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Case Manager Jobs in Rochester, NY (NOW HIRING)

ROC ROYAL INC

Case Manager

Rochester, NY · On-site

$19.75 - $25.25/hr

The Case Manager provides coordinated, trauma-informed case management for youth served through Project RISE: Youth Victim Support & Healing Initiative. Reporting to the Program Director, the Case ...

Hilton East

CASE MANAGER

Hilton, NY · On-site

$25 - $30/hr

The Case Manager in an Assisted Living community is responsible for coordinating resident care and ensuring residents receive appropriate services that promote safety, independence, and quality of ...

Center for Youth Services

Case Manager

Rochester, NY · On-site

$22 - $24.50/hr

The Chrysalis House Case Manager will be assigned pregnant or parenting clients from both the residential and non-residential tracks of the Transitional Living Program. This position will provide ...

Center for Youth Services

Case Manager

Rochester, NY

$22 - $24/hr

The Chrysalis House Case Manager will be assigned pregnant or parenting clients from both the residential and non-residential tracks of the Transitional Living Program. This position will provide ...

Center for Youth Services

Case Manager

Rochester, NY · On-site

$22 - $24.50/hr

The Chrysalis House Case Manager will be assigned pregnant or parenting clients from both the residential and non-residential tracks of the Transitional Living Program. This position will provide ...

ncmec

Case Manager 2

Rochester, NY

Case Management TRAVEL REQUIREMENT : As required by management. HOURS and SCHEDULE : Monday - Friday, 9:00am to 5:30pm (37.5 hours within five (5) days per week); unless otherwise required or ...

Volunteers

Case Manager - RRC

Rochester, NY · On-site

$21 - $24/hr

Case Manager - RRC 175 Ward - Rochester, NY 14605 Start Date 07/09/2026 Overview Salary Range $21.00 - $24.00 Hourly Position Type Part Time Travel Percentage Up to 50% Description Make a difference ...

Volunteers

Case Manager - RRC

Rochester, NY · On-site

$21 - $24/hr

Case Manager - RRC 175 Ward - Rochester, NY 14605 Start Date 07/09/2026 Overview Salary Range $21.00 - $24.00 Hourly Position Type Part Time Travel Percentage Up to 50% Description Make a difference ...

Talent4Health

RN - Case Manager

Webster, NY · On-site

$2.5K/wk

Details Client Name URMHC URMHC Job Type Travel Offering Nursing Profession RN Specialty Case Manager Job ID 19030592 Job Title RN - Case Manager Weekly Pay $2504.0 Shift Details Shift 5x8 Days ...

URMHC URMHC

RN - Case Manager

Webster, NY · On-site

Travel RN Case Manager Genie Healthcare is looking for a RN to work in Case Manager for a 12.71 weeks travel assignment located in Webster, NY for the Shift (5x8 Days - Please verify shift details ...

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Case Manager information

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How much do case manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for case manager in Rochester, NY is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.42 per hour, depending on experience, location, and employer.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.
More about Case Manager jobs

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The most popular types of Case jobs in Rochester, NY are:

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For Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Case Manager jobs in Rochester, NY look for?

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Cities near Rochester, NY with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Rochester, NY as of September 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,107 per year, or $22.6 per hour.

Case Manager

Rochester, NY • On-site

ROC ROYAL INC
See more jobs at ROC ROYAL INCexternal

$19.75 - $25.25/hr

Other

Posted 11 days ago

Job description

The Case Manager provides coordinated, trauma-informed case management for youth served through Project RISE: Youth Victim Support & Healing Initiative. Reporting to the Program Director, the Case Manager serves as a primary point of contact for youth and families, completing intake and needs assessments, developing individualized service plans, coordinating referrals, supporting family communication, and providing consistent follow-up. The Case Manager works closely with the Victim Advocate, schools, mental health professionals, and community partners to reduce barriers to services and strengthen continuity of care for youth impacted by violence and trauma.

Essential Duties and Responsibilites
  • Complete participant intake and trauma-informed needs assessments to identify victimization-related needs, strengths, immediate concerns, service barriers, and appropriate supports.
  • Develop and maintain individualized service plans based on participant and family needs, goals, referrals, and identified priorities.
  • Maintain regular contact with youth and caregivers to monitor progress, changing needs, and follow-through on service connections.
  • Coordinate with the Victim Advocate and Program Director when safety, crisis, or higher-level support needs are identified.
  • Provide ongoing case management, resource navigation, referrals, and follow-up for mental health, school-based, victim-service, and community supports.
  • Work with families to reduce barriers to care, including challenges related to transportation, service navigation, communication, and access.
  • Coordinate with schools, mental health providers, and community partners to improve continuity of care while maintaining appropriate confidentiality and consent.
  • Support warm handoffs and follow-up so participants are not left to navigate disconnected systems on their own.
  • Maintain timely, accurate, and confidential case notes, referral records, service plans, contact logs, and other required program documentation.
  • Track participant engagement, referrals, service utilization, and follow-up outcomes in accordance with ROC ROYAL and grant requirements.
  • Communicate participant needs, service barriers, and significant concerns to the Program Director and appropriate team members.
  • Participate in case consultations, staff meetings, partner meetings, trainings, and program evaluation activities as required.
Qualifications
  • Bachelor’s degree in Social Work, Human Services, Psychology, Sociology, Criminal Justice, Counseling, or a related field preferred; an Associate’s degree with relevant case-management experience will also be considered.
  • Minimum of 2 years of experience in case management, youth services, victim services, behavioral health, family support, or community-based human services preferred.
  • Experience working with youth and families impacted by trauma, violence, instability, or barriers to accessing services strongly preferred.
  • Knowledge of community resources, referral coordination, trauma-informed care, confidentiality, and culturally responsive practice.
  • Strong interpersonal, organizational, documentation, communication, and follow-up skills.
  • Ability to build trust with youth and caregivers while maintaining professional boundaries and consistent case-management practices.
Additional Requirements
  • Must pass required background checks and meet all ROC ROYAL requirements for working with youth.
  • Ability to travel locally between ROC ROYAL, school, partner, and community-based service locations as needed.
  • Must maintain participant confidentiality and complete documentation accurately and on time.
About ROC ROYAL INC

Equal Opportunity Employer

ROC ROYAL INC is committed to building a diverse workforce that reflects the communities we serve. We are proud to be an Equal Opportunity Employer and welcome applicants of all backgrounds, identities, and experiences.

ROC ROYAL INC | Strengthening Community, One Person, One Family at a Time

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