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Eap Case Manager Jobs in Rochester, NY (NOW HIRING)

... case management, reporting and record keeping, and consultation with other professionals ... Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and ...

... case management, reporting and record keeping, and consultation with other professionals ... Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and ...

Employee Assistance Program (EAP) * * Discounts with hotels and rental cars * * A dedicated recruiter and support team that will help you every step of the way to ensure you start on time and have an ...

Employee Assistance Program (EAP) * * Discounts with hotels and rental cars * * A dedicated recruiter and support team that will help you every step of the way to ensure you start on time and have an ...

Employee Assistance Program (EAP) * * Discounts with hotels and rental cars * * A dedicated recruiter and support team that will help you every step of the way to ensure you start on time and have an ...

Employee Assistance Program (EAP) * * Discounts with hotels and rental cars * * A dedicated recruiter and support team that will help you every step of the way to ensure you start on time and have an ...

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Eap Case Manager information

See Rochester, NY salary details

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How much do eap case manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for eap case manager in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is the difference between Eap Case Manager vs Employee Assistance Program Coordinator?

AspectEap Case ManagerEmployee Assistance Program Coordinator
CredentialsTypically requires counseling or social work certifications, licensureOften requires HR or counseling background, certifications vary
Work EnvironmentProvides direct case management, often in healthcare or mental health settingsCoordinates EAP services, works in HR or corporate environments
Employer & Industry UsageUsed in healthcare, mental health, and corporate sectorsPrimarily in HR departments across various industries

The Eap Case Manager focuses on managing individual employee cases, providing counseling and support, while the Employee Assistance Program Coordinator oversees the overall EAP services, coordinating resources and programs for employees. Both roles are essential in supporting employee well-being but differ in scope and daily responsibilities.

What are popular job titles related to Eap Case Manager jobs in Rochester, NY?

For Eap Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Eap Case Manager jobs in Rochester, NY look for?

The top searched job categories for Eap Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Eap Case Manager jobs?

Cities near Rochester, NY with the most Eap Case Manager job openings:

Infographic showing various Eap Case Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Critical Time Intervention Peer Case Manager (Ontario County)

Helio Health

Canandaigua, NY • On-site

$23 - $24.52/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Overview
To support the Mission of Helio Health, Inc., the CTI Peer Case Manager will provide comprehensive care management and coordination of services to Critical Time Intervention (CTI) program enrollees. The CTI model is a time-limited form of case management that focuses on helping people with severe mental illness (SMI) and a history of homelessness during a "critical time" transitional period in their lives. CTI is designed specifically to enhance the continuity of care during transition from hospital to community care.
CTI Peer Case Manager:
Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Critical Time Intervention Peer Case Manager acts as a care manager with lived experience, but in addition to Care Management tasks, they resolve medical and rehabilitative needs, when within scope of practice, that impact the individual's ability to meet recovery goals.
The Peer Case Manager will work on a Full-Time basis and using a hybrid work model and will cover services in the following counties: Ontario, Seneca, Yates, Steuben, Schuyler, Tompkins and Chemung counties.
The schedule is Monday-Friday, 8:00am-4:30pm, with one late shift per week (12pm-8:30pm), and some evening on call responsibilities.
Pay Rate: $23.00-$24.52 per hour
In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive between $1,500- $3,000 depending on licensure!
Responsibilities
    • Carry a primary caseload providing CTI services.
    • Develop person-centered care plan.
    • Share knowledge of and provide linkage to resources.
    • Engage individuals in skill building.
    • Offer crisis management.
    • Collaborate with other community providers.
    • Assist individuals in navigating complex systems.
    • Work with service recipients' informal supports.
    • Other duties as assigned by supervisor.

Qualifications
  • High school diploma or equivalency.
  • NY State Certified Peer Specialist Certification highly desired.
  • 6 months of Health or Human Service experience with severe mental illness and substance use preferred.
  • Case Management experience is highly desired.
  • An individual does not need to be in recovery themself but must be able to confer empathy through lived experiences such as family and/or close friends (each peer specialist self-defines his or her "peer-ness").
  • Must have a valid NYS driver's license.

Our Comprehensive Employee Benefits Package Includes:
  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability insurance.
  • Company sponsored life insurance.
  • Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.
Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.