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Manager Case Management Jobs in Rochester, NY (NOW HIRING)

Hilton East

CASE MANAGER

Hilton, NY · On-site

$25 - $30/hr

Previous experience in case management, assisted living, long-term care, or a healthcare setting * Knowledge of Medicaid programs and Social Security benefits * Familiarity with community resources ...

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

... case management services. The goal of TLP is to provide care and support to youth in a safe and respectful environment, to work with them to build their independent skills, and address the issues ...

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

... case management services. The goal of TLP is to provide care and support to youth in a safe and respectful environment, to work with them to build their independent skills, and address the issues ...

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

... case management services. The goal of TLP is to provide care and support to youth in a safe and respectful environment, to work with them to build their independent skills, and address the issues ...

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

... case management services. The goal of TLP is to provide care and support to youth in a safe and respectful environment, to work with them to build their independent skills, and address the issues ...

Diverse Lynx

RN Case Manager

Webster, NY · On-site

Hours: 40 Hours/Week (typical for case management roles) Position Overview Seeking an experienced RN Case Manager for a home health (CHHA) setting . This role focuses on care coordination, patient ...

Hillside Clinician

Case Manager I

Rochester, NY

$19.75 - $25.50/hr

Deliver support and case management services to referred youth and families, including identification of available community-based programs and services. * Develop strong relationships and consistent ...

Hillside Children's Center

Case Manager I

Rochester, NY · On-site

$19.75 - $25.50/hr

Deliver support and case management services to referred youth and families, including identification of available community-based programs and services. * Develop strong relationships and consistent ...

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Manager Case Management information

See Rochester, NY salary details

$13

$22

$32

How much do manager case management jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for manager case management in Rochester, NY is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.42 per hour, depending on experience, location, and employer.

What are the roles and responsibilities of a manager case management?

A Manager Case Management oversees a team responsible for coordinating and managing patient care or client services, often within healthcare, social services, or insurance organizations. Their duties include supervising case managers, developing policies and procedures, ensuring compliance with regulations, and improving the quality and efficiency of service delivery. They also analyze outcomes, provide staff training, and collaborate with other departments to ensure comprehensive care. The role requires strong leadership, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a manager case management?

To thrive as a Manager Case Management, you need a strong background in healthcare management, case management experience, and often a relevant degree such as nursing, social work, or healthcare administration. Familiarity with case management software, electronic health records (EHRs), and certifications like CCM (Certified Case Manager) are typically expected. Leadership, problem-solving, and excellent communication skills distinguish top performers in this role. These skills ensure effective coordination of care, regulatory compliance, and optimal outcomes for both patients and the organization.

What are some common challenges faced by a manager case management, and how can they be addressed?

A Manager of Case Management often encounters challenges such as balancing high caseloads, ensuring compliance with complex regulations, and fostering effective communication between interdisciplinary teams. Addressing these challenges involves developing efficient workflow processes, staying updated on industry standards, and promoting ongoing staff training. Building strong relationships with physicians, social workers, and other healthcare professionals is also essential for successful care coordination and positive patient outcomes.

What is the difference between Manager Case Management vs Case Coordinator?

AspectManager Case ManagementCase Coordinator
CredentialsRN, LCSW, or relevant healthcare certificationsTypically a bachelor's degree in healthcare or social services
Work EnvironmentHealthcare facilities, insurance companies, managed care organizationsHospitals, clinics, social service agencies
ResponsibilitiesOversees case management teams, develops care plans, manages complex casesCoordinates patient care, schedules appointments, assists with documentation

The main difference is that Manager Case Management holds leadership responsibilities, overseeing teams and strategic planning, while Case Coordinators focus on direct patient or client coordination and support tasks. Managers typically require more experience and advanced certifications, whereas Coordinators perform more operational, hands-on roles.

Is being a manager case management a good career?

A manager in case management oversees healthcare or social service teams, coordinating patient or client care and ensuring compliance with regulations. It is a stable career with opportunities for advancement, requiring strong leadership, communication skills, and relevant certifications. The role often involves a mix of administrative and clinical responsibilities and typically offers competitive salaries and benefits.

What are the most commonly searched types of Case Management jobs in Rochester, NY?

The most popular types of Case Management jobs in Rochester, NY are:

What are popular job titles related to Manager Case Management jobs in Rochester, NY?

For Manager Case Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Manager Case Management jobs in Rochester, NY look for?

The top searched job categories for Manager Case Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Manager Case Management jobs?

Cities near Rochester, NY with the most Manager Case Management job openings:

Manager Case Management jobs near you
Infographic showing various Manager Case Management job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $47,107 per year, or $22.6 per hour.

CASE MANAGER

Hilton East

Hilton, NY • On-site

$25 - $30/hr

Full-time

Re-posted 19 days ago

Job description

Description:

The Case Manager in an Assisted Living community is responsible for coordinating resident care and ensuring residents receive appropriate services that promote safety, independence, and quality of life. This role serves as a liaison between residents, families, healthcare providers, and community staff to ensure care needs are identified, communicated, and met. The Case Manager monitors resident status, assists with admissions and transitions of care, maintains accurate documentation, and ensures compliance with applicable regulations and community policies while advocating for resident well-being. The Case Manager must have knowledge of Medicaid programs and Social Security benefits to assist residents and families with available resources and eligibility guidance.

Requirements:
  • Bachelor’s degree in Social Work, Human Services, Nursing, or a related field (required or preferred)
  • Previous experience in case management, assisted living, long-term care, or a healthcare setting
  • Knowledge of Medicaid programs and Social Security benefits
  • Familiarity with community resources, entitlement programs, and care coordination services
  • Strong communication and interpersonal skills with the ability to work effectively with residents, families, and healthcare providers
  • Excellent organizational and documentation skills
  • Ability to manage multiple cases and prioritize tasks effectively
  • Knowledge of state regulations related to assisted living and resident services
  • Proficient in electronic health records and basic computer applications