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Remote Behavioral Health Case Management Jobs in Rochester, NY

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Remote Behavioral Health Case Management information

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How much do remote behavioral health case management jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote behavioral health case management in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is remote behavioral health case management?

Remote behavioral health case management involves coordinating mental health and substance use services for clients, but all interactions and management are conducted virtually, often via phone or video calls. Case managers assess clients’ needs, develop care plans, connect them with appropriate resources, and monitor progress, all while working from a remote location. This role is crucial in ensuring clients receive timely and effective support, especially for those who may face barriers to in-person care. Remote case managers must be skilled in communication, organization, and using digital health platforms to deliver quality care.

What are the key skills and qualifications needed to thrive as a remote behavioral health case manager?

To thrive as a Remote Behavioral Health Case Manager, you need a background in behavioral health or social work, often supported by a relevant degree and licensure such as LCSW, LPC, or RN. Familiarity with case management software, telehealth platforms, and electronic health records (EHRs) is typically required. Strong communication, empathy, and organizational skills are essential for building rapport with clients and coordinating care remotely. These skills and qualifications are crucial for delivering effective support, ensuring continuity of care, and achieving positive outcomes for clients in a virtual environment.

What are some common challenges faced by remote behavioral health case managers, and how can they be addressed?

Remote behavioral health case managers often face challenges such as building rapport with clients virtually, ensuring effective communication with care teams, and maintaining client engagement. To address these, it's important to utilize secure and user-friendly telehealth platforms, establish regular check-ins, and leverage digital tools for collaboration and documentation. Additionally, staying proactive in communication with both clients and interdisciplinary teams helps ensure that care plans are coordinated and responsive to clients’ evolving needs.

What is the difference between Remote Behavioral Health Case Management vs Remote Mental Health Counselor?

AspectRemote Behavioral Health Case ManagementRemote Mental Health Counselor
CredentialsTypically requires a social work, counseling, or psychology license; certifications varyRequires a state licensure as a mental health counselor or therapist
Work EnvironmentCoordinate care, connect clients with resources, and monitor progress remotelyProvide therapy sessions, assessments, and counseling remotely or in-person
Employer & Industry UsageUsed by healthcare providers, insurance companies, and community organizationsEmployed by clinics, private practices, and mental health agencies

While both roles involve supporting mental health remotely, Remote Behavioral Health Case Management focuses on coordinating care and connecting clients with resources, whereas Remote Mental Health Counselors provide direct therapy and counseling services. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Remote Behavioral Health Case Management jobs in Rochester, NY?

For Remote Behavioral Health Case Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Behavioral Health Case Management jobs in Rochester, NY look for?

The top searched job categories for Remote Behavioral Health Case Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Behavioral Health Case Management jobs?

Cities near Rochester, NY with the most Remote Behavioral Health Case Management job openings:

Infographic showing various Remote Behavioral Health Case Management job openings in Rochester, NY as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Remote Licensed Mental Health Counselor (LMHC) - Outpatient Services

Golden Dove Behavioral Health

Rochester, NY • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday

New


Job description

Position Overview

We are seeking a dedicated and compassionate Licensed Mental Health Counselor (LMHC) to join our remote team at Golden Dove Behavioral Health. In this full-time position, you will play a crucial role in providing high-quality mental health care to diverse clients through telehealth services. Your expertise will help individuals navigate their mental health journeys, offering both individual and group therapies while working flexibly from the comfort of your home.

About the Organization

Golden Dove Behavioral Health is committed to promoting mental wellness and improving lives in the Rochester community and beyond. We believe in the power of evidence-based practices and a client-centered approach to therapy. Our organization values inclusivity, diversity, and professional growth, ensuring that our staff feels supported and empowered in their roles. We leverage a variety of therapeutic methods to meet the unique needs of each individual we serve.

Work Environment

This position offers a fully remote work environment, allowing you to achieve a healthy work-life balance. As a member of our outpatient team, you will collaborate with other mental health professionals, participating in regular virtual meetings to discuss case management and share best practices. Our technological infrastructure supports seamless teletherapy sessions, placing your focus on client care without the hassles of commuting.

Key Responsibilities
  • Provide evidence-based mental health care through virtual sessions, utilizing platforms designed for telehealth.
  • Conduct comprehensive intake assessments to evaluate client needs and design personalized treatment plans.
  • Facilitate individual and group therapy sessions, fostering a therapeutic environment that encourages open communication and growth.
  • Maintain accurate and confidential client records, utilizing electronic health record (EHR) systems to track progress and treatment outcomes.
  • Support clients in achieving their mental health goals through personalized interventions, techniques, and resources.
  • Engage in ongoing professional development, attending workshops and training to stay updated on the latest practices in mental health counseling.
Patient Population / Client Focus

In this role, you will work with a diverse array of clients, including children, adolescents, adults, and families facing various mental health challenges such as anxiety, depression, trauma, and adjustment disorders. You will have the opportunity to tailor your approach to meet each client's specific needs, applying culturally competent techniques to ensure effective treatment.

Qualifications
  • Master’s Degree in Mental Health Counseling, Social Work, Psychology, or a related field.
  • Active LMHC license in New York State, allowing you to provide therapeutic services to clients.
  • Proficiency in utilizing technology for telehealth, including experience with EHR software and online communication platforms.
  • Strong interpersonal skills and the ability to build rapport with clients from diverse backgrounds.
Preferred Experience
  • A minimum of 2 years of clinical experience as a licensed mental health counselor.
  • Experience working with various mental health issues and demographics, demonstrating flexibility in therapeutic approaches.
  • Familiarity with evidence-based therapeutic modalities such as Cognitive Behavioral Therapy (CBT) or Dialectical Behavior Therapy (DBT).
Compensation and Benefits

The annual salary for this position ranges from USD 90,000 to 95,000, commensurate with experience and qualifications. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, along with life insurance and a 401(k) retirement plan. Employees enjoy the flexibility of a remote work setting, contributing to an equitable work-life balance.

Career Growth Opportunities

At Golden Dove Behavioral Health, we are committed to your professional development. We encourage team members to pursue further certifications and training tailored to their interests and expertise. Opportunities for advancement within our organization may include leadership roles, program development, or specialized clinical roles focused on specific populations or treatment modalities.

Why Join Our Team

When you become a part of Golden Dove Behavioral Health, you are joining a collaborative team that values your input and expertise. We offer a supportive culture that prioritizes mental well-being, ensuring you have the resources necessary to thrive both personally and professionally. If you are passionate about making a meaningful impact in the lives of others and are looking for a fulfilling career in mental health, we invite you to apply.

Application Information

If you are ready to take the next step in your career and become a part of a dedicated team that values mental health, we encourage you to apply today. Please submit your resume and cover letter detailing your qualifications and experience. We look forward to reviewing your application and potentially welcoming you to our remote team at Golden Dove Behavioral Health!