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Remote Case Management Jobs in Rochester, NY (NOW HIRING)

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Remote Case Management information

See Rochester, NY salary details

$14

$24

$41

How much do remote case management jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote case management in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Rochester, NY?

The most popular types of Case Management jobs in Rochester, NY are:

What are popular job titles related to Remote Case Management jobs in Rochester, NY?

For Remote Case Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Rochester, NY look for?

The top searched job categories for Remote Case Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Case Management jobs?

Cities near Rochester, NY with the most Remote Case Management job openings:

Infographic showing various Remote Case Management job openings in Rochester, NY as of September 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Fully Remote Licensed Clinical Social Worker (LCSW) for Community Health Clinic

York, NY • Remote

$80K - $104K/yr

Full-time

Medical, Dental, Vision, Life

Posted 10 days ago


Job description

Position Overview

Looking for an impactful career in social work? Gotham Enterprises Ltd is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our fully remote team. This full-time position offers you the flexibility to work from the comfort of your home while making a significant difference in the lives of individuals and families facing mental health challenges.

About the Organization

Gotham Enterprises Ltd operates a Community Health Clinic that is committed to delivering high-quality mental health services to diverse populations. Our network is built on a foundation of compassion, collaboration, and evidence-based practices. We empower our social workers with the tools and support necessary to provide exceptional care, while fostering a culture that values professional development and community well-being.

Work Environment

In this entirely remote setting, you will have the autonomy to create your own schedule, eliminating the stress of commuting and rigid office hours. The supportive virtual environment encourages team collaboration through digital platforms, ensuring that you remain connected with colleagues and clients alike. You will utilize state-of-the-art telehealth technologies to facilitate your practice, offering you a contemporary and engaging workspace.

Key Responsibilities
  • Conduct thorough clinical assessments via telehealth to evaluate and understand clients’ mental health needs.
  • Design and implement treatment plans utilizing evidence-based modalities such as cognitive-behavioral therapy (CBT) and dialectical behavior therapy (DBT), personalized to each client’s unique circumstances.
  • Maintain meticulous clinical documentation through secure electronic health record (EHR) systems, ensuring compliance with all local and federal regulations.
  • Engage in regular collaborative sessions with an interdisciplinary team of mental health professionals, including psychiatrists and psychologists, via video conferencing platforms.
  • Lead educational discussions with clients and their families regarding mental health issues, treatment options, and resources within the community.
  • Stay informed with the latest advancements in mental health care through online learning opportunities, integrating new research into practice.
  • Manage a balanced caseload effectively, ensuring that each client receives timely and impactful support services.
Patient Population / Client Focus

You will work with a diverse array of clients, ranging from children to seniors, each presenting various mental health challenges such as anxiety, depression, trauma, and more. Your role will be essential in facilitating access to care, providing empathetic support, and guiding clients towards meaningful recovery.

Qualifications
  • A Master’s degree in Social Work from an accredited program.
  • A current and valid license to practice as a Licensed Clinical Social Worker (LCSW) in the state of Illinois.
  • A minimum of two years of clinical experience focusing on psychotherapy practice.
  • Proficiency in solution-focused therapeutic interventions, competent in delivering care through digital mediums.
  • Exceptional communication skills, adept in building rapport with clients through virtual interactions.
  • Strong analytical and problem-solving skills necessary for remote case management.
  • Ability to thrive in a self-directed role while collaborating effectively within a virtual team.
Preferred Experience
  • Experience with diverse populations and knowledge of culturally competent care practices.
  • Familiarity with telehealth technologies and best practices for remote therapy.
  • Background in crisis intervention and experience with complex cases.
Compensation and Benefits
  • A competitive salary ranging from $80,000 to $104,000 annually, commensurate with experience and qualifications.
  • Comprehensive health, dental, and vision insurance plans that can be accessed from remote settings.
  • Life and disability insurance for your peace of mind.
  • Malpractice insurance coverage to support your practice without liability concerns.
  • Access to an employee assistance program, providing additional mental health support and resources.
  • Streamlined administrative functions that reduce paperwork, allowing you to dedicate more time to your clients.
  • Unlimited patient referrals, ensuring you have a consistent caseload.
Career Growth Opportunities

At Gotham Enterprises Ltd, we are committed to the professional development of our team members. We offer regular training and webinars to enhance your skills in the latest therapeutic techniques and telehealth practices. You will have ample opportunities to advance your career within our organization, supported by mentorship and peer collaboration.

Why Join Our Team

If you are passionate about making a difference through social work and prefer a flexible remote work schedule, this opportunity is for you. Joining our team means becoming part of a vibrant community dedicated to empowering individuals and creating positive mental health outcomes. We value your contributions and are excited to support your journey in making a lasting impact.

Application Information

If you are ready to embark on a meaningful career path with Gotham Enterprises Ltd, we encourage you to apply today. Join us in transforming lives and enhancing mental health in our community. Don’t miss out on this opportunity to grow your career while helping others—submit your application now!