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Psych Case Manager Jobs in Rochester, NY (NOW HIRING)

Liberty Resources

Care Manager

Rochester, NY · On-site

$23.12/hr

... psychology, social work, sociology, or related field or be a New York State Licensed Practical Nurse (LPN). Past case management work experience will be considered in lieu of Bachelor's degree.

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Psych Case Manager information

See Rochester, NY salary details

$14

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$37

How much do psych case manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for psych case manager in Rochester, NY is $24.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $30.58 per hour, depending on experience, location, and employer.

What challenges do psych case managers face when coordinating care for clients with complex mental health needs?

Psych Case Managers often encounter challenges such as navigating fragmented healthcare systems, managing high caseloads, and addressing barriers to client engagement like transportation or housing instability. Collaboration with multidisciplinary teams—including psychiatrists, therapists, and social workers—is essential to ensure holistic care, but coordinating these efforts can sometimes be time-consuming. Staying organized, maintaining clear communication, and advocating for client needs are crucial skills that help overcome these obstacles and ensure clients receive comprehensive support.

What is the difference between Psych Case Manager vs Mental Health Counselor?

AspectPsych Case ManagerMental Health Counselor
CredentialsTypically requires a bachelor's or master's degree in social work, psychology, or related field; licensure may be requiredUsually requires a master's degree in counseling, psychology, or social work; state licensure often necessary
Work EnvironmentHospitals, clinics, community agencies, outpatient facilitiesPrivate practices, clinics, hospitals, community agencies
Job FocusCoordinate care, connect clients with services, monitor progressProvide therapy, assess mental health, develop treatment plans

While both roles support mental health, Psych Case Managers focus on coordinating services and managing client care, whereas Mental Health Counselors primarily provide therapy and mental health assessments. Both require relevant degrees and licensure, but their daily tasks and work settings differ.

What is a psych case manager?

Psych Case Managers are professionals who coordinate mental health services for individuals with psychological or behavioral health needs. They assess clients’ needs, develop care plans, connect clients to appropriate resources, and monitor progress to ensure effective treatment. Psych Case Managers often work in hospitals, mental health clinics, or community organizations. Their goal is to help clients achieve stability and improve their quality of life by navigating the mental health care system.

What skills and qualifications are needed to be a psych case manager?

To thrive as a Psych Case Manager, you typically need a background in psychology, social work, or a related field, along with relevant licensure or certification. Familiarity with case management software, electronic health records, and mental health assessment tools is often required. Exceptional interpersonal skills, cultural sensitivity, and strong organizational abilities help build trust and coordinate care effectively. These skills and qualities are crucial for ensuring clients receive comprehensive, individualized support and for facilitating successful outcomes in complex mental health settings.

What type of psych case manager makes the most money?

Psych case managers with advanced certifications, such as Certified Case Manager (CCM) or specialized training in mental health, tend to earn higher salaries. Those working in inpatient settings, with extensive experience, or in supervisory roles also typically earn more than entry-level case managers. Salary can vary based on location, employer, and level of responsibility.
What are popular job titles related to Psych Case Manager jobs in Rochester, NY? For Psych Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Psych Case Manager jobs in Rochester, NY look for? The top searched job categories for Psych Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Psych Case Manager jobs? Cities near Rochester, NY with the most Psych Case Manager job openings:
Psych Case Manager jobs near you

TBI/NHTD Service Coordinator

Happiness House and CP Rochester

Canandaigua, NY • On-site, Remote

$3.3K - $84K/yr

Full-time

Posted 12 days ago

Job description

Job Title: TBI/NHTD Service Coordinator

Location: Remote/Community with drop in office space available as needed

Salary: $3,360-$84,000 per year (dependent on caseload size) - $280/month per completed billable case, $500 bonus for each successful new waiver intake. Minimum wage for indirect time which includes training & staff meetings.

Employment: Itinerant position ? Opportunity to build a caseload of up to 25 cases. Monday through Friday during business hours. Evening work may be required as job duties demand.

Required Education and Experience:

Persons employed as Service Coordinators must meet all the requirements in one of the following 2 scenarios:

Scenario 1:

  1. Bachelor?s degree must have three (3) years of experience providing case management/service coordination, information, linkages, and referrals regarding community-based services for individuals with disabilities and/or Traumatic Brain Injury.

OR

  1. Associate?s degree must have five (5) years? experience providing case management/service coordination, information, linkages, and referrals regarding community-based services for individuals with disabilities and/or Traumatic Brain Injury.

OR

Scenario 2:

Be one of the following and must also have at a minimum one (1) year of experience providing case management/service coordination and information, linkages, and referrals regarding community-based services for individuals with disabilities and/or Traumatic Brain Injury:

  1. Licensed Master Social Worker (Licensed by the New York State Education Department); or
  2. Licensed Clinical Social Worker (Licensed by the New York State Education Department); or
  3. Individual with a Doctorate or Master of Social Work; or
  4. Individual with a Doctorate or Master of Psychology; or
  5. Licensed Physical Therapist (Licensed by the New York State Education Department); or
  6. Registered Professional Nurse (Licensed by the New York State Education Department); or
  7. Certified Teacher of Students with Disabilities (Certified by the New York State Education Department); or
  8. Certified Rehabilitation Counselor (Certified by the Commission of Rehabilitation Counselor Certification); or
  9. Licensed Speech Pathologist (Licensed by the New York State Education Department); or
  10. Licensed Occupational Therapist (Licensed by the New York State Education Department).

Additional Eligibility Qualifications

    1. Knowledge of community resources, social service agencies and means of accessing services.
    2. Valid NYS driver?s license.

Essential Functions:

  1. Imparts agency philosophy of ?Equal Opportunity, Independence and Realization of Individual Potential? to children, families, program staff and community resources.
  2. Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
  3. Identifies the needs of disabled individuals and their families.
  4. Provides information, referral and advocacy services to individuals of all ages with disabilities and their families.
  5. Works with families/individuals to develop appropriate plans for the delivery of services.
  6. Coordinates implementation of the services by assuring appropriate communication and cooperation is maintained by all supports and providers of services outlined in the plan.
  7. Establishes and maintains a cooperative working relationship with area human service agencies, local school districts and individuals, as pertinent.
  8. Arranges for clinical assessments to determine the person?s functional status, service needs and recommendations for interventions.
  9. Assumes a lead role and coordinates all activities for people on caseload.
  10. Assists the individual and/or family to gain a variety of skills including self-advocacy, problem solving and skills to increase their independence.
  11. Assures needed assessments and documentations are performed, as required by DOH/TBI regulations.
  12. Participates in staffing, case conferences and other client-related meetings upon request.
  13. Participates in workshops, conferences and in-service training to enhance job skills and personal growth and development.
  14. Coordinates and develops components of the individualized service plan.
  15. Coordinates services specified in the individualized service plan.
  16. Reviews ISP?s, RSP?s and documents the outcomes consistent with applicable regulations.
  17. Maintains familiarity with applicable regulations and executes timely compliance.
  18. Maintains, at a minimum, face-to-face contact requirement with the recipient and, if appropriate, his/her family or advocate, per applicable regulation.
  19. Assumes duties and responsibilities necessary to ensure the efficient operation of the waiver program.
  20. Adheres to agency?s policies and procedures as well as department guidelines.
  21. Performs other duties at the discretion of the Program Director or his/her designee.
  22. Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development.
  23. Adheres to agency?s policies and procedures as well as department guidelines.

Supervisory Responsibility: None

Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 30 pounds.

Travel: Travel is primarily local during the business day but employee will be expected to work at any of our partner agencies. Some out-of-the-area and overnight travel may be expected.

EEO Statement: The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender orientation/identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

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