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Remote Case Worker Jobs in Rochester, NY (NOW HIRING)

Case Administrator I

Rochester, NY · On-site +1

$45.01K - $73.16K/yr

Summary Case Administrators are responsible for maintaining case data and court records. They often communicate with attorneys who practice in the Court and parties who represent themselves, helping ...

Workers Compensation Manager

Rochester, NY · On-site +1

$85K - $100K/yr

Candidates seeking remote or hybrid work arrangements must have the ability and willingness to ... Work with Kodak Medical's nurse case managers and third-party administrator claims adjusters to ...

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Remote Case Worker information

See Rochester, NY salary details

$29.1K

$46.8K

$69.1K

How much do remote case worker jobs pay per year?

As of May 30, 2026, the average yearly pay for remote case worker in Rochester, NY is $46,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $53,800.00 per year, depending on experience, location, and employer.

What is a Remote Case Worker job?

A Remote Case Worker is a professional who provides support, resources, and case management services to clients in need, all while working from a remote location. They often assist individuals with accessing social services, navigating challenges, and coordinating care plans. Communication is typically done via phone, email, or video conferencing. This role requires strong organizational skills, empathy, and familiarity with relevant policies and programs.

What are the key skills and qualifications needed to thrive in the Remote Case Worker position, and why are they important?

To thrive as a Remote Case Worker, you generally need a background in social work, counseling, or a related field, along with experience in case management. Familiarity with case management software, secure communication platforms, and sometimes certifications such as a social work license or relevant training in telehealth are often required. Excellent organizational skills, compassion, and the ability to communicate effectively across digital channels are important soft skills for success. These competencies ensure remote case workers can efficiently support clients, coordinate resources, and maintain high-quality care from a distance.

What are some common challenges faced by Remote Case Workers, and how can they be addressed?

Remote Case Workers often encounter challenges such as building rapport with clients virtually, maintaining clear and consistent communication, and ensuring client privacy across digital platforms. To address these, many professionals utilize video conferencing tools, set regular check-ins, and strictly adhere to secure data handling protocols. Time management and self-motivation are crucial for staying organized and responsive in a remote setting. By proactively managing these challenges, Remote Case Workers can provide effective and reliable support to their clients regardless of location.
What are the most commonly searched types of Case Worker jobs in Rochester, NY? The most popular types of Case Worker jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Case Worker jobs? Cities near Rochester, NY with the most Remote Case Worker job openings:
Licensed Clinical Social Worker (LCSW) - Remote

Licensed Clinical Social Worker (LCSW) - Remote

Talkspace

Canandaigua, NY • Remote

$78/hr

Part-time

Posted 24 days ago


Job description

Join Talkspace, a leading online platform for therapists and counselors to provide mental health care at their convenience, all from the comforts of home. This is a remote, part-time position for therapists and counselors independently licensed in New York.

The Benefits:

  • Choose Your Time Commitment - As a Talkspace therapist, there is no caseload requirement or non-compete clause so you can keep your current clientele. Use Talkspace to fill in openings in your schedule or build a full caseload on our platform - up to you!
  • No Overhead - Wave goodbye to insurance barriers, marketing budgets, and other expenses associated with private practice. Talkspace provides client referrals to you & handles insurance claim submission and billing so you can focus on practicing the craft you love.
  • Flexible Scheduling - Provide mental health care at your convenience, whether that’s during the day, evenings, or on the weekend. In fact, many clients are available and seek care on evenings and weekends! Set the schedule that works best for you & your clients.
  • Bonuses - Earn bonuses for engagement with new clients!
  • AI Assistance - Our HIPAA-compliant AI tools expedite session preparation by providing a summary of key details from previous sessions and accelerate session documentation by drafting progress notes after each completed session. Usage is encouraged but optional.
  • And More! - Manage cases, write client notes, and schedule appointments all on the Talkspace app. Earn free CE credits by attending our Learning Community sessions. You’ll also have access to resources like our Provider Help Center and our dedicated Provider Support Team.

Requirements:

All therapists & counselors who join Talkspace must possess and provide proof of:

  • Independent, state-board-approved clinical license (e.g., LPC, LMHC, LCSW, LMFT)
  • Individual professional malpractice liability insurance policy
  • Individual NPI & CAQH numbers
  • Current residence in the USA

Experience working with teens, couples, military members and their family OR clients struggling with women’s health issues is a bonus but not required!

Compensation:

You will be reimbursed $78 for 60-minute live sessions with New York clients; generally, compensation for sessions is determined by the state in which your client resides. Rates for shorter live sessions (30- and 45-minute) are prorated. Asynchronous messaging rates fluctuate depending on client plans and their state of residence. Finally, we offer bonuses based on engagement with new clients.

How does Talkspace work?

Talkspace is an online platform that matches mental health therapists / counselors with clients in their licensed state(s) through an easy-to-use and HIPAA-compliant app. Hold live sessions or exchange messages with your clients from almost anywhere, at any time!

Note: Due to demand, we currently place providers on a waitlist to join Talkspace if they ONLY have clinical licensure in the following states: TX, FL, NC, MI

Job Type: Full-Time, Part-Time, Contract, Remote


Talkspace logo

About Talkspace

Sourced by ZipRecruiter

Our mission at Talkspace is to make therapy affordable and accessible to everyone. To get there, we need exceptionally talented, bright, and driven people. Want to help over one million people feel better? Come join our team!

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2011