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Remote Behavioral Health Case Management Jobs in Rochester, NY

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Remote Behavioral Health Case Management information

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How much do remote behavioral health case management jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote behavioral health case management in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is remote behavioral health case management?

Remote behavioral health case management involves coordinating mental health and substance use services for clients, but all interactions and management are conducted virtually, often via phone or video calls. Case managers assess clients’ needs, develop care plans, connect them with appropriate resources, and monitor progress, all while working from a remote location. This role is crucial in ensuring clients receive timely and effective support, especially for those who may face barriers to in-person care. Remote case managers must be skilled in communication, organization, and using digital health platforms to deliver quality care.

What are the key skills and qualifications needed to thrive as a remote behavioral health case manager?

To thrive as a Remote Behavioral Health Case Manager, you need a background in behavioral health or social work, often supported by a relevant degree and licensure such as LCSW, LPC, or RN. Familiarity with case management software, telehealth platforms, and electronic health records (EHRs) is typically required. Strong communication, empathy, and organizational skills are essential for building rapport with clients and coordinating care remotely. These skills and qualifications are crucial for delivering effective support, ensuring continuity of care, and achieving positive outcomes for clients in a virtual environment.

What are some common challenges faced by remote behavioral health case managers, and how can they be addressed?

Remote behavioral health case managers often face challenges such as building rapport with clients virtually, ensuring effective communication with care teams, and maintaining client engagement. To address these, it's important to utilize secure and user-friendly telehealth platforms, establish regular check-ins, and leverage digital tools for collaboration and documentation. Additionally, staying proactive in communication with both clients and interdisciplinary teams helps ensure that care plans are coordinated and responsive to clients’ evolving needs.

What is the difference between Remote Behavioral Health Case Management vs Remote Mental Health Counselor?

AspectRemote Behavioral Health Case ManagementRemote Mental Health Counselor
CredentialsTypically requires a social work, counseling, or psychology license; certifications varyRequires a state licensure as a mental health counselor or therapist
Work EnvironmentCoordinate care, connect clients with resources, and monitor progress remotelyProvide therapy sessions, assessments, and counseling remotely or in-person
Employer & Industry UsageUsed by healthcare providers, insurance companies, and community organizationsEmployed by clinics, private practices, and mental health agencies

While both roles involve supporting mental health remotely, Remote Behavioral Health Case Management focuses on coordinating care and connecting clients with resources, whereas Remote Mental Health Counselors provide direct therapy and counseling services. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Remote Behavioral Health Case Management jobs in Rochester, NY?

For Remote Behavioral Health Case Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Behavioral Health Case Management jobs in Rochester, NY look for?

The top searched job categories for Remote Behavioral Health Case Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Behavioral Health Case Management jobs?

Cities near Rochester, NY with the most Remote Behavioral Health Case Management job openings:

Infographic showing various Remote Behavioral Health Case Management job openings in Rochester, NY as of September 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Full-Time Licensed Clinical Social Worker (LCSW) - Remote Opportunity

Rochester, NY • Remote

Full-time

Retirement, PTO

Posted 19 days ago


Job description

Position Overview

St. Jude Behavioral Health Center is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our team. This full-time position allows for remote work, providing you with the flexibility to support clients in a comfortable environment while making a significant impact on their lives. As a vital member of our community health clinic, you will utilize your expertise in social work to help individuals navigate their mental health challenges and enhance their overall well-being.

About the Organization

Located in Rochester, New York, St. Jude Behavioral Health Center is committed to providing comprehensive mental health services that empower individuals and families. Our community health clinic focuses on creating a supportive atmosphere where clients can seek help without stigma. We are a collaborative and multidisciplinary team passionate about advocacy and dedicated to making a positive difference in the lives of those we serve.

Work Environment

The work environment at St. Jude Behavioral Health Center is dynamic and supportive. While the position is remote, our team remains closely connected through regular virtual meetings and collaboration on care plans. You will have access to the necessary technological tools to deliver high-quality therapy and counseling services, and you will be part of a compassionate community focused on client success and professional development.

Key Responsibilities
  • Design, coordinate, and implement personalized support packages tailored to aid clients in overcoming mental health struggles, such as anxiety, depression, and trauma.
  • Conduct comprehensive assessments through client interviews, exploring their current conditions, strengths, weaknesses, and needs to inform treatment planning.
  • Develop measurable, achievable goals for each client case and regularly track progress while adjusting treatment plans as necessary.
  • Provide clients with counseling sessions, offering guidance on coping strategies, therapies, and resources available to support them in their journeys.
  • Maintain thorough and accurate case records, documenting client interactions, assessments, and progress notes for compliance and continuity of care.
  • Participate actively in case conferences to discuss client cases, share insights, and collaborate on treatment approaches with other healthcare professionals.
  • Act as a primary contact for clients, forming and nurturing professional helping relationships that promote trust and open communication.
  • Connect clients with suitable community services that facilitate recovery and support their ongoing mental health needs.
Patient Population / Client Focus

As an LCSW at St. Jude Behavioral Health Center, you will primarily work with diverse populations, including individuals experiencing mental health crises, emotional disturbances, and behavioral issues. Our clients come from varied backgrounds, all seeking support for conditions such as depression, anxiety, trauma, and substance use disorders. You will address unique needs through culturally competent methods while creating a safe space for healing.

Qualifications
  • A Bachelor’s Degree in Social Work (BSW), Psychology, or Sociology is required. A Master's degree or higher in a related field is preferred.
  • Valid and active LCSW license in New York State.
  • Strong understanding of social work principles, theories, and ethical practices.
  • Demonstrated ability to engage with diverse populations, showing empathy and social perceptiveness.
  • Excellent verbal and written communication skills, with an emphasis on effective counseling techniques.
  • A resilient personality with the ability to adapt to variable client needs and situations.
  • Willingness to undergo background checks to ensure client safety and compliance with industry standards.
Preferred Experience
  • Previous experience working as a Social Worker in a mental health setting is highly favorable.
  • Knowledge of relevant community resources and support systems to enhance client recovery.
  • Familiarity with case management tools and mental health documentation practices.
  • Background in working within an interdisciplinary team to deliver holistic health services.
Compensation and Benefits

St. Jude Behavioral Health Center offers a competitive salary range between USD 80,000 and 100,000 per year, commensurate with experience. Additionally, we provide a comprehensive benefits package that includes:

  • Access to our Employee Assistance Program for mental health support, counseling services, and stress management.
  • A retirement savings plan featuring employer-matching contributions to help secure your financial future.
  • Generous paid time off (PTO) policies as well as holiday pay to promote work-life balance.
  • Opportunities for continuing education and professional development to enhance your skills and advance your career.
  • Career growth potential within our organization, promoting from within whenever possible to support your professional journey.
Why Join Our Team

By joining St. Jude Behavioral Health Center, you become part of a committed team dedicated to transforming lives through compassionate care and support. Our organization values diversity, inclusivity, and the importance of mental health advocacy. We encourage professional growth through skill development, collaboration, and innovation, all while maintaining a focus on client-centered care.

Application Information

If you are a driven and caring professional seeking to make a positive impact in the lives of others, we encourage you to apply for the Licensed Clinical Social Worker position at St. Jude Behavioral Health Center. Together, we can strive to create a healthier community. Please submit your resume and cover letter outlining your qualifications and experiences to .