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Remote Case Management Jobs in Rochester, NY (NOW HIRING)

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Remote Case Management information

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$14

$24

$41

How much do remote case management jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote case management in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Rochester, NY?

The most popular types of Case Management jobs in Rochester, NY are:

What are popular job titles related to Remote Case Management jobs in Rochester, NY?

For Remote Case Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Rochester, NY look for?

The top searched job categories for Remote Case Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Case Management jobs?

Cities near Rochester, NY with the most Remote Case Management job openings:

Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Licensed Mental Health Counselor - Community Health Services (Remote)

Bright Health Psychotherapy Pte. Ltd.

Rochester, NY • On-site, Remote

$70K - $100K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

Position Overview

Bright Health Psychotherapy Pte. Ltd. is actively seeking a dedicated Licensed Mental Health Counselor to join our team. This role is a unique opportunity for mental health professionals committed to providing compassionate care in a remote setting, tailored for individuals looking to positively influence the lives of those in need. The selected candidate will work full-time from Rochester, New York, primarily through a community health clinic platform that supports diverse populations.

About the Organization

At Bright Health Psychotherapy, we pride ourselves on being a leading mental health practice that emphasizes holistic, patient-centered care. Our team is dedicated to creating a supportive environment where both clients and professionals can thrive. We are equipped with in-house credentialing and administrative management to streamline insurance processes, allowing you to focus on delivering exceptional therapeutic support.

Work Environment

This role is positioned within a remote work setting, enabling you to manage your schedule effectively while providing community-based outpatient therapy. Our location operates Monday through Saturday, allowing flexibility for your work-life balance. By leveraging cutting-edge telehealth technology, you can connect with patients in their comfort zone, ensuring accessibility to mental health support.

Key Responsibilities
  • Conduct comprehensive psychosocial assessments for individuals, families, and groups, ensuring a thorough evaluation of their mental health needs.
  • Develop and implement personalized treatment plans by integrating evidence-based interventions, including Cognitive Behavioral Therapy (CBT) and other methodologies suited to client goals.
  • Engage in continuous communication with interdisciplinary team members regarding treatment progress, collaborating effectively to adjust care strategies in real-time.
  • Maintain accurate and timely documentation of patient interactions and treatment outcomes in accordance with industry standards and HIPAA regulations.
  • Provide ongoing case management for patients, including consultations with community resources and professionals to ensure comprehensive care delivery.
Patient Population / Client Focus

Our clinic serves a diverse population, including individuals facing anxiety, depression, trauma, and other mental health challenges. Clients range from children to elderly individuals, presenting a wide spectrum of backgrounds and needs. This role allows for flexible engagement styles tailored to the unique circumstances of each client, fostering an environment of trust and healing.

Qualifications
  • Active licensure as a Mental Health Counselor (LMFT, LMHC or LCSW) in New York State is required.
  • A minimum of a Bachelor’s Degree in psychology, social work, or a related field is mandatory; advanced degrees are preferred.
  • Strong willingness to commit to working 10 to 40 hours a week, depending on availability and client needs.
Preferred Experience
  • A minimum of two years of clinical experience in a therapeutic setting is required.
  • Familiarity with telehealth delivery systems and a proactive approach to teletherapy practices is preferred.
  • Experience in case management and interdisciplinary collaboration would be advantageous.
Compensation and Benefits

We offer a competitive salary range of $70,000 to $100,000 per year, commensurate with experience and qualifications. In addition to a robust salary, benefits include:

  • Comprehensive health insurance plans, covering medical, dental, and vision care.
  • Professional liability insurance to help safeguard your practice.
  • Generous paid time off, including holidays, to promote a healthy work-life balance.
  • Access to continuing education and professional development opportunities to foster growth in your career.
Career Growth Opportunities

We believe in investing in our employees’ professional development. Bright Health Psychotherapy offers resources for advanced training, mentorship programs, and opportunities for upward mobility within the organization. Our supportive work culture encourages innovation and personal growth, empowering you to enhance your professional skills and clinical expertise.

Why Join Our Team

Joining Bright Health Psychotherapy means becoming part of a compassionate team dedicated to transforming mental health care. You will have the opportunity to work with a diverse clientele while enjoying the flexibility of a remote work environment. Our commitment to team collaboration ensures that you are supported throughout your practice, bringing the difference in mental health services to those who need it the most.

Application Information

We invite qualified candidates to apply for this exceptional opportunity. To submit your application, please include a resume and cover letter detailing your relevant experiences and your vision for effective mental health treatment. We look forward to learning more about you and how you can contribute to our mission of delivering high-quality mental health care.

Apply