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Remote Telephonic Nurse Case Manager Jobs in Rochester, NY

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Remote Telephonic Nurse Case Manager information

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$59

How much do remote telephonic nurse case manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote telephonic nurse case manager in Rochester, NY is $36.00, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $37.93 per hour, depending on experience, location, and employer.

What is a remote telephonic nurse case manager?

A Remote Telephonic Nurse Case Manager is a registered nurse who works from a remote location, providing case management services to patients primarily over the phone. They coordinate care, assess patient needs, develop care plans, and facilitate communication between patients, healthcare providers, and insurance companies. Their goal is to help patients achieve optimal health outcomes while ensuring efficient use of resources. This role is common in health insurance, workers’ compensation, and managed care organizations.

What does a remote telephonic nurse case manager do?

Telephonic nurse case managers are medical professionals who coordinate all aspects of patient care for high-risk individuals. As a remote telephonic nurse case manager, you work primarily from home. Using telephone communications, you evaluate each client while directing treatment plans, discuss claims, benefits, and eligibility, and manage resources. Your responsibilities include overseeing outstanding patient care while working alongside patients, their families, and other medical professionals. Other duties may include collaborating with insurance companies, social workers, and supply managers. You may also address the legal and ethical aspects of patient care.

What are the key skills and qualifications needed to thrive as a remote telephonic nurse case manager, and why are they important?

To thrive as a Remote Telephonic Nurse Case Manager, you need strong clinical knowledge, case management experience, and a current RN license, often supported by a BSN degree. Familiarity with case management software, telehealth platforms, and relevant certifications such as CCM or ACM is typically expected. Exceptional communication, critical thinking, and organizational skills are crucial for building rapport with patients and coordinating care remotely. These competencies ensure effective patient management, improved health outcomes, and efficient care coordination in a virtual environment.

What are some common challenges faced by remote telephonic nurse case managers and how can they be addressed?

Remote Telephonic Nurse Case Managers often encounter challenges such as building rapport with patients without face-to-face interaction and managing caseloads across different time zones. To address these, strong communication skills, effective time management, and the use of structured assessment tools are essential. Regular collaboration with interdisciplinary teams via virtual meetings and leveraging technology platforms for documentation can also help streamline workflows and enhance patient outcomes.

What is the difference between Remote Telephonic Nurse Case Manager vs Remote Telephonic Utilization Review Nurse?

AspectRemote Telephonic Nurse Case ManagerRemote Telephonic Utilization Review Nurse
CredentialsRN license, case management certificationRN license, utilization review certification
Work EnvironmentPatient advocacy, care coordinationInsurance review, medical necessity assessment
Employer & IndustryHealthcare providers, case management companiesInsurance companies, health plans

Both roles require RN licensure and involve remote work, but the Nurse Case Manager focuses on coordinating patient care, while the Utilization Review Nurse assesses medical necessity for services. They serve different functions within healthcare and insurance industries, though both are vital for patient and cost management.

What are popular job titles related to Remote Telephonic Nurse Case Manager jobs in Rochester, NY?

For Remote Telephonic Nurse Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Telephonic Nurse Case Manager jobs in Rochester, NY look for?

The top searched job categories for Remote Telephonic Nurse Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Telephonic Nurse Case Manager jobs?

Cities near Rochester, NY with the most Remote Telephonic Nurse Case Manager job openings:

Infographic showing various Remote Telephonic Nurse Case Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 84% Full Time, 4% Part Time, and 12% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $74,879 per year, or $36 per hour.

Licensed Mental Health Therapist - Remote Position

Spero Family Crisis Intervention, Inc.

Rochester, NY • Remote

$80K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted 6 days ago


Job description

Position Overview

Spero Family Crisis Intervention, Inc. is excited to announce a full-time opportunity for a Licensed Mental Health Therapist to join our dedicated team. This remote position allows for flexibility in schedule, accommodating both evenings and weekends to better serve our clients’ needs. As a key member of our therapeutic team, you will play an essential role in guiding clients through their recovery journey while employing evidence-based practices in mental health care.

About the Organization

Spero Family Crisis Intervention, Inc. is a leading substance abuse treatment center located in Rochester, New York. We pride ourselves on delivering holistic, client-centered care designed to meet the diverse needs of individuals struggling with addiction. Our team of skilled therapists is dedicated to fostering a supportive and healing environment where clients are empowered to reclaim their lives.

Work Environment

This remote outpatient position enables you to work in a therapeutic and secure setting from the comfort of your chosen location. You will collaborate with a cohesive team of professionals, including physicians, nurses, and case managers, who are equally passionate about addiction recovery. Our organization fosters a culture of teamwork, innovation, and continuous learning, ensuring that all team members can contribute to and benefit from a positive work environment.

Key Responsibilities
  • Conduct comprehensive assessments of clients' mental health and substance use history to devise personalized treatment plans that address their unique needs and circumstances.
  • Facilitate individual and group therapy sessions utilizing methods such as Cognitive Behavioral Therapy (CBT) and Motivational Interviewing (MI) to effectively engage clients and enhance their recovery process.
  • Collaborate closely with an interdisciplinary treatment team to deliver coordinated, holistic care, actively participating in treatment meetings and case discussions.
  • Educate clients and their families about addiction, recovery strategies, and available resources, fostering familial support and involvement in the treatment process.
  • Maintain strict adherence to confidentiality and documentation standards as outlined by regulatory agencies, ensuring comprehensive record-keeping to support treatment effectiveness and compliance.
  • Contribute to the development and implementation of tailored treatment strategies to address both substance use issues and concurrent mental health conditions, helping clients achieve sustainable recovery.
Patient Population / Client Focus

Your primary focus will be working with individuals facing the challenges of substance use disorders, along with associated mental health issues. This diverse client population includes individuals from various backgrounds and experiences, necessitating a keen understanding of cultural competencies and sensitivity in therapeutic approaches.

Qualifications
  • A current license as a Clinical Social Worker (LCSW), Marriage and Family Therapist (LMFT), or Mental Health Counselor (LMHC) is required.
  • A Master’s or Doctoral degree in Counseling, Social Work, Psychology, or a related field is essential to establishing a foundation for effective practice.
  • Specialized training or demonstrated experience in addiction counseling and substance abuse treatment methodologies is highly desired.
  • Strong knowledge of evidence-based treatment practices for individuals grappling with substance abuse and mental health challenges.
  • Exceptional skills in building therapeutic rapport, facilitating motivating conversations, and guiding clients toward lasting recovery.
  • Excellent communication and collaboration skills to effectively synergize with multidisciplinary team members.
Preferred Experience
  • Previous experience working in substance abuse treatment settings.
  • Familiarity with holistic and integrated treatment models that address the interactions between mental health and substance use issues.
  • Engagement with community resources and support systems to enhance client connectivity to ongoing recovery efforts.
Compensation and Benefits
  • We offer a competitive salary ranging from $80,000 to $100,000 per year, commensurate with experience and qualifications.
  • Comprehensive benefits package, including health insurance, retirement plans, and ample paid time off to support your well-being.
  • Incentives such as a sign-on bonus for new licensed therapists who join our team.
Career Growth Opportunities

At Spero Family Crisis Intervention, we believe in fostering continuous professional development. Our team members have access to ongoing training, workshops, and educational resources in addiction counseling and therapeutic practices. This commitment to growth enables you to evolve in your role and effectively contribute to our mission.

Why Join Our Team

If you are passionate about making a difference in the lives of individuals struggling with addiction, we invite you to consider joining our empathetic team at Spero Family Crisis Intervention, Inc. Here, you will have the opportunity to influence and inspire clients on their path to recovery while working alongside like-minded professionals in a supportive environment.

Application Information

We welcome applications from dedicated licensed mental health therapists who are eager to empower individuals facing the challenges of addiction. To apply, please submit your resume along with a cover letter detailing your relevant experience and why you would be a great fit for our team. Become an integral part of Spero Family Crisis Intervention, Inc. and help us transform lives!