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Case Worker Aide Jobs in Rochester, NY (NOW HIRING)

RN Case Manager

Rochester, NY · On-site

$75K - $90K/yr

Oversee the care given by Home Health Aides to assigned patients by: * Supervising and evaluating ... The working conditions are classified as medium work: * Medium work - Exerting up to 50 pounds of ...

RN Case Manager

Rochester, NY · On-site

$75K - $90K/yr

... if the services of a home health aide will be required and the frequency of this service ... The working conditions are classified as medium work: * Medium work - Exerting up to 50 pounds of ...

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Case Worker Aide information

See Rochester, NY salary details

$11

$19

$27

How much do case worker aide jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for case worker aide in Rochester, NY is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.59 per hour, depending on experience, location, and employer.

What are some common challenges a case worker aide faces when supporting clients, and how can they be managed?

Case Worker Aides often encounter challenges such as managing a high caseload, addressing clients' complex needs, and navigating bureaucratic processes. Effective time management and prioritization are key to handling multiple responsibilities without becoming overwhelmed. Building strong communication skills and maintaining clear documentation help ensure smooth collaboration with case workers, clients, and external agencies. Regular supervision and team meetings also provide valuable support and guidance for overcoming obstacles.

How hard is it to become a case worker aide?

Becoming a case worker aide typically requires a high school diploma or equivalent and strong communication and organizational skills. Some positions may prefer or require relevant experience or certifications in social work or related fields, but the entry barrier is generally moderate and accessible with proper training and education.

What is a case worker aide?

Case Worker Aides, also known as Social Work Assistants or Casework Assistants, support social workers and case managers in providing services to individuals and families in need. Their duties often include helping clients access resources, maintaining records, conducting home visits, and assisting in the coordination of services. They play a vital role in ensuring that clients receive timely and appropriate support, allowing licensed social workers to focus on more complex cases. Case Worker Aides typically work for social service agencies, government organizations, or non-profit groups, and their work has a direct impact on improving clients’ well-being.

How to get a job as a case worker aide?

To become a case worker aide, candidates typically need a high school diploma or equivalent and relevant experience in social services or healthcare. Many employers prefer candidates with strong communication skills, basic knowledge of social work practices, and the ability to handle sensitive situations. Certification is not usually required but can enhance job prospects, and some positions may require background checks or additional training.

What are the key skills and qualifications needed to thrive as a case worker aide, and why are they important?

To thrive as a Case Worker Aide, you need a background in social services, strong organizational skills, and usually a high school diploma or associate degree. Familiarity with case management software, data entry systems, and office productivity tools is typical for this role. Compassion, active listening, and effective communication are essential soft skills to support clients and coordinate with social workers. These competencies ensure efficient support for case workers, accurate documentation, and positive client outcomes.

What is the difference between Case Worker Aide vs Case Manager?

AspectCase Worker AideCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentSocial service agencies, healthcare facilities, community organizationsSocial service agencies, healthcare organizations, government programs
Employer & Industry UsageUsed in nonprofit, government, and healthcare sectors to support case managementLeads case planning, client advocacy, and service coordination in similar settings

While both roles support clients in social services, a Case Worker Aide primarily assists with administrative tasks and basic client support, whereas a Case Manager takes on more responsibility for planning, coordinating, and overseeing client services. The aide role often serves as a stepping stone to becoming a Case Manager with additional experience and education.

What are the most commonly searched types of Case Worker jobs in Rochester, NY? The most popular types of Case Worker jobs in Rochester, NY are:
What are popular job titles related to Case Worker Aide jobs in Rochester, NY? For Case Worker Aide jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Case Worker Aide jobs in Rochester, NY look for? The top searched job categories for Case Worker Aide jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Case Worker Aide jobs? Cities near Rochester, NY with the most Case Worker Aide job openings:
Infographic showing various Case Worker Aide job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,579 per year, or $19 per hour.

RN Case Manager

HCR Home Care

Rochester, NY • On-site

$75K - $90K/yr

Full-time

Posted 24 days ago


HCR Home Care rating

6.2

Company rating: 6.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description


Role and Responsibilities

The RN Case Manager will administer skilled nursing care to patients requiring professional nursing service. Teach and supervise the family and other members of the nursing team. Perform these services in accordance with the physician’s orders.

Essential Functions

  • Provide and coordinate quality patient care, maintain a full caseload, maintain productivity goals with consideration of case mix, and accurate, timely documentation.
  • Responsible to manage each patient’s care as efficiently and cost-effectively as possible, to achieve positive patient outcomes regardless of payer.
  • Responsible for the overall plan of care and the outcome of that care, including care delivered by other nursing staff (LPN, HHA) who must be directed and supervised by the RN Case Manager.
  • Conduct admission and manage care of patient to the agency by:
    • Obtaining a medical history, particularly as it relates to the present condition, from the patient and/or family member(s).
    • Conducting a physical examination of the patient including vital signs, physical assessment, mental status, appetite and type of diet, assessment of ADL, and activity of daily living.
    • Evaluating the patient, family member(s), and home situation to determine what health teaching will be required.
    • Evaluating the patient’s environment to determine what assistance will be available from family members in caring for the patient.
    • Evaluating the patient’s condition and home situation to determine if the services of a home health aide will be required and the frequency of this service.
    • Interpreting nursing and other services of the agency to patients and families as a part of planning for care.
    • Meeting regulatory requirements and having a comprehensive understanding of various insurances.
    • Practicing accepted nursing standards with regards to infection control.
    • Develop and implement the nursing care plan.
  • Provide skilled nursing care as outlined in the nursing care plan to include the following:
    • Skilled nursing services, treatments and preventive procedures ordered by the physician.
    • Initiating preventive and rehabilitative nursing procedures as appropriate for the patient’s care and safety.
    • Observing signs and symptoms and reporting to the physician reactions to treatments, including drugs and changes in the patient’s physical or emotional condition.
    • Teaching, supervising, and counseling the patient and caregivers regarding the nursing care needs and other related problems of the patient at home.
  • Oversee the care given by Home Health Aides to assigned patients by:
    • Supervising and evaluating the care given by the Home Health Aide.
    • Applying documentation according to standards of nursing practice.
    • Utilizing computer skills for accurate documentation.
    • Document those services rendered to the patient, note changes in the patient’s condition and/or family and home situation, make revisions in the nursing care plan as needed, record supervisory visits conducted with the Home Health Aide, evaluate patient care and progress and close charts of discharged patients.
  • Other duties as assigned.

This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Education Requirements

  • Associate’s degree in Nursing required.
  • Bachelor’s degree in Nursing preferred.

Qualifications and Requirements

  • Current, valid RN license issued by NYS Department of Education required.
  • Minimum one year home care experience
  • Knowledge of State and Federal regulations, payer guidelines
  • Must possess the following skills:
    • Excellent communication and critical thinking skills.
    • Flexible and organized .
    • Ability and desire to serve as a role model.

Work Environment

The RN Case Manager is primarily in a non-office setting and may be exposed to outdoor conditions.


The working conditions are classified as medium work:

  • Medium work - Exerting up to 50 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Medium work involves sitting and standing.

Physical Requirements

The following is a description of the physical requirements on a daily basis for the RN Case Manager. While performing the duties of the job the employee is regularly expected to:

  • Stand
  • Sit
  • Hear
  • Walk
  • Talk
  • Stoop or kneel
  • Repetitive motion

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

EOE/AA Minority / Female / Disability / Veteran



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