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Hospice Case Manager Jobs in Rochester, NY (NOW HIRING)

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Hospice Case Manager information

See Rochester, NY salary details

$45.4K

$86.4K

$145.5K

How much do hospice case manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for hospice case manager in Rochester, NY is $86,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $92,300.00 per year, depending on experience, location, and employer.

What does a hospice case manager do?

A Hospice Case Manager is a healthcare professional, often a registered nurse, who coordinates care for patients with terminal illnesses receiving hospice services. They assess patient needs, develop care plans, manage communication between patients, families, and the hospice team, and ensure that emotional, medical, and spiritual support is provided. Their goal is to enhance the quality of life for patients and families, address symptom management, and ensure that care aligns with the patient’s wishes. Hospice Case Managers also provide education and support to families during this challenging time.

What are the key skills and qualifications needed to thrive as a hospice case manager, and why are they important?

To thrive as a Hospice Case Manager, you need a background in nursing or social work, a valid RN or social work license, and expertise in end-of-life care. Familiarity with electronic health records (EHRs), care coordination platforms, and hospice-specific documentation is typically required. Compassion, strong communication, and organizational skills set outstanding professionals apart in this role. These skills ensure patients receive dignified, coordinated care and that families are supported during emotionally challenging times.

What is the difference between Hospice Case Manager vs Home Health Nurse?

AspectHospice Case ManagerHome Health Nurse
CredentialsRN or LPN, hospice certification often preferredRN or LPN, home health certification optional
Work EnvironmentHospice agencies, patient homes, hospice facilitiesPatient homes, clinics, hospitals
Employer & IndustryHospice providers, end-of-life careHome health agencies, outpatient care
Primary FocusEnd-of-life comfort, emotional support, care planningRehabilitation, recovery, chronic condition management

While both roles involve patient care in home settings and require nursing credentials, Hospice Case Managers focus on end-of-life care and emotional support, whereas Home Health Nurses primarily assist with recovery and managing chronic conditions. Understanding these differences helps patients and employers choose the right healthcare professional for their needs.

What does a hospice case manager do?

Hospice care focuses on providing pain management and comfort for patients with terminal or chronic illnesses. A hospice case manager oversees the hospice services for these patients, working with the patient’s families and caregivers to determine the best care possible. Services may be provided in the patient’s home, at the hospital, or in a specialized hospice facility. Your job duties include meeting with the patient and their families to discuss the care plan, confirming insurance coverage and other payment options, and monitoring the condition of the patient and making adjustments in care as necessary. Qualifications for this career may include a nursing degree or a degree in social work and several years of experience working with terminally ill patients.

What are some common challenges hospice case managers face when coordinating care across interdisciplinary teams?

Hospice Case Managers often work closely with nurses, physicians, social workers, chaplains, and volunteers to develop and implement comprehensive care plans for patients. A common challenge is ensuring seamless communication among all team members, as care needs can change rapidly and require timely updates. Managing diverse perspectives and balancing the emotional needs of patients and their families with clinical requirements also adds complexity. Strong organizational and interpersonal skills help to overcome these challenges and ensure high-quality, compassionate care.
More about Hospice Case Manager jobs
What are popular job titles related to Hospice Case Manager jobs in Rochester, NY? For Hospice Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Hospice Case Manager jobs in Rochester, NY look for? The top searched job categories for Hospice Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Hospice Case Manager jobs? Cities near Rochester, NY with the most Hospice Case Manager job openings:
Hospice Case Manager jobs near you
Infographic showing various Hospice Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $86,381 per year, or $41.5 per hour.

RN Case Manager - UR Nurse

Healthcare Support Staffing

Fairport, NY • On-site

Full-time

Re-posted 20 days ago

Job description

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description
  • Perform review of emergent/urgent and continued stay requests for appropriate care and setting, following guidelines and policies, and approve services or forward requests to the appropriate Physician or Medical Director with recommendations for other determinations
  • Complete medical necessity and level of care reviews for requested services using clinical judgment and refer to Medical Directors for review depending on case findings
  • Collaborate with various staff within provider networks and discharge planning team electronically, telephonically, or onsite to coordinate member care
  • Conduct discharge planning
  • Educate providers on utilization and medical management processes
  • Provide clinical knowledge and act as a clinical resource to non-clinical team staff
  • Enter and maintain pertinent clinical information in various medical management systems
Qualifications
  • Looking for nurses with 2 years RN exp in acute care with some utilization mgt, prior authorization, concurrent review, great with Excel and someone who can Multitask (e.g. on the phone while using multiple monitors)
  • Will look at nurses from Home Health, doctor office or Hospice who have processed authorizations 
  • Previous exp using TruCare system
  • Strong Excel exp
  • Background in diverse populations/environments (e.g. Critical care, ICU, cardiac, neonatal, pediatric, Case Mgt, etc)
  • Processing 10-15 authorizations a day
Additional Information

 Interested in hearing more about this great opportunity? Please click Apply or call Ashley Greene  at 407-478-0332 Ext. 169


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About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

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