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Telephonic Nurse Case Manager Jobs in Rochester, NY

RN Case Manager

Rochester, NY · On-site

$75K - $90K/yr

Role and Responsibilities The RN Case Manager will administer skilled nursing care to patients requiring professional nursing service. Teach and supervise the family and other members of the nursing ...

Role and Responsibilities The RN Case Manager will administer skilled nursing care to patients requiring professional nursing service. Teach and supervise the family and other members of the nursing ...

18562BR Title: RN Case Manager (Hospital) Department/Cost Center: 771 - Social Work Service Highland Hospital is seeking a part-time Case Manager to join the team. Hours will be Monday-Friday from ...

RN Case Manager

Rochester, NY · On-site

$2.4K/wk

Level 2 CHHA Case Manager RN     Start: 4/27     Shift: Monday - Friday, 8 hour shifts, Day shift 8:00am-4:30pm, weekends per need     Must haves: * Certified Home Health Care ...

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Telephonic Nurse Case Manager information

See Rochester, NY salary details

$16

$35

$59

How much do telephonic nurse case manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for telephonic nurse case manager in Rochester, NY is $36.00, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $37.93 per hour, depending on experience, location, and employer.

What is a telephonic nurse case manager?

A Telephonic Nurse Case Manager is a registered nurse who coordinates and manages patient care over the phone. They assess patients’ needs, develop care plans, provide education, and serve as a liaison between patients, doctors, and insurance companies. Their main goal is to ensure patients receive effective and appropriate care while promoting recovery and cost-efficiency. This role is commonly found in insurance companies, hospitals, and managed care organizations, focusing on patients with chronic conditions, injury, or complex health needs.

How does a telephonic nurse case manager typically collaborate with physicians and other healthcare providers?

Telephonic Nurse Case Managers frequently coordinate care by acting as a liaison between patients, physicians, and other healthcare professionals. They relay important updates, clarify treatment plans, and ensure that all parties are aligned regarding the patient's care goals. This role often involves regular phone or electronic communication to discuss patient progress, address concerns, and advocate for necessary services. Strong collaborative and communication skills are essential, as case managers must foster trust and teamwork across interdisciplinary teams to achieve optimal patient outcomes.

What are the key skills and qualifications needed to thrive as a telephonic nurse case manager, and why are they important?

To excel as a Telephonic Nurse Case Manager, you need a valid RN license, expertise in care coordination, and a thorough understanding of clinical protocols. Familiarity with case management software, telehealth platforms, and utilization review systems is often required. Outstanding communication, critical thinking, and organizational skills are essential for managing patient care remotely and collaborating with healthcare teams. These competencies ensure efficient, high-quality patient outcomes and seamless care coordination in a virtual environment.

What is the difference between Telephonic Nurse Case Manager vs Utilization Review Nurse?

AspectTelephonic Nurse Case ManagerUtilization Review Nurse
CredentialsRN license, case management certification often preferredRN license, certification in utilization review or related fields
Work EnvironmentRemote or telecommuting, healthcare organizations, insurance companiesRemote or hospital/clinic settings, insurance companies, healthcare facilities
Primary FocusCoordinate patient care, advocate for patients, manage casesAssess medical necessity, approve or deny services based on criteria

Both roles require RN licensure and involve remote work within healthcare or insurance settings. The Telephonic Nurse Case Manager focuses on patient advocacy and care coordination, while the Utilization Review Nurse primarily evaluates the necessity of services for approval or denial. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Telephonic Nurse Case Manager jobs in Rochester, NY?

For Telephonic Nurse Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Telephonic Nurse Case Manager jobs in Rochester, NY look for?

The top searched job categories for Telephonic Nurse Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Telephonic Nurse Case Manager jobs?

Cities near Rochester, NY with the most Telephonic Nurse Case Manager job openings:

Infographic showing various Telephonic Nurse Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $74,879 per year, or $36 per hour.

LPN Nurse Case Manager for Assisted Living *Mon-Fri Position

Premier Genesee

Batavia, NY

$25 - $33.50/hr

Full-time

Posted 2 days ago

New


Job description

LPN Nurse Case Manager - Genesee Senior Living


Job Schedule: Monday- Friday 8am-4:30pm
*This position will require some on call duties, unit coverage over weekends and/or holidays.

LPN Nurse Case Manager Job Summary:

Premier Genesee, a leading senior care provider in Batavia, NY, is seeking a dedicated and compassionate LPN/RN Nurse Case Manager to join our team. As a Nurse Case Manager, you will play a vital role in coordinating patient care and services to ensure our residents receive the highest quality treatment and support. If you are passionate about delivering exceptional patient care and are looking for a rewarding career, we encourage you to apply for this exciting opportunity.

LPN Nurse Case Manager Responsibilities:

  • Assess patients' needs and develop individualized care plans to promote optimal health and well-being

  • Coordinate with healthcare providers, families, and caregivers to ensure seamless transitions and continuity of care

  • Monitor patients' progress, make adjustments to care plans as needed, and communicate effectively with all stakeholders

  • Provide education and support to patients, families, and caregivers to promote independence and healthy habits

  • Collaborate with interdisciplinary teams to develop and implement effective care strategies and protocols

  • Document all patient interactions, assessments, and care plans in accordance with facility policies and regulations

  • Participate in quality improvement initiatives to enhance patient outcomes and satisfaction

LPN Nurse Case Manager Requirements:

  • Current LPN/RN license in the state of New York

  • Prior experience in a healthcare setting, preferably in a case management role

  • Strong assessment, communication, and problem-solving skills

  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks

  • Strong attention to detail and organizational skills

What We Offer:

  • A dynamic and supportive work environment with a team of dedicated professionals

  • Opportunities for professional growth and development

  • Competitive salary and benefits package

  • A fulfilling career that makes a difference in the lives of seniors

How to Apply:

If you are a motivated and compassionate healthcare professional looking for a new challenge, we invite you to apply for this exciting opportunity. Please submit your application to join our team of dedicated professionals and start making a difference in the lives of our residents today. Apply Now and Start Your New Career with Genesee Senior Living!


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