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Case Manager Jobs in Rochester, NY (NOW HIRING)

Hilton East

CASE MANAGER

Hilton, NY · On-site

$25 - $30/hr

The Case Manager in an Assisted Living community is responsible for coordinating resident care and ensuring residents receive appropriate services that promote safety, independence, and quality of ...

Church World Service

Case Manager

Rochester, NY

$19.75 - $25.50/hr

The purpose of this position is to provide comprehensive case management services that empower newcomers to successfully integrate into their communities. By delivering individualized support ...

Church World Service

Case Manager

Rochester, NY · On-site

$45K - $56K/yr

Provide in-depth case management services to refugees, SIV holders, and other ORR-eligible newcomers. * Collaborate with other program team to ensure coordinated and seamless service delivery. * Work ...

Church World Service

Case Manager

Rochester, NY

$19.75 - $25.50/hr

Provide in-depth case management services to refugees, SIV holders, and other ORR-eligible newcomers. * Collaborate with other program team to ensure coordinated and seamless service delivery. * Work ...

Genesee County

Case Manager II

Batavia, NY · On-site

$26.49/hr

A Case Manager II (Community Mental Health) is a more advanced level of case management where the incumbent performs case management activities for the more difficult cases of seriously mentally ill ...

Hillside Children's Center

Case Manager I

Rochester, NY · On-site

$19.75 - $25.50/hr

The Case Manager I supports Aftercare Services by helping to connect youth and family with community resources after discharge from residential care in order to ensure that educational, mental health ...

Hillside Clinician

Case Manager I

Rochester, NY

$19.75 - $25.50/hr

The Case Manager I supports Aftercare Services by helping to connect youth and family with community resources after discharge from residential care in order to ensure that educational, mental health ...

New

HCR Home Care

RN Case Manager

Rochester, NY · On-site

$75K - $90K/yr

Role and Responsibilities The RN Case Manager will administer skilled nursing care to patients requiring professional nursing service. Teach and supervise the family and other members of the nursing ...

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Case Manager information

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How much do case manager jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for case manager in Rochester, NY is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $24.38 per hour, depending on experience, location, and employer.

What are case managers?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What Do Case Managers Do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What is the salary of a case manager in the US?

The average salary for a case manager in the US is around $45,000 to $65,000 per year, depending on experience, location, and the specific industry. Entry-level positions may start lower, while experienced case managers or those with specialized certifications can earn higher salaries. Many roles also include benefits such as health insurance and paid time off.

What qualifications does a case manager need?

A case manager typically needs a relevant bachelor's degree such as social work, nursing, or psychology. Certification, like the Certified Case Manager (CCM), is often preferred or required, along with strong communication, organizational, and problem-solving skills. Some roles may require experience in healthcare, social services, or related fields.

What is the role of a case manager?

A case manager is responsible for coordinating and managing services for clients, often in healthcare, social services, or mental health settings. They assess client needs, develop care plans, connect clients with resources, and monitor progress to ensure appropriate support and outcomes.

How does a Case Manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What are the key skills and qualifications needed to thrive as a Case Manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What jobs pay 4000 a week without a degree?

A case manager typically does not earn $4,000 a week without a degree; however, some high-paying roles like sales managers, real estate brokers, or certain entrepreneurial ventures can reach that level through experience, commissions, or business ownership. These roles often require strong skills, certifications, or extensive experience rather than formal degrees.
More about Case Manager jobs
What are the most commonly searched types of Case jobs in Rochester, NY? The most popular types of Case jobs in Rochester, NY are:
What are popular job titles related to Case Manager jobs in Rochester, NY? For Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Case Manager jobs in Rochester, NY look for? The top searched job categories for Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Case Manager jobs? Cities near Rochester, NY with the most Case Manager job openings:
Case Manager jobs near you
Infographic showing various Case Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $47,019 per year, or $22.6 per hour.

CASE MANAGER

Hilton East

Hilton, NY • On-site

$25 - $30/hr

Full-time

Re-posted 28 days ago

Job description

Description:

The Case Manager in an Assisted Living community is responsible for coordinating resident care and ensuring residents receive appropriate services that promote safety, independence, and quality of life. This role serves as a liaison between residents, families, healthcare providers, and community staff to ensure care needs are identified, communicated, and met. The Case Manager monitors resident status, assists with admissions and transitions of care, maintains accurate documentation, and ensures compliance with applicable regulations and community policies while advocating for resident well-being. The Case Manager must have knowledge of Medicaid programs and Social Security benefits to assist residents and families with available resources and eligibility guidance.

Requirements:
  • Bachelor’s degree in Social Work, Human Services, Nursing, or a related field (required or preferred)
  • Previous experience in case management, assisted living, long-term care, or a healthcare setting
  • Knowledge of Medicaid programs and Social Security benefits
  • Familiarity with community resources, entitlement programs, and care coordination services
  • Strong communication and interpersonal skills with the ability to work effectively with residents, families, and healthcare providers
  • Excellent organizational and documentation skills
  • Ability to manage multiple cases and prioritize tasks effectively
  • Knowledge of state regulations related to assisted living and resident services
  • Proficient in electronic health records and basic computer applications