Remote Director Case Management Jobs in Rochester, NY

When you believe what you do matters, it's more than a job. The Office of Security is dedicated to protecting our people, clients, and organization. We are seeking an experienced and strategic leader to oversee Deloitte's Security Review program for the US Firms and provide advisement to international teams. This role is critical to helping the Firm manage personnel risk, meet legal and contractual obligations, and maintain effective, scalable background screening programs.

 Recruiting for this role ends on Jul 31, 2026.

Job Summary
As the Director, Security Review, you will provide oversight of the processes, teams, and strategic direction associated with background investigation issues across the US Firms, while also supporting related requirements in international member firm offices. You will lead managers and teams across the US, US India, Mexico and Costa Rica, work closely with stakeholders including Talent, Office of General Counsel, Risk, IT, and other Firm leaders, and help ensure the program evolves in line with business needs, legal requirements, and changing market expectations.

We seek candidates with deep expertise in background screening operations, strong people leadership, sound judgment, and the ability to balance risk mitigation with practical business needs. The ideal candidate will bring strategic thinking, strong communication skills, and experience working across teams, cultures, and complex stakeholder environments.

Work you'll do

As a Firm Enterprise Solutions Director, Firm Risk Management on the Office of Security team, you will be responsible for:

• Leading the background investigation review program across the US Firms, including oversight of processes, controls, and issue management.
• Directing managers and teams across the US, US India, Mexico, and Costa Rica to support consistent execution of security review activities.
• Managing escalations and complex background investigation matters in coordination with Talent, Office of General Counsel, Risk, IT, and other Firm stakeholders.
• Driving program strategy, governance, and operational improvements to align with business needs, legal requirements, and market expectations.
• Monitoring program performance, identifying risks, and implementing actions to strengthen quality, consistency, and compliance across the function.

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others

The team

The Office of Security is dedicated to protecting our people, clients, and organization. As the Director, Security Review, you will provide oversight of the processes, teams, and strategic direction associated with background investigation issues across the US Firms, while also supporting related requirements in international member firm offices. You will lead managers and teams across the US, US India, Mexico and Costa Rica, work closely with stakeholders including Talent, Office of General Counsel, Risk, IT, and other Firm leaders, and help ensure the program evolves in line with business needs, legal requirements, and changing market expectations.

Qualifications

Required:

• Bachelor's degree
• 10+ years of experience in security, risk, investigations, compliance, human resources, legal operations, or program management
• 5+ years of experience leading teams, managers, or cross-functional programs
• Experience overseeing background investigations, adjudication, employee screening, or risk review programs
• Experience working with cross-functional stakeholders, including legal, risk, technology, and talent functions
• Ability to travel 5%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Master's degree
• Experience leading security review or background investigation programs across multiple geographies
• Experience developing governance, controls, and escalation protocols
• Experience using metrics, reporting, and trend analysis to manage operational performance
• Experience supporting programs with cross-border or international stakeholders
• Experience in a professional services organization

For individuals assigned and/or hired to work in Remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $137,400 to $282,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#EA_EXPHIRE

#LI-Remote

When you believe what you do matters, it's more than a job. The Office of Security is dedicated to protecting our people, clients, and organization. We are seeking an experienced and strategic leader to oversee Deloitte's Security Review program for the US Firms and provide advisement to international teams. This role is critical to helping the Firm manage personnel risk, meet legal and contractual obligations, and maintain effective, scalable background screening programs.

 Recruiting for this role ends on Jul 31, 2026.

Job Summary
As the Director, Security Review, you will provide oversight of the processes, teams, and strategic direction associated with background investigation issues across the US Firms, while also supporting related requirements in international member firm offices. You will lead managers and teams across the US, US India, Mexico and Costa Rica, work closely with stakeholders including Talent, Office of General Counsel, Risk, IT, and other Firm leaders, and help ensure the program evolves in line with business needs, legal requirements, and changing market expectations.

We seek candidates with deep expertise in background screening operations, strong people leadership, sound judgment, and the ability to balance risk mitigation with practical business needs. The ideal candidate will bring strategic thinking, strong communication skills, and experience working across teams, cultures, and complex stakeholder environments.

Work you'll do

As a Firm Enterprise Solutions Director, Firm Risk Management on the Office of Security team, you will be responsible for:

• Leading the background investigation review program across the US Firms, including oversight of processes, controls, and issue management.
• Directing managers and teams across the US, US India, Mexico, and Costa Rica to support consistent execution of security review activities.
• Managing escalations and complex background investigation matters in coordination with Talent, Office of General Counsel, Risk, IT, and other Firm stakeholders.
• Driving program strategy, governance, and operational improvements to align with business needs, legal requirements, and market expectations.
• Monitoring program performance, identifying risks, and implementing actions to strengthen quality, consistency, and compliance across the function.

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others

The team

The Office of Security is dedicated to protecting our people, clients, and organization. As the Director, Security Review, you will provide oversight of the processes, teams, and strategic direction associated with background investigation issues across the US Firms, while also supporting related requirements in international member firm offices. You will lead managers and teams across the US, US India, Mexico and Costa Rica, work closely with stakeholders including Talent, Office of General Counsel, Risk, IT, and other Firm leaders, and help ensure the program evolves in line with business needs, legal requirements, and changing market expectations.

Qualifications

Required:

• Bachelor's degree
• 10+ years of experience in security, risk, investigations, compliance, human resources, legal operations, or program management
• 5+ years of experience leading teams, managers, or cross-functional programs
• Experience overseeing background investigations, adjudication, employee screening, or risk review programs
• Experience working with cross-functional stakeholders, including legal, risk, technology, and talent functions
• Ability to travel 5%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Master's degree
• Experience leading security review or background investigation programs across multiple geographies
• Experience developing governance, controls, and escalation protocols
• Experience using metrics, reporting, and trend analysis to manage operational performance
• Experience supporting programs with cross-border or international stakeholders
• Experience in a professional services organization

For individuals assigned and/or hired to work in Remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $137,400 to $282,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#EA_EXPHIRE

#LI-Remote