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Case Worker Aide Jobs in Rochester, NY (NOW HIRING)

HCR Home Care

RN Case Manager

Rochester, NY · On-site

$75K - $90K/yr

Oversee the care given by Home Health Aides to assigned patients by: * Supervising and evaluating ... The working conditions are classified as medium work: * Medium work - Exerting up to 50 pounds of ...

HCR Home Care

RN Case Manager- Livingston Co

Geneseo, NY · On-site

$75K - $95K/yr

Oversee the care given by Home Health Aides to assigned patients by: * Supervising and evaluating ... The working conditions are classified as medium work: * Medium work - Exerting up to 50 pounds of ...

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All JobsCase Worker Aide JobsCase Worker Aide Jobs in Rochester, NY

Case Worker Aide information

See Rochester, NY salary details

$11

$18

$26

How much do case worker aide jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for case worker aide in Rochester, NY is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is a case worker aide?

Case Worker Aides, also known as Social Work Assistants or Casework Assistants, support social workers and case managers in providing services to individuals and families in need. Their duties often include helping clients access resources, maintaining records, conducting home visits, and assisting in the coordination of services. They play a vital role in ensuring that clients receive timely and appropriate support, allowing licensed social workers to focus on more complex cases. Case Worker Aides typically work for social service agencies, government organizations, or non-profit groups, and their work has a direct impact on improving clients’ well-being.

What are the key skills and qualifications needed to thrive as a case worker aide, and why are they important?

To thrive as a Case Worker Aide, you need a background in social services, strong organizational skills, and usually a high school diploma or associate degree. Familiarity with case management software, data entry systems, and office productivity tools is typical for this role. Compassion, active listening, and effective communication are essential soft skills to support clients and coordinate with social workers. These competencies ensure efficient support for case workers, accurate documentation, and positive client outcomes.

What are some common challenges a case worker aide faces when supporting clients, and how can they be managed?

Case Worker Aides often encounter challenges such as managing a high caseload, addressing clients' complex needs, and navigating bureaucratic processes. Effective time management and prioritization are key to handling multiple responsibilities without becoming overwhelmed. Building strong communication skills and maintaining clear documentation help ensure smooth collaboration with case workers, clients, and external agencies. Regular supervision and team meetings also provide valuable support and guidance for overcoming obstacles.

What is the difference between Case Worker Aide vs Case Manager?

AspectCase Worker AideCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentSocial service agencies, healthcare facilities, community organizationsSocial service agencies, healthcare organizations, government programs
Employer & Industry UsageUsed in nonprofit, government, and healthcare sectors to support case managementLeads case planning, client advocacy, and service coordination in similar settings

While both roles support clients in social services, a Case Worker Aide primarily assists with administrative tasks and basic client support, whereas a Case Manager takes on more responsibility for planning, coordinating, and overseeing client services. The aide role often serves as a stepping stone to becoming a Case Manager with additional experience and education.

How hard is it to become a case worker aide?

Becoming a case worker aide typically requires a high school diploma or equivalent and strong communication and organizational skills. Some positions may prefer or require relevant experience or certifications in social work or related fields, but the entry barrier is generally moderate and accessible with proper training and education.

How to become a case worker aide?

To become a case worker aide, candidates typically need a high school diploma or equivalent and should have strong communication and organizational skills. Some positions may require prior experience in social services or related fields, and on-the-job training is often provided. Certification is not usually mandatory but can enhance job prospects.

What are the most commonly searched types of Case Worker jobs in Rochester, NY?

The most popular types of Case Worker jobs in Rochester, NY are:

What are popular job titles related to Case Worker Aide jobs in Rochester, NY?

For Case Worker Aide jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Case Worker Aide jobs in Rochester, NY look for?

The top searched job categories for Case Worker Aide jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Case Worker Aide jobs?

Cities near Rochester, NY with the most Case Worker Aide job openings:

Case Worker Aide jobs near you
Infographic showing various Case Worker Aide job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $39,579 per year, or $19 per hour.

FT Emergency Shelter Case Aide

Rochester, NY • On-site

Open Door Mission (Rochester)
See more jobs at Open Door Mission (Rochester)external

$18 - $19/hr

Full-time

Medical, Dental, Vision

Posted 6 days ago

Job description

Schedule: Tuesday-Saturday 8am-4pm
"As I love you, you must love one another." (John 13:34). Since 1952, Open Door Mission has existed to
restore hope and change lives of Rochester's men, women and children.
Does the idea of balancing professional best practices with Christ-centered compassion excite you? Are
you looking to provide more meaning in the life of someone who is experiencing homelessness,
addiction, or trauma while working for an employee-voted Rochester Top Workplace?
We believe the value we provide to our community is highlighted by the strength of our employees.
Since all our programs are residential, we can't compete with remote work scheduling. We demonstrate
the value in our employees through a generous 5-week time off policy, 100% contribution towards basic
dental and vision plans, 65-70% contribution towards several medical plans, and an employee assistance
program that provides 8 counseling sessions to each of our employees and their families.
Case Aides at our 24/7 Men's Emergency Shelter operates a 30 bed dorm. Employees of both teams lovingly provide support and encouragement to our adult guests while maintaining safety and security standards of the Emergency Shelter.
If you have or are interested in peer-to-peer employment opportunities, particularly in the areas of mental health and addiction, we invite you to apply! Likewise, if you are currently in the behavioral health field, and wish to expand your experience within the homeless sub-population we invite you to apply as well!
DUTIES & RESPONSIBILITIES:
Direct Service Responsibilities
  • Provide day-to-day supervision and support to shelter guests
  • Assist in the implementation and supervision of recreational activities, including but not limited to meals, chapel, smoke breaks, programming, bed count, and showering
  • Perform any duties necessary for effective and efficient operation of community residence
  • Complete tasks assigned by leadership that maintains cleanliness and safety standards
  • Under the direction of the Shelter Manager or a case manager, may provide linkage/referrals to community resources
  • Under the direction of Shelter manager or a case manager, may facilitate a group for mental health, social, spiritual, recreational, housing, and other basic needs
  • Observe all safety rules and regulations for self and others; utilizing appropriate de-escalation strategies, informing security of concerns as they arise, and/or notifying emergency personnel as needed

Administrative Responsibilities
  • Document shelter guest attendance at intake, monitor and document activity and behavior utilizing Mission Tracker
  • As needed, track and document financial assistance funds and/or funds that a client may receive from various income sources such as SSI, disability, employment etc. to assist Case Management in determining housing eligibility
  • Assist case management in application process for program eligible guests for housing, utilizing HMIS
  • As needed, collect, verify and secure all necessary documentation for residents and determine potential barriers that clients may face when attempting to obtain assistance and/or housing
  • Attend and actively participate in staff meetings and trainings as required by leadership and work as a member of the shelter team for each guest
  • Regularly practices adherence to Facility/Program/Open Door Mission standards, and ensures documentation/policy requirements are followed
  • Utilize Spero, HMIS, and email to record, report, and communicate client information
  • Maintain appropriate and timely communication with staff and management, especially regarding critical incidents

Must be willing to receive training and provide assistant with CPR, First Aid, and Narcan administration as needed.
Pay range starts at $18.00 per hour.

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