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Nonprofit Case Manager Jobs in Rochester, NY (NOW HIRING)

EAST HOUSE CORPORATION

Counselor

Rochester, NY · On-site

$17.25 - $22.85/hr

Position Summary East House is a dedicated non-profit organization committed to supporting ... Manages a small case load and completes the required OASAS documentation * Maintains familiarity ...

MJHS

Nurse Practitioner

Rochester, NY

$140K - $150K/yr

MJHS is a large not-for-profit health system in the Greater New York area. Our range of health ... C. is a group of Nurse Practitioners, Physician Assistants, RN Case Managers and LPNs who provide ...

EAST HOUSE CORPORATION

Crisis Care Manager

Rochester, NY · On-site

$21 - $21.50/hr

East House is a dedicated non-profit organization committed to supporting individuals on their ... Key responsibilities include delivering comprehensive case management services and coordinating ...

EAST HOUSE CORPORATION

Crisis Care Manager

Rochester, NY

$21 - $21.50/hr

Description East House is a dedicated non-profit organization committed to supporting individuals ... Key responsibilities include delivering comprehensive case management services and coordinating ...

East House

Crisis Care Manager

Rochester, NY · On-site

$21 - $21.50/hr

Job Type Full-time Description East House is a dedicated non-profit organization committed to ... Key responsibilities include delivering comprehensive case management services and coordinating ...

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Nonprofit Case Manager information

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How much do nonprofit case manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for nonprofit case manager in Rochester, NY is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.42 per hour, depending on experience, location, and employer.

What does a nonprofit case manager do?

A Nonprofit Case Manager is responsible for assessing clients' needs, developing service plans, and connecting individuals or families to resources and support services offered by the nonprofit organization. They often work with vulnerable populations, such as people experiencing homelessness, domestic violence survivors, or those in need of social services. Case managers coordinate care, advocate for clients, monitor progress, and ensure that clients receive appropriate assistance to achieve their goals.

What are the key skills and qualifications needed to thrive as a nonprofit case manager?

To thrive as a Nonprofit Case Manager, you need a background in social work or a related field, strong organizational skills, and experience with case management practices. Familiarity with case management software, client tracking systems, and sometimes relevant certifications such as a Certified Case Manager (CCM) credential are often required. Outstanding interpersonal communication, cultural competence, and problem-solving abilities help build trust and effectively advocate for clients. These skills and qualifications are essential for managing diverse caseloads and connecting clients to critical resources in a compassionate, effective manner.

What are some common challenges faced by nonprofit case managers, and how can they be addressed?

Nonprofit Case Managers often work with clients facing complex and urgent needs, which can lead to high caseloads and emotional stress. Balancing administrative paperwork with direct client support, while ensuring each individual receives adequate attention, is a frequent challenge. Building strong time-management skills, seeking regular supervision, and participating in peer support groups can help manage these pressures. Additionally, effective communication with colleagues and community partners is essential for coordinating resources and preventing burnout.

What is the difference between Nonprofit Case Manager vs Social Worker?

AspectNonprofit Case ManagerSocial Worker
Required CredentialsRelevant bachelor’s degree, certifications varyBachelor’s or master’s degree in social work, licensure often required
Work EnvironmentNonprofit organizations, community programsHospitals, clinics, government agencies, nonprofits
Employer & Industry UsagePrimarily nonprofit sector, social services

Nonprofit Case Managers and Social Workers both serve community needs, but Social Workers typically have more advanced credentials and licensure, often working in clinical settings. Nonprofit Case Managers focus on coordinating services within nonprofit organizations, often with less formal licensing. Understanding these differences helps job seekers identify roles aligned with their qualifications and career goals.

What are popular job titles related to Nonprofit Case Manager jobs in Rochester, NY?

For Nonprofit Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Nonprofit Case Manager jobs in Rochester, NY look for?

The top searched job categories for Nonprofit Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Nonprofit Case Manager jobs?

Cities near Rochester, NY with the most Nonprofit Case Manager job openings:

Nonprofit Case Manager jobs near you
Infographic showing various Nonprofit Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 70% In-person, 20% Hybrid, and 10% Remote job distribution, with an average salary of $47,107 per year, or $22.6 per hour.

Targeted Case Manager/Psychosocial Rehabilitation Specialist

Targeted Case Manager-Buffalo-NY-284295 - WNY Jobs

Rochester, NY • On-site

$21.94/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Endeavor Health Services is currently seeking a compassionate and dedicated, full-time Targeted Case Manager/Psychosocial Rehabilitation (TCM/PSR) Specialist to join our dynamic, growing team. In this vital role, you will have the opportunity to make a significant impact on the lives of individuals with mental health challenges by providing comprehensive case management and psychosocial support. Your expertise will help our clients navigate their paths to recovery, fostering hope and promoting independence through personalized care plans and therapeutic interventions. Join us in our commitment to empower and advocate for those in need of a guiding light towards a brighter, more stable future.

This position will be based out of our clinic located at 150 Mt Hope Ave, Rochester.  This location serves forensically connected clients from a variety of referral sources including US Probation, the Bureau of Prisons, NYS Parole, County Probations, the Courts, etc. Candidates must have an interest in working with a diverse population of adults with mental health and/or substance abuse issues including the forensics population.

Responsibilities

The TCM/PSR Specialist:

  • Provides support for the wellness and recovery of clients with complex or chronicle behavioral health issues through targeted interventions
  • Provides referrals and linkage to community services 
  • Assist clients in overcoming behavioral health issues interfering in the client’s ability to function independently in the community
  • Provides advocacy for family support and required services, through management and monitoring processes
  • Requires the ability to work with child, adolescent, and adult clients

Qualifications

  • Bachelor’s degree in a Human Services field required, Master’s preferred
  • Displayed experience in a similar position
  • Electronic health records software experience (Cerner) preferred
  • Excellent communication skills required

Endeavor Health Services is a private, not-for-profit corporation dedicated to the development of accessible and effective services, driven towards improving the emotional wellness and behavioral health of residents of Western New York, Rochester, and the surrounding communities.

We offer competitive salaries and an array of employee benefits, including:

  • Medical
  • Dental
  • Company Paid Vision and Life Insurance
  • Company Paid Long Term Disability
  • Supplemental Life and AD&D
  • Supplemental Short Term Disability 
  • 401 (K) retirement savings plan with company contribution
  • 10 paid holiday
  • Generous paid vacation
  • Paid sick time
  • Employee Assistance Program

Salary range - $21.94- $27.42/hour depending on education/experience. 

Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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