be addressed?

Remote Case Workers often encounter challenges such as building rapport with clients virtually, maintaining clear and consistent communication, and ensuring client privacy across digital platforms. To address these, many professionals utilize video conferencing tools, set regular check-ins, and strictly adhere to secure data handling protocols. Time management and self-motivation are crucial for staying organized and responsive in a remote setting. By proactively managing these challenges, Remote Case Workers can provide effective and reliable support to their clients regardless of location.
More about Remote Case Worker jobs
What are the most commonly searched types of Case Worker jobs in Rochester, NY? The most popular types of Case Worker jobs in Rochester, NY are:
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What job categories do people searching Remote Case Worker jobs in Rochester, NY look for? The top searched job categories for Remote Case Worker jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Case Worker jobs? Cities near Rochester, NY with the most Remote Case Worker job openings:
Remote Case Worker jobs near you
Integrated Care Coordinator (ICC)

Integrated Care Coordinator (ICC)

Essen Medical Associates

Rochester, NY • On-site, Remote

$20 - $25/hr

Full-time

Posted 15 days ago

Job description

Overview
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents.
Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.
We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community.
Job Summary
Position Title: Integrated Care Coordinator
Position Summary: The Integrated Care Coordinator serves as a vital link between patients and healthcare services, ensuring seamless coordination across our multispecialty network. This role focuses on breaking down barriers to care for underserved populations in the Bronx, coordinating between primary care, specialty services, behavioral health, and community resources to deliver comprehensive, patient-centered care.
This position is ideal for individuals looking to make a meaningful impact in the healthcare field while working in a supportive team environment. You'll be part of an organization that has demonstrated over 25 years of commitment to innovating healthcare delivery for underserved communities, with opportunities to grow alongside our rapidly expanding multispecialty medical group.
Responsibilities
Key Responsibilities
  • Develop and maintain comprehensive care plans addressing medical, behavioral, and social determinants of health
  • Coordinate services across Essen's integrated clinical divisions including urgent care, primary care, and specialty services
  • Facilitate smooth transitions between care settings including telehealth, in-person visits, and home care through Essen House Calls
  • Utilize Remote Patient Monitoring tools to track patient progress and proactively address health concerns
  • Monitor patient adherence to care plans and adjust interventions based on outcomes

Patient Engagement & Outreach
  • Conduct initial assessments to identify patient needs, preferences, and barriers to care
  • Perform community outreach to engage underserved populations in the Bronx
  • Educate patients and families about health conditions, treatment options, and self-management strategies in both English and Spanish
  • Support patients in navigating community resources and social services throughout New York City
  • Advocate for patients within the healthcare system to ensure access to appropriate service

Qualifications
Experience / Education
  • High School Diploma
  • 1-2 years of direct patient care experience
  • Experience in Care Coordination or Case Management
  • Experience with Remote Patient Monitoring
  • Familiarity with Electronic Health Records (EHR)
  • Previous experience in outreach, community engagement, social services, or related field

Skills & Competencies
  • Bilingual: Fluent in Spanish and English (Highly preferred)
  • Excellent communication and public speaking skills
  • Ability to work independently and travel within the Bronx
  • Knowledge of community resources and services in New York City
  • Strong organizational and time management skills
  • Cultural sensitivity and ability to work with diverse, underserved populations
  • Proficiency in motivational interviewing and health coaching techniques

Compensation & Benefits
  • Pay: $20.00 - $25.00 per hour
  • Job Type: Full-time
  • Remote & Hybrid opportunities available

Equal Opportunity Employer
  • Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

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