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Remote Behavioral Health Case Management Jobs in Rochester, NY

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Remote Behavioral Health Case Management information

See Rochester, NY salary details

$14

$24

$41

How much do remote behavioral health case management jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote behavioral health case management in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Behavioral Health Case Manager, and why are they important?

To thrive as a Remote Behavioral Health Case Manager, you need a background in behavioral health or social work, often supported by a relevant degree and licensure such as LCSW, LPC, or RN. Familiarity with case management software, telehealth platforms, and electronic health records (EHRs) is typically required. Strong communication, empathy, and organizational skills are essential for building rapport with clients and coordinating care remotely. These skills and qualifications are crucial for delivering effective support, ensuring continuity of care, and achieving positive outcomes for clients in a virtual environment.

What is the difference between Remote Behavioral Health Case Management vs Remote Mental Health Counselor?

AspectRemote Behavioral Health Case ManagementRemote Mental Health Counselor
CredentialsTypically requires a social work, counseling, or psychology license; certifications varyRequires a state licensure as a mental health counselor or therapist
Work EnvironmentCoordinate care, connect clients with resources, and monitor progress remotelyProvide therapy sessions, assessments, and counseling remotely or in-person
Employer & Industry UsageUsed by healthcare providers, insurance companies, and community organizationsEmployed by clinics, private practices, and mental health agencies

While both roles involve supporting mental health remotely, Remote Behavioral Health Case Management focuses on coordinating care and connecting clients with resources, whereas Remote Mental Health Counselors provide direct therapy and counseling services. Understanding these differences helps in choosing the right career path or job search focus.

What is remote behavioral health case management?

Remote behavioral health case management involves coordinating mental health and substance use services for clients, but all interactions and management are conducted virtually, often via phone or video calls. Case managers assess clients’ needs, develop care plans, connect them with appropriate resources, and monitor progress, all while working from a remote location. This role is crucial in ensuring clients receive timely and effective support, especially for those who may face barriers to in-person care. Remote case managers must be skilled in communication, organization, and using digital health platforms to deliver quality care.

What are some common challenges faced by remote behavioral health case managers, and how can they be addressed?

Remote behavioral health case managers often face challenges such as building rapport with clients virtually, ensuring effective communication with care teams, and maintaining client engagement. To address these, it's important to utilize secure and user-friendly telehealth platforms, establish regular check-ins, and leverage digital tools for collaboration and documentation. Additionally, staying proactive in communication with both clients and interdisciplinary teams helps ensure that care plans are coordinated and responsive to clients’ evolving needs.
What are popular job titles related to Remote Behavioral Health Case Management jobs in Rochester, NY? For Remote Behavioral Health Case Management jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Behavioral Health Case Management jobs in Rochester, NY look for? The top searched job categories for Remote Behavioral Health Case Management jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Behavioral Health Case Management jobs? Cities near Rochester, NY with the most Remote Behavioral Health Case Management job openings:

Licensed Behavioral Health Counselor

Optimum Care Counseling & Wellness

Rochester, NY • Remote

$45K - $75K/yr

Part-time

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Paid time off

Come join Optimum Care Counseling and Wellness Solutions

We are seeking licensed Therapists residing in the United States who are passionate about providing high-quality, evidence-based care to diverse populations across the United States.
At Optimum Care Counseling and Wellness Solutions, our mission is to empower clients to use their individual strengths to gain insight into their challenges and feel more in control of their lives. As part of our growing team, you will provide counseling services while collaborating with an interdisciplinary team of psychiatrists, nurse practitioners, psychologists, and fellow therapists.
This is a fully remote position, offering both telehealth and in-person opportunities based on client and program needs. We offer flexible scheduling:
  • Monday–Friday: 7:00 AM – 9:00 PM
  • Saturday: 7:00 AM – 4:00 PM
We are currently hiring for both Part-Time  positions.
Therapists will provide individual therapy services to children, adolescents, adults, and older adults. Our practice utilizes a robust Electronic Health Records (EHR) system with an integrated telehealth platform to ensure efficient and secure service delivery.

Practice Support & Resources

  • New patient scheduling
  • Credentialing support
  • Advertising and marketing
  • Copay collection
  • Prior authorizations
  • Patient relations support
  • Established referral base
  • In-house prescribers for medication management
  • Electronic EHR system
  • Secure phone system (to maintain professional boundaries)
  • Online fax system
  • Paid training
  • Collaborative, team-based work environment
Responsibilities

  • Provide individual therapy using evidence-based treatment approaches (CBT, DBT, trauma-informed care, etc.)
  • Develop and implement individualized treatment plans
  • Maintain accurate and timely clinical documentation
  • Collaborate with psychiatrists, nurse practitioners, psychologists, and other treatment providers
  • Participate in team meetings and case consultations as needed
  • Complete required EHR training modules
Qualifications

  • Master’s degree in Counseling, Social Work, Marriage and Family Therapy, or related behavioral health field
  • Active professional license in your state (LPC, LCSW, LMFT, PhD, PsyD, Ed.D)
  • Experience providing therapy across the lifespan preferred
  • Strong written and verbal communication skills
  • Ability to build rapport with diverse populations
  • Strong organizational and time-management skills

This is a remote position.