2

Remote Director Case Management Jobs in Rochester, NY

Director of Operations

Rochester, NY · Remote

$85K - $135K/yr

This is a remote position with a residency requirement of Rochester, New York. The ideal candidate ... Manage and communicate with healthcare facilities, offering complaint resolution and high-level ...

next page

Showing results 1-20

Remote Director Case Management information

See Rochester, NY salary details

$44.4K

$122K

$196.8K

How much do remote director case management jobs pay per year?

As of Aug 5, 2026, the average yearly pay for remote director case management in Rochester, NY is $121,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,700.00 and $139,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote director case management, and why are they important?

To thrive as a Remote Director Case Management, you need a solid background in nursing or social work, leadership experience, and a relevant degree or licensure (such as RN or LCSW). Familiarity with case management software, electronic health records (EHRs), and utilization review systems is typically required, along with certifications like CCM or ACM. Strong communication, problem-solving, and organizational skills are essential for leading teams and coordinating care across diverse settings. These competencies ensure effective patient outcomes, regulatory compliance, and efficient management of remote case management teams.

What is a remote director case management?

A Remote Director of Case Management is a senior healthcare professional who oversees the case management department or program for a hospital, healthcare system, or insurance company while working remotely. Their responsibilities include supervising case managers, ensuring compliance with regulations, optimizing patient outcomes, and managing resources efficiently. They collaborate with clinical teams, develop policies, and monitor performance metrics to improve patient care coordination. Working remotely, they leverage technology to communicate, review cases, and lead their teams effectively.

What is the difference between Remote Director Case Management vs Remote Case Manager?

AspectRemote Director Case ManagementRemote Case Manager
CredentialsRN, BSN, or relevant healthcare management certificationsRN or relevant healthcare certifications
Work EnvironmentOversees teams, manages programs, strategic planningProvides direct patient support, manages individual cases
Employer & IndustryHospitals, insurance companies, healthcare organizationsHospitals, clinics, insurance providers
Search & Comparison IntentLeadership, management, program oversightPatient care, case coordination, direct support

The main difference is that Remote Director Case Management focuses on overseeing teams and programs at a strategic level, while Remote Case Managers handle direct patient interactions and case coordination. Both roles require healthcare credentials, but the director position involves leadership responsibilities and program management.

How does a remote director case management effectively lead and support their team while working remotely?

As a Remote Director of Case Management, you will typically leverage digital communication tools and regular virtual meetings to maintain strong connections with your team. Effective remote leadership involves setting clear expectations, providing consistent feedback, and ensuring open lines of communication to address any challenges. You may collaborate closely with interdisciplinary teams, including nurses, social workers, and physicians, coordinating care plans and optimizing patient outcomes. Building trust and fostering a supportive, results-driven culture remotely is essential for team cohesion and success.
What are popular job titles related to Remote Director Case Management jobs in Rochester, NY? For Remote Director Case Management jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Director Case Management jobs in Rochester, NY look for? The top searched job categories for Remote Director Case Management jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Director Case Management jobs? Cities near Rochester, NY with the most Remote Director Case Management job openings:
Infographic showing various Remote Director Case Management job openings in Rochester, NY as of July 2026, with employment types broken down into 80% Full Time, 11% Part Time, 1% Temporary, and 8% Contract. Highlights an 1% In-person, and 99% Remote job distribution, with an average salary of $121,963 per year, or $58.6 per hour.

TBI/NHTD Service Coordinator

Happiness House and CP Rochester

Canandaigua, NY • On-site, Remote

$3.3K - $84K/yr

Full-time

Posted 6 days ago


Job description

Job Title: TBI/NHTD Service Coordinator

Location: Remote/Community with drop in office space available as needed

Salary: $3,360-$84,000 per year (dependent on caseload size) - $280/month per completed billable case, $500 bonus for each successful new waiver intake. Minimum wage for indirect time which includes training & staff meetings.

Employment: Itinerant position ? Opportunity to build a caseload of up to 25 cases. Monday through Friday during business hours. Evening work may be required as job duties demand.

Required Education and Experience:

Persons employed as Service Coordinators must meet all the requirements in one of the following 2 scenarios:

Scenario 1:

  1. Bachelor?s degree must have three (3) years of experience providing case management/service coordination, information, linkages, and referrals regarding community-based services for individuals with disabilities and/or Traumatic Brain Injury.

OR

  1. Associate?s degree must have five (5) years? experience providing case management/service coordination, information, linkages, and referrals regarding community-based services for individuals with disabilities and/or Traumatic Brain Injury.

OR

Scenario 2:

Be one of the following and must also have at a minimum one (1) year of experience providing case management/service coordination and information, linkages, and referrals regarding community-based services for individuals with disabilities and/or Traumatic Brain Injury:

  1. Licensed Master Social Worker (Licensed by the New York State Education Department); or
  2. Licensed Clinical Social Worker (Licensed by the New York State Education Department); or
  3. Individual with a Doctorate or Master of Social Work; or
  4. Individual with a Doctorate or Master of Psychology; or
  5. Licensed Physical Therapist (Licensed by the New York State Education Department); or
  6. Registered Professional Nurse (Licensed by the New York State Education Department); or
  7. Certified Teacher of Students with Disabilities (Certified by the New York State Education Department); or
  8. Certified Rehabilitation Counselor (Certified by the Commission of Rehabilitation Counselor Certification); or
  9. Licensed Speech Pathologist (Licensed by the New York State Education Department); or
  10. Licensed Occupational Therapist (Licensed by the New York State Education Department).

Additional Eligibility Qualifications

    1. Knowledge of community resources, social service agencies and means of accessing services.
    2. Valid NYS driver?s license.

Essential Functions:

  1. Imparts agency philosophy of ?Equal Opportunity, Independence and Realization of Individual Potential? to children, families, program staff and community resources.
  2. Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
  3. Identifies the needs of disabled individuals and their families.
  4. Provides information, referral and advocacy services to individuals of all ages with disabilities and their families.
  5. Works with families/individuals to develop appropriate plans for the delivery of services.
  6. Coordinates implementation of the services by assuring appropriate communication and cooperation is maintained by all supports and providers of services outlined in the plan.
  7. Establishes and maintains a cooperative working relationship with area human service agencies, local school districts and individuals, as pertinent.
  8. Arranges for clinical assessments to determine the person?s functional status, service needs and recommendations for interventions.
  9. Assumes a lead role and coordinates all activities for people on caseload.
  10. Assists the individual and/or family to gain a variety of skills including self-advocacy, problem solving and skills to increase their independence.
  11. Assures needed assessments and documentations are performed, as required by DOH/TBI regulations.
  12. Participates in staffing, case conferences and other client-related meetings upon request.
  13. Participates in workshops, conferences and in-service training to enhance job skills and personal growth and development.
  14. Coordinates and develops components of the individualized service plan.
  15. Coordinates services specified in the individualized service plan.
  16. Reviews ISP?s, RSP?s and documents the outcomes consistent with applicable regulations.
  17. Maintains familiarity with applicable regulations and executes timely compliance.
  18. Maintains, at a minimum, face-to-face contact requirement with the recipient and, if appropriate, his/her family or advocate, per applicable regulation.
  19. Assumes duties and responsibilities necessary to ensure the efficient operation of the waiver program.
  20. Adheres to agency?s policies and procedures as well as department guidelines.
  21. Performs other duties at the discretion of the Program Director or his/her designee.
  22. Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development.
  23. Adheres to agency?s policies and procedures as well as department guidelines.

Supervisory Responsibility: None

Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 30 pounds.

Travel: Travel is primarily local during the business day but employee will be expected to work at any of our partner agencies. Some out-of-the-area and overnight travel may be expected.

EEO Statement: The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender orientation/identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.