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Manager Case Management Jobs in Rochester, NY (NOW HIRING)

Church World Service

Case Manager

Rochester, NY

$19.75 - $25.50/hr

The purpose of this position is to provide comprehensive case management services that empower newcomers to successfully integrate into their communities. By delivering individualized support ...

Hilton East

CASE MANAGER

Hilton, NY · On-site

$25 - $30/hr

Previous experience in case management, assisted living, long-term care, or a healthcare setting * Knowledge of Medicaid programs and Social Security benefits * Familiarity with community resources ...

Church World Service

Case Manager

Rochester, NY

$19.75 - $25.50/hr

Provide in-depth case management services to refugees, SIV holders, and other ORR-eligible newcomers. * Collaborate with other program team to ensure coordinated and seamless service delivery. * Work ...

Church World Service

Case Manager

Rochester, NY · On-site

$45K - $56K/yr

Provide in-depth case management services to refugees, SIV holders, and other ORR-eligible newcomers. * Collaborate with other program team to ensure coordinated and seamless service delivery. * Work ...

Center for Youth Services

Program Manager

Rochester, NY

$29 - $32/hr

... case management services. The goal of TLP is to provide care and support to youth in a safe and respectful environment, to work with them to build their independent skills, and address the issues ...

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

... case management services. The goal of TLP is to provide care and support to youth in a safe and respectful environment, to work with them to build their independent skills, and address the issues ...

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

... case management services. The goal of TLP is to provide care and support to youth in a safe and respectful environment, to work with them to build their independent skills, and address the issues ...

Genesee County

Case Manager II

Batavia, NY · On-site

$26.49/hr

Identifies clients in need of case management services by completing initial intake and assessment forms with clients applying for mental health services, by visiting with clients in State Hospitals ...

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All JobsCase Management JobsManager Case Management JobsManager Case Management Jobs in Rochester, NY

Manager Case Management information

See Rochester, NY salary details

$13

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$32

How much do manager case management jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for manager case management in Rochester, NY is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.42 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Manager Case Management roles typically do not pay $4,000 a week without relevant experience and certifications. High-paying jobs that can reach this level without a degree are rare and often involve specialized skills, such as sales, real estate, or certain trades like construction or electrical work, which rely on experience and licensing rather than formal education.

What are Manager Case Management roles and responsibilities?

A Manager Case Management oversees a team responsible for coordinating and managing patient care or client services, often within healthcare, social services, or insurance organizations. Their duties include supervising case managers, developing policies and procedures, ensuring compliance with regulations, and improving the quality and efficiency of service delivery. They also analyze outcomes, provide staff training, and collaborate with other departments to ensure comprehensive care. The role requires strong leadership, communication, and organizational skills.

What are some common challenges faced by a Manager of Case Management, and how can they be addressed?

A Manager of Case Management often encounters challenges such as balancing high caseloads, ensuring compliance with complex regulations, and fostering effective communication between interdisciplinary teams. Addressing these challenges involves developing efficient workflow processes, staying updated on industry standards, and promoting ongoing staff training. Building strong relationships with physicians, social workers, and other healthcare professionals is also essential for successful care coordination and positive patient outcomes.

What is a case management manager?

A case management manager oversees the coordination and delivery of services to clients, ensuring that individual needs are met efficiently. They typically supervise case managers, develop care plans, and ensure compliance with organizational policies, often requiring strong communication, organizational skills, and relevant certifications such as CCM or CMSA. The role is common in healthcare, social services, and insurance industries.

What is the salary of a case manager in the US?

The average salary for a case manager in the US is approximately $50,000 to $65,000 per year, depending on experience, location, and the specific industry. Entry-level positions may start around $40,000, while experienced case managers with specialized skills can earn over $70,000 annually.

What are the key skills and qualifications needed to thrive as a Manager Case Management, and why are they important?

To thrive as a Manager Case Management, you need a strong background in healthcare management, case management experience, and often a relevant degree such as nursing, social work, or healthcare administration. Familiarity with case management software, electronic health records (EHRs), and certifications like CCM (Certified Case Manager) are typically expected. Leadership, problem-solving, and excellent communication skills distinguish top performers in this role. These skills ensure effective coordination of care, regulatory compliance, and optimal outcomes for both patients and the organization.

What is the difference between Manager Case Management vs Case Coordinator?

AspectManager Case ManagementCase Coordinator
CredentialsRN, LCSW, or relevant healthcare certificationsTypically a bachelor's degree in healthcare or social services
Work EnvironmentHealthcare facilities, insurance companies, managed care organizationsHospitals, clinics, social service agencies
ResponsibilitiesOversees case management teams, develops care plans, manages complex casesCoordinates patient care, schedules appointments, assists with documentation

The main difference is that Manager Case Management holds leadership responsibilities, overseeing teams and strategic planning, while Case Coordinators focus on direct patient or client coordination and support tasks. Managers typically require more experience and advanced certifications, whereas Coordinators perform more operational, hands-on roles.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialization in high-demand areas such as healthcare or insurance. Senior or managerial roles in case management can earn salaries exceeding $80,000 annually, with some top professionals earning over $100,000 depending on the industry and location.
What are the most commonly searched types of Case Management jobs in Rochester, NY? The most popular types of Case Management jobs in Rochester, NY are:
What are popular job titles related to Manager Case Management jobs in Rochester, NY? For Manager Case Management jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Manager Case Management jobs in Rochester, NY look for? The top searched job categories for Manager Case Management jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Manager Case Management jobs? Cities near Rochester, NY with the most Manager Case Management job openings:
Manager Case Management jobs near you
Infographic showing various Manager Case Management job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $47,107 per year, or $22.6 per hour.

Case Manager

Church World Service

Rochester, NY

$19.75 - $25.50/hr

Full-time

Posted 18 days ago

Job description

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home. 


The purpose of this position is to provide comprehensive case management services that empower newcomers to successfully integrate into their communities. By delivering individualized support, connecting clients to essential resources, and facilitating access to higher levels of care when needed, the Case Manager plays a critical role in helping refugees achieve stability and long-term self-sufficiency.


  • Provide in-depth case management services to refugees, SIV holders, and other ORR-eligible newcomers. 
  • Collaborate with other program team to ensure coordinated and seamless service delivery. 
  • Work with clients to develop individualized, achievable service plans and support them in navigating resources and programs to address barriers to resettlement and self-sufficiency. 
  • Advocate on behalf of clients with local service providers and community agencies to strengthen referral systems and ensure equitable access to services. 
  • Build and maintain relationships with health and mental health providers to expand access and improve culturally responsive care for clients. 
  • Provide technical assistance and cultural competency trainings to service providers to enhance their capacity to serve populations. 
  • Explore and develop tailored programming and innovative opportunities to support families facing unique challenges in their resettlement journey. 
  • Conduct regular assessments and monitor client progress to ensure goals are met, resources are utilized effectively, and service plans are updated as needed. 
  • Organize workshops and group sessions for clients to promote stability, health, and wellness, with topics such as literacy, stress management, self-care, women’s health, and family well-being. 
  • Ensure accurate and timely case file documentation and data entry in accordance with program and compliance requirements. 
  • Travel regularly within the service delivery area for home visits, agency meetings, and provider coordination. 
  • Actively participate in team meetings, training, and staff development activities to strengthen program delivery. 
  • Perform other duties as assigned.

Education and Experience: 

  • Bachelor’s degree or 3 years of relative work experience. 
  • 3-4 years’ experience working with refugees or immigrants, and previous case management experience. 

Other Skills: 

  • Strongly preferred that candidates are bilingual in English and a refugee language. 
  • The successful candidate must be computer literate, with proficiency in MS Office Suite (Word and Excel) and internet applications. 
  • Exceptional organizational and time management skills are required. 
  • Excellent communication skills are essential, including an ability to communicate in a trauma-informed, positive, caring, and professional manner, demonstrating respect and empathy. 
  • Ability to work in a multi-cultural environment required. 

The job will require reference checks, standard criminal background checks, and motor vehicle background checks. 


Apply