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Psych Case Manager Jobs in Rochester, NY (NOW HIRING)

Genesee County

Case Manager II

Batavia, NY · On-site

$26.49/hr

A Case Manager II (Community Mental Health) is a more advanced level of case management where the ... psychological testing, functional assessments, rehabilitative and social needs; * Integrates a ...

Trioptus

RN PSYCH

Rochester, NY · On-site

$1.7K - $2.4K/wk

Conduct intake assessments through patient and family interviews to gather case history * Plan and ... Monitor vital signs, assess pain, and ensure appropriate pain management * Document patient care ...

Avani Healthcare Staffing

RN Psych ER

Rochester, NY

$58.53/hr

Role: RN Psych ER Location: Rochester, NY Schedule: Night Shifts ,12-hour Shift, 3 days per week (36 hrs/week), Holidays/On- Call/Callback/Charge per unit needs Contract Length: 13 Weeks Pay ...

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How much do psych case manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for psych case manager in Rochester, NY is $24.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $30.58 per hour, depending on experience, location, and employer.

What challenges do psych case managers face when coordinating care for clients with complex mental health needs?

Psych Case Managers often encounter challenges such as navigating fragmented healthcare systems, managing high caseloads, and addressing barriers to client engagement like transportation or housing instability. Collaboration with multidisciplinary teams—including psychiatrists, therapists, and social workers—is essential to ensure holistic care, but coordinating these efforts can sometimes be time-consuming. Staying organized, maintaining clear communication, and advocating for client needs are crucial skills that help overcome these obstacles and ensure clients receive comprehensive support.

What is the difference between Psych Case Manager vs Mental Health Counselor?

AspectPsych Case ManagerMental Health Counselor
CredentialsTypically requires a bachelor's or master's degree in social work, psychology, or related field; licensure may be requiredUsually requires a master's degree in counseling, psychology, or social work; state licensure often necessary
Work EnvironmentHospitals, clinics, community agencies, outpatient facilitiesPrivate practices, clinics, hospitals, community agencies
Job FocusCoordinate care, connect clients with services, monitor progressProvide therapy, assess mental health, develop treatment plans

While both roles support mental health, Psych Case Managers focus on coordinating services and managing client care, whereas Mental Health Counselors primarily provide therapy and mental health assessments. Both require relevant degrees and licensure, but their daily tasks and work settings differ.

What is a psych case manager?

Psych Case Managers are professionals who coordinate mental health services for individuals with psychological or behavioral health needs. They assess clients’ needs, develop care plans, connect clients to appropriate resources, and monitor progress to ensure effective treatment. Psych Case Managers often work in hospitals, mental health clinics, or community organizations. Their goal is to help clients achieve stability and improve their quality of life by navigating the mental health care system.

What skills and qualifications are needed to be a psych case manager?

To thrive as a Psych Case Manager, you typically need a background in psychology, social work, or a related field, along with relevant licensure or certification. Familiarity with case management software, electronic health records, and mental health assessment tools is often required. Exceptional interpersonal skills, cultural sensitivity, and strong organizational abilities help build trust and coordinate care effectively. These skills and qualities are crucial for ensuring clients receive comprehensive, individualized support and for facilitating successful outcomes in complex mental health settings.

What type of psych case manager makes the most money?

Psych case managers with advanced certifications, such as Certified Case Manager (CCM) or specialized training in mental health, tend to earn higher salaries. Those working in inpatient settings, with extensive experience, or in supervisory roles also typically earn more than entry-level case managers. Salary can vary based on location, employer, and level of responsibility.
What are popular job titles related to Psych Case Manager jobs in Rochester, NY? For Psych Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Psych Case Manager jobs in Rochester, NY look for? The top searched job categories for Psych Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Psych Case Manager jobs? Cities near Rochester, NY with the most Psych Case Manager job openings:
Psych Case Manager jobs near you

Case Manager II

Genesee County

Batavia, NY • On-site

$26.49/hr

Full-time

Re-posted 9 days ago

Genesee County (Michigan) rating

7.0

Company rating: 7.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

664th of 844 rated public administrative organizations

Job description

DISTINGUISHING FEATURES OF THE CLASS:  A Case Manager II (Community Mental Health) is a more advanced level of case management where the incumbent performs case management activities for the more difficult cases of seriously mentally ill clients.  This class differs from that of Case Manager I (Community Mental Health) in that the incumbent works with a caseload of 30-35 difficult clients, under the direct supervision of a qualified mental health professional.  Does related work, as required.
 
TYPICAL WORK ACTIVITIES:
  • Identifies clients in need of case management services by completing initial intake and assessment forms with clients applying for mental health services, by visiting with clients in State Hospitals, community hospitals, community residences and local emergency services;
  • Coordinates the complete assessment of clients on their caseloads by arranging for clinical evaluations, psychiatric consultations, psychological testing, functional assessments, rehabilitative and social needs;
  • Integrates a written service plan for each client and plans for its implementation;
  • Monitors and follows-up the implementation of the written service plan by linking clients with necessary providers, assisting in gaining access to needed medical, psychiatric, social, educational, and other services, maintaining contact through the course of treatment;
  • Assures medication regimen compliance through teaching and interpreting to clients the importance of prescribed medications, monitoring usage and refilling prescriptions, and being aware of and alert to side-effects;
  • Assists clients in learning to use fiscal resources through budget planning, monitoring and instruction in spending, and assisting with applications to entitlements;
  • Prevents and/or resolves developing crises to avoid unnecessary use of emergency rooms and re-hospitalizations;
  • Assures the maintenance of case management records with appropriate reviews and updating of service plans;
  • May be required to serve on the “On Call” team.
 
The above examples of duties are intended only as illustrations of the various types of work performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
 
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND/OR PERSONAL CHARACTERISTICS:  
  • Good knowledge of case management techniques; good knowledge of the problems of the chronically mentally ill; good knowledge of human behavior; good knowledge of community resources and how to access them; ability to relate well with people; ability to deal confidently with other service providers; tact and courtesy; integrity; good judgment.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms.  The employee is required to walk, talk and hear.
  • The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus and make visual observations of clients.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually quiet.
 
MINIMUM QUALIFICATIONS: 
  • Possession of a Master’s degree from a regionally accredited or NYS registered college or university in Psychology, Sociology, Social Science, or Human Service or related field;
  • Possession of a Bachelor’s degree from a regionally accredited or New York State registered four-year college, including 18 credit hours in psychology, sociology, social science, or human services related courses, and one year of F.T. paid experience in a Mental Health setting, or other human service field, working directly with mentally ill individuals;
  • Possession of an Associate’s degree from a regionally accredited or New York State registered two-year college with a degree in Human Services or related field AND three (3) years of full-time, paid experience in a mental health setting, or other human services field, working directly with mentally ill individuals.
 
NOTE: Part-time, paid experience as defined above will be considered on a prorated basis.
 
NOTE:  Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.  If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency.  A list of acceptable companies who provide this service can be found on the internet at
http://www.cs.ny.gov/jobseeker/degrees.cfm.  You must pay the required evaluation fee.
 
SPECIAL REQUIREMENT FOR ACCEPTANCE OF APPLICATION AND CONTINUED

EMPLOYMENT: Possession of a valid NYS Drivers license.
 
All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability or marital status.
 
Non-Competitive

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