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Social Work Case Manager Jobs in Rochester, NY (NOW HIRING)

Mary Cariola Center

SOCIAL WORK SUPERVISOR

Rochester, NY · On-site

$65K - $75K/yr

Provide advocacy and case management for families to ensure availability and use of agency or other community services as needed * Provide social work services for an assigned caseload of students

St. John's Senior Servi

Social Work Manager

Rochester, NY · On-site

$60K - $75K/yr

The Social Work Manager will support the development of Social Work team in our home through the leadership of the department. They will also be responsible for creating and sustaining social work ...

UR Medicine Home Care

Medical Social Work

Webster, NY · On-site

Master's Degree in Social Work required, license preferred. * Experience: * Minimum of one year ... Demonstrates responsiveness working in collaboration with Case Manager and interdisciplinary team ...

UR Medicine Home Care Inc.

Medical Social Work

Webster, NY · On-site

$18.33 - $38.90/hr

Master's Degree in Social Work required, license preferred. * Experience: * Minimum of one year ... Demonstrates responsiveness working in collaboration with Case Manager and interdisciplinary team ...

Varsity Tutors

Social Work Tutor

Rochester, NY · Remote

$40/hr

Skilled at breaking down case conceptualization, intervention planning, and policy analysis for social work practice. Guides students through conducting biopsychosocial assessments, developing ...

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Social Work Case Manager information

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How much do social work case manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for social work case manager in Rochester, NY is $24.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $27.02 per hour, depending on experience, location, and employer.

What Is a Social Work Case Manager?

A social work case manager works with clients to assess their needs, facilitate treatment or access to programs and services, and oversee the progress of each case. Your responsibilities and duties in this career include making assessments and creating a care plan, but you also coordinate between different members of the assistance team to make sure each client is getting the necessary support and has access to the resources that they need. A social work case manager may work with families or individuals.

What are the key skills and qualifications needed to thrive as a Social Work Case Manager, and why are they important?

To thrive as a Social Work Case Manager, you need a bachelor's or master's degree in social work, knowledge of case management practices, and licensure as required by your state. Familiarity with case management software, electronic health records (EHRs), and documentation systems is typically necessary. Strong interpersonal skills, cultural competence, and effective communication set exceptional case managers apart. These skills and qualifications are crucial for advocating effectively, coordinating resources, and supporting diverse client needs in complex social service environments.

What are some common challenges Social Work Case Managers face when coordinating care for clients?

Social Work Case Managers often encounter challenges such as balancing large caseloads, navigating complex social service systems, and addressing barriers that clients face—including housing instability, limited access to healthcare, and financial constraints. They must also maintain strong communication with multidisciplinary teams while advocating for clients' needs and confidentiality. Successfully managing these aspects requires excellent organizational skills, resilience, and the ability to build trusting relationships with both clients and community partners.

What are Social Work Case Managers?

Social Work Case Managers are professionals who help individuals and families navigate complex social, emotional, and financial challenges. They assess clients’ needs, develop care plans, connect them to resources and services, and monitor their progress. Social Work Case Managers often work in settings such as hospitals, mental health clinics, schools, and social service agencies. Their goal is to empower clients to achieve improved well-being and self-sufficiency. They also advocate for clients’ rights and provide emotional support throughout the process.
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Social Work Case Manager jobs near you
Infographic showing various Social Work Case Manager job openings in Rochester, NY as of May 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $51,821 per year, or $24.9 per hour.
SOCIAL WORK SUPERVISOR

SOCIAL WORK SUPERVISOR

Mary Cariola Children's Center

Rochester, NY

$65K - $75K/yr

Full-time

Posted 7 days ago

Mary Cariola Center rating

5.7

Company rating: 5.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

54th of 72 rated education support services

Job description

Salary Range: $65,000-$75,000 per year

Pay within this range is based on experience and education

DEI Values Statement:

Mary Cariola Center recognized that a high performing organization is one that cultivates a culture where everyone feels like they belong. Through continued dialogue, education, a policy development, we are committed to integrating Diversity, Equity, Access and Inclusion into all aspects of our work. As an agency found on principles of inclusion, Mary Cariola Center fosters an environment where all are welcome, and our differences are respected and valued.

Duties and Responsibilities

  • Support the Social Work Manager in leading the Social Work Department
  • Provide consultation to teachers and other agency staff as a liaison with families
  • Provide advocacy and case management for families to ensure availability and use of agency or other community services as needed
  • Provide social work services for an assigned caseload of students
  • Act as an advocate, liaison, and consultant on related issues for students and families
  • Coordinate and play an integral role in the transition process for students entering and exiting the school program
  • Participate in Social Work coverage as assigned
  • Assist in the management of emergency situations related to students, families, and the agency
  • Assist with the referral and intake process for students referred to the Mary Cariola pre-school and school age programs
  • May be required to transport students and/or families when deemed necessary
  • Support the coordination and delivery of social work services through communication and collaboration with school staff and administration, parents, students, and community resources
  • Provide direct supervision, performance management, evaluation, and support to social workers
  • Fully participate in the development and implementation of the Mary Cariola School Program
  • Available for various discipline related meetings and in-service sessions as deemed necessary
  • Fully engage in educational, behavioral and clinical services to ensure that all students are receiving an appropriate and complete educational program
  • Understand the psychological and medical characteristics of the population served by the agency
  • Participate in Agency functions as requested
  • Participate in ongoing professional development to maintain NYS licensure and stay current in the field of Social Work
  • Serve as a member of school and Agency committees as assigned
  • Maintain appropriate, current and accurate social work files, central files and other reports as necessary for case management services for assigned caseload
  • Maintain overall records, statistics and demographic information that may be necessary for program and statistical accountability
  • Provide supervision and didactic services for area college students interested in pursuing a social work career
  • Develop and pursue individual professional growth opportunities which may include: in-service workshops, college courses, conferences, and collegial learning
  • Coordinate with the University of Rochester Medical Center’s mobile dentistry clinic (SmileMobile) by scheduling Cariola students for onsite mobile dentistry services
  • Maintain consent and dental intake forms and act as a liaison between the school and dental team
  • Stay informed of student population issues and concerns
  • Ensure consistency and continuity of care
  • All other duties as assigned

Minimum Qualifications

  • Master’s degree in Social Work
  • LMSW certification or working towards
  • Valid NYS Driver’s License
  • Ability to read, write, speak and understand English including interpreting documents such as safety rules and policy and procedure manuals

EEO Statement:

We are an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, domestic violence victim status, veteran or disability status.

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