ZipRecruiter

Log In

2

Remote Online Case Manager Jobs in Rochester, NY

Varsity Tutors

NPTE Tutor

Rochester, NY · Remote

$18 - $40/hr

... online NPTE tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... management while preparing PT graduates for national licensure. * Strategic Test-Taking & Problem ...

next page

Showing results 1-20

All JobsOnline Case JobsRemote Online Case Manager JobsRemote Online Case Manager Jobs in Rochester, NY

Remote Online Case Manager information

See Rochester, NY salary details

$18

$46

$78

How much do remote online case manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote online case manager in Rochester, NY is $46.90, according to ZipRecruiter salary data. Most workers in this role earn between $34.86 and $56.68 per hour, depending on experience, location, and employer.

What is a remote online case manager?

A Remote Online Case Manager is a professional who coordinates and manages cases, such as healthcare, social services, or legal matters, while working remotely using digital tools. Their primary responsibilities include assessing client needs, developing action plans, monitoring progress, and communicating with clients and service providers through email, phone, or video conferencing. This role requires strong organizational, communication, and problem-solving skills, as well as proficiency with online case management systems. Remote Online Case Managers play a vital role in ensuring clients receive appropriate services and support, even when working from a distance.

What are the key skills and qualifications needed to thrive as a remote online case manager?

To thrive as a Remote Online Case Manager, you typically need a background in social work, psychology, or a related field, along with strong case management and organizational skills. Familiarity with case management software, secure communication tools, and database systems is often required. Excellent written communication, empathy, and problem-solving abilities help build trust and effectively serve clients remotely. These skills ensure efficient, client-focused support and accurate documentation in a virtual environment.

What are some common challenges faced by remote online case managers, and how can they be overcome?

Remote Online Case Managers often face challenges such as maintaining effective communication with clients and team members across different locations and time zones. Staying organized while managing multiple cases digitally can also be demanding. To overcome these challenges, it's important to leverage secure case management software, establish clear routines, and proactively schedule regular check-ins with clients and colleagues. Building strong digital communication skills and setting boundaries to avoid burnout are also key to succeeding in this role.

What is the difference between Remote Online Case Manager vs Remote Telehealth Case Manager?

AspectRemote Online Case ManagerRemote Telehealth Case Manager
CredentialsCase management certification, healthcare or social work backgroundSimilar credentials, often with additional telehealth training
Work EnvironmentPrimarily online, case management software, phone, emailOnline consultations, telehealth platforms, phone, email
Employer & IndustryHealthcare providers, insurance companies, social servicesHealthcare providers, telehealth companies, insurance
Search & Comparison IntentFocus on case management tasks, patient advocacyFocus on remote patient care via telehealth

The main difference is that Remote Online Case Managers focus on managing cases through online documentation and communication, often involving social or healthcare services. Remote Telehealth Case Managers specifically provide patient support and coordination via telehealth platforms, emphasizing direct patient interaction. Both roles require similar credentials but differ in their primary work setting and patient engagement methods.

What are popular job titles related to Remote Online Case Manager jobs in Rochester, NY?

For Remote Online Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Online Case Manager jobs in Rochester, NY look for?

The top searched job categories for Remote Online Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Online Case Manager jobs?

Cities near Rochester, NY with the most Remote Online Case Manager job openings:

Remote Online Case Manager jobs near you
Infographic showing various Remote Online Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 7% In-person, and 93% Remote job distribution, with an average salary of $97,551 per year, or $46.9 per hour.

Compassionate Mental Health Counselor - Remote Opportunity

Radiant Mental Health Associates

Rochester, NY • Remote

$50K - $65K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 4 days ago

Job description

Position Overview

Radiant Mental Health Associates is looking for dedicated Mental Health Counselors to provide essential support and therapeutic services to individuals, families, and groups in need of mental health care. This full-time position offers the flexibility of remote work, allowing our counselors to create their schedules to best meet the needs of their clients while ensuring a healthy work-life balance.

About the Organization

Radiant Mental Health Associates is a respected leader in mental health practices located in Rochester, New York. Our mission is to offer exceptional mental health care to those seeking support on their journey to well-being. We pride ourselves on fostering a collaborative environment for our professionals, where they can thrive and grow while providing exemplary services to our patients.

Work Environment

This role is conducted in a remote setting, allowing our counselors to engage with clients in a manner that is both convenient and effective. While the primary interaction takes place online, our counselors will collaborate with a multidisciplinary team during regular virtual meetings and presentations. Our practice operates Monday through Saturday, with flexible hours that facilitate scheduling tailored to both counselor availability and client needs.

Key Responsibilities
  • Conduct comprehensive psychosocial assessments for individuals, families, and groups, ensuring a clear understanding of their mental health needs.
  • Develop and implement personalized treatment plans, utilizing clinically effective interventions including Cognitive Behavioral Therapy (CBT) and other evidence-based modalities.
  • Communicate effectively with interdisciplinary teams through thorough documentation and active participation in patient rounds to review treatment progress and modify care plans as needed.
  • Demonstrate a commitment to ethical practices and complete all required documentation promptly, thereby contributing to a seamless workflow.
  • Provide case management services by consulting with community professionals and organizations, ensuring clients receive comprehensive and coordinated care tailored to their unique circumstances.
  • Support clients by fostering an environment of trust and safety, catering to their psychological, social, and educational needs without bias toward age or background.
Patient Population / Client Focus

At Radiant Mental Health Associates, you will have the opportunity to work with a diverse patient population that spans adolescents to adults, each presenting unique challenges and histories. Our clients come seeking support for various mental health concerns, and your role will be crucial in providing them with the necessary tools to manage their conditions effectively. You will help empower clients as they navigate their mental health journey, focusing on healing and hope.

Qualifications
  • A current and valid license as a Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or Doctor of Psychology (PsyD).
  • Bachelor's degree in social work or a related field, with a minimum of 2 years of clinical experience in a mental health setting.
Preferred Experience
  • Familiarity with conducting psychosocial assessments and creating treatment plans, particularly in an outpatient environment.
  • Experience with Cognitive Behavioral Therapy and other therapeutic modalities is highly desirable.
  • Proficient in using electronic health record systems for documentation and case management.
Compensation and Benefits

The annual salary for this position ranges from USD 60,000 to 104,000, commensurate with your experience and qualifications. Additionally, we offer:

  • Comprehensive health insurance, which includes medical, dental, and vision plans for you and your family.
  • Professional liability insurance, affording you peace of mind as you engage in your important work.
  • Generous paid time off and holidays to promote your well-being and work-life balance.
  • Opportunities for ongoing professional development, allowing you to enhance your skills and stay current in the mental health field.
  • Supportive team dynamics with continuous supervision and mentorship to ensure your success and confidence in your role.
Career Growth Opportunities

At Radiant Mental Health Associates, we encourage our counselors to pursue their professional aspirations. The organization actively supports continuing education initiatives and will provide opportunities to attend workshops and training sessions, which can lead to advancement within the practice. You will have ample opportunities to broaden your professional network and specialize in areas of interest that align with our mission.

Why Join Our Team

By joining Radiant Mental Health Associates, you will become part of a dedicated team that values compassion, growth, and excellence in mental health care. We create an empowering environment where each counselor is encouraged to express their talents and creativity in therapy. Your contributions will have a significant impact on the lives of individuals and families facing mental health challenges, fostering a culture of healing and resilience.

Application Information

If you are a skilled mental health professional ready to make a difference in the lives of others, we would love to hear from you. Please send your resume and a cover letter to our hiring team at Radiant Mental Health Associates. Your journey to enriching lives starts here!

Apply