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Remote Case Management Jobs in Rochester, NY (NOW HIRING)

U.S. Courts

Case Administrator I

Rochester, NY · On-site +1

$45.01K - $73.16K/yr

Open new cases in case management system, assign case numbers, and docket initial opening events. * Receive and process documents received from filing parties and attorneys. Scan paper documents and ...

ESL Federal Credit Union

Fraud Investigator

Rochester, NY · Remote

$80.45K - $101.43K/yr

This position is remote eligible for up to 40% of the time. The shift is typically Monday - Friday ... This position requires expertise in fraud detection, case management, and compliance standards to ...

Kodak

Workers Compensation Manager

Rochester, NY · On-site +1

$85K - $100K/yr

... and management of Kodak's U.S. workers' compensation program. This position will be based in ... Candidates seeking remote or hybrid work arrangements must have the ability and willingness to ...

Deloitte

GCP Manager

Rochester, NY · On-site +1

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... each case. A reasonable estimate of the current range is $147,600 to $174,600. You may also be ...

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$14

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How much do remote case management jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote case management in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Case Manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Rochester, NY? The most popular types of Case Management jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Case Management jobs? Cities near Rochester, NY with the most Remote Case Management job openings:
Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in Rochester, NY as of May 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Case Administrator I

U.S. Courts

Rochester, NY • On-site, Remote

$45.01K - $73.16K/yr

Full-time

Posted 9 days ago

Job description

Summary
Case Administrators are responsible for maintaining case data and court records. They often communicate with attorneys who practice in the Court and parties who represent themselves, helping create positive public impressions about the Judiciary.
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Duties
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  • Open new cases in case management system, assign case numbers, and docket initial opening events.
  • Receive and process documents received from filing parties and attorneys. Scan paper documents and upload pdf to database following the Clerk's procedures. Review electronically filed documents for compliance with the rules of the Court.
  • Verify and issue summons.
  • Check for prior or prohibited filings.
  • Verify attorney's authority to practice.
  • Monitor appropriate release of exhibits and sealed documents.
  • Answer and route incoming calls and provide information.
  • Assist the public in the use of computerized databases.
  • Maintain, file, retrieve, copy, and certify court records.
  • Provide irregular back-up support throughout the Court, including tasks related to intake/reception, juror selection, mail handling, and special events.
  • Adhere to procedures of the court.
  • Perform other duties as assigned.

Requirements
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Conditions of employment
  • Applicants must be U.S. citizens or lawful permanent residents seeking U.S. citizenship.
  • Background Investigation: This is a sensitive position within the Judiciary. Employment will be considered provisional pending successful completion of an Office of Personnel Management background check, social media inquiry, and a favorable suitability determination.

Qualifications
Qualification Requirements
  • Associate's degree or higher.
  • Specialized experience such as progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or human resources/payroll operations.

Preferred Qualifications/Court Preferred Skills
  • Bachelor's degree or paralegal certificate strongly preferred.
  • The Court is seeking an applicant with a strong work ethic, initiative, dependability and a friendly and customer-focused attitude. An understanding of professional office procedures and the ability to work both independently and in a team environment is necessary.
  • Interaction will be with various individuals; therefore, the candidate should possess excellent interpersonal and written and verbal communication skills.
  • The ability to prioritize multiple diverse tasks is essential.
  • Proficiency and experience in the use of computer systems, including but not limited to Microsoft Office applications such as Word, Excel, Outlook and Teams, is highly preferred. Prior experience using Public Access to Court Electronic Records (PACER) or Case Management/Electronic Case Files (CM/ECF) and knowledge of court/legal terminology are helpful.

Education
Associate's degree or higher.
Additional information
  • Employees must adhere to a Code of Conduct.
  • The Court provides reasonable accommodations to applicants with disabilities.
  • Veterans' preference is not a factor used in Judicial Branch appointments.
  • Positions with the U.S. Courts are excepted service appointments, which are "at will" and may be terminated with or without cause.
  • Employees are required to use electronic funds transfer for payroll deposit.
  • This position is assigned to the Office of the Clerk and reports to the Operations Manager.

The United States District Court for the Western District of New York is an Equal Opportunity Employer.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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