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Entry Level Behavioral Health Case Manager Jobs in Rochester, NY

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Entry Level Behavioral Health Case Manager information

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$37

How much do entry level behavioral health case manager jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for entry level behavioral health case manager in Rochester, NY is $24.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $30.58 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Behavioral Health Case Manager vs Entry Level Mental Health Case Manager?

AspectEntry Level Behavioral Health Case ManagerEntry Level Mental Health Case Manager
CredentialsHigh school diploma or equivalent; certification may be preferredHigh school diploma or equivalent; certification may be preferred
Work EnvironmentHospitals, clinics, community agenciesCommunity mental health centers, outpatient clinics
Employer & Industry UsageHealthcare providers, social service agenciesNonprofits, mental health organizations
Common Search & ComparisonOften compared for entry-level roles in behavioral healthSimilar roles focusing on mental health support

Both roles involve supporting clients with mental health needs, coordinating care, and providing resources. The main difference lies in terminology and specific employer usage, but they often overlap in duties and required qualifications at the entry level.

What are the key skills and qualifications needed to thrive as an Entry Level Behavioral Health Case Manager, and why are they important?

To thrive as an Entry Level Behavioral Health Case Manager, you typically need a bachelor's degree in social work, psychology, or a related field, along with foundational knowledge of mental health conditions and case management principles. Familiarity with electronic case management systems, documentation tools, and sometimes basic certifications like CPR or Mental Health First Aid are often required. Strong interpersonal skills, active listening, and organizational abilities help build trust with clients and coordinate effective care. These competencies are crucial for ensuring clients receive appropriate support, resources, and advocacy within the behavioral health system.

What does an Entry Level Behavioral Health Case Manager do?

An Entry Level Behavioral Health Case Manager helps coordinate care and support services for individuals experiencing mental health or substance use challenges. They work with clients to assess needs, develop treatment plans, and connect them with resources such as counseling, housing, or medical care. These professionals often collaborate with therapists, doctors, and social workers to ensure clients receive comprehensive care. Their goal is to support clients in achieving better mental health and improved quality of life.

What are some typical challenges faced by entry level behavioral health case managers, and how can they prepare for them?

Entry level behavioral health case managers often encounter challenges such as managing high caseloads, navigating complex client needs, and coordinating care among multiple service providers. Building strong organizational and communication skills is essential for staying on top of documentation and ensuring clients receive timely support. New case managers can prepare by seeking mentorship, participating in relevant training, and staying updated on local resources and best practices to effectively advocate for their clients.
What are popular job titles related to Entry Level Behavioral Health Case Manager jobs in Rochester, NY? For Entry Level Behavioral Health Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level Behavioral Health Case Manager jobs in Rochester, NY look for? The top searched job categories for Entry Level Behavioral Health Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Behavioral Health Case Manager jobs? Cities near Rochester, NY with the most Entry Level Behavioral Health Case Manager job openings:
Infographic showing various Entry Level Behavioral Health Case Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $51,774 per year, or $24.9 per hour.
Behavioral Health Therapist

$68K/yr

Other

Posted 22 days ago


Job description

Description

Oak Orchard Health is a Federally Qualified Health Center (FQHC) with 11 locations that provide integrated, whole person healthcare services to children, adolescents, adults, and families in our communities. 

Essential Duties and Responsibilities:

  • Provide comprehensive, evidenced based, behavioral health treatment services for patients.
  • Provide biopsychosocial assessments, treatment planning, and clinical progress note documentation to support the therapeutic process.
  • Develop an individualized treatment plan in collaboration with the client (and parent/guardian for pediatric patients) based on needs identified in the assessment.
  • Maintain and complete clinical documentation for all clients in a timely manner.
  • Collaborate with providers across an interdisciplinary team to provide integrated, well rounded care to patients.
  • Engage in clinical supervision, team meetings, and clinical case review as needed and required.
  • Provide crisis intervention services for clients in acute distress and collaborate with medical providers for warm handoffs. 
  • Establish strong relationships and communicate effectively with clients, family members, and staff.
  • Comply with all administrative and clinical policies and procedures.
  • Demonstrate, promote, and practice cultural competency towards clients and staff.
  • Participate in after hours on call system rotation as needed and required. 
  • Participate in weekly group consultation with an experienced psychiatrist from URMC to support professional growth and development. 
  • Participate in monthly individual supervision with a licensed Clinical Psychologist to support professional growth and development.
  • Collaborate with the Behavioral Health Care Managers for ongoing case management and resource support and linkage to care for patients. 


Requirements

Skills/Qualifications

  • Excellent verbal and written communication skills.
  • Excellent organization skills and attention to detail.
  • Strengths based and Trauma Informed approach to working with patients. 
  • Strong problem solving and critical thinking skills.
  • Experience working with a vast diversity of mental health and substance use disorder issues.
  • Bilingual applicants are welcome to apply!


Education/Experience: 

  • Master Degree in Social Work or Mental Health Counseling from an accredited university or other institution of higher learning.
  • Licensed Mental Health Counselor (LMHC), Licensed Master Social Work (LMSW), Licensed Clinical Social Worker (LCSW), or Licensed Psychologist required.
  • Familiarity and comfort working with issues related to mental health diagnosis, substance use disorders, and trauma.