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Veteran Case Manager Jobs in Rochester, NY (NOW HIRING)

Enlyte

Medical Field Case Manager

Rochester, NY · On-site

$78K - $90K/yr

As a Field Case Manager, you will work closely with treating physicians/providers, employers ... veteran, among other things, or status as a qualified individual with disability. #LI-AC1 ...

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Veteran Case Manager information

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$14

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$41

How much do veteran case manager jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for veteran case manager in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is a veteran case manager?

Veteran Case Managers are professionals who assist military veterans in accessing the benefits, services, and resources they are entitled to. They work with veterans to assess their needs, create care or support plans, and connect them with healthcare, housing, employment, and other support services. These case managers often collaborate with government agencies, healthcare providers, and community organizations to ensure veterans receive comprehensive and coordinated care.

What are some common challenges veteran case managers face when supporting clients, and how are these typically addressed?

Veteran Case Managers often encounter challenges such as navigating complex benefits systems, addressing co-occurring mental health and substance use issues, and building trust with clients who may have had negative experiences with institutions. These challenges are commonly addressed through ongoing training, interdisciplinary team collaboration, and maintaining strong communication with community partners. Additionally, Case Managers leverage their knowledge of military culture and available resources to advocate effectively for their clients and find tailored solutions.

What are the key skills and qualifications needed to thrive as a veteran case manager, and why are they important?

To thrive as a Veteran Case Manager, you need knowledge of social work or counseling, experience in case management, and typically a relevant degree such as social work or human services. Familiarity with case management software, VA benefits systems, and documentation protocols is common. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust and advocate effectively for veterans. These skills ensure veterans receive comprehensive support and resources tailored to their unique needs, promoting positive outcomes and reintegration.

What is the difference between Veteran Case Manager vs Social Worker?

AspectVeteran Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may need certification in case managementRequires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required depending on state
Work EnvironmentPrimarily works with veterans in VA hospitals, clinics, or veteran service organizationsWorks in hospitals, community agencies, schools, or government offices serving diverse populations
Employer & IndustryVeteran-focused organizations, VA healthcare system, veteran service agenciesHealthcare, social services, mental health, and community organizations

While both roles involve supporting individuals through case management, Veteran Case Managers specialize in assisting veterans with benefits, healthcare, and transition services. Social Workers have a broader scope, working with various populations and addressing mental health, social needs, and advocacy across multiple settings.

What are popular job titles related to Veteran Case Manager jobs in Rochester, NY?

For Veteran Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Veteran Case Manager jobs in Rochester, NY look for?

The top searched job categories for Veteran Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Veteran Case Manager jobs?

Cities near Rochester, NY with the most Veteran Case Manager job openings:

Veteran Case Manager jobs near you
Infographic showing various Veteran Case Manager job openings in Rochester, NY as of September 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Veteran Programs Specialist

Canandaigua, NY • On-site

AIM Independent Living Center
Personal Services • 201 - 500 employees
Learn more about AIM Independent Living Centerexternal

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Key responsibilities

  • Assist veterans and their authorized representatives in self-directing home and care services within their approved budget.

  • Review veterans' budgets monthly, address questions, and ensure accurate billing and documentation.

  • Document interactions with veterans, including monthly phone calls and quarterly in-home visits.

Job description

 
AIM seeks a Veteran Directed Care (VDC) (Case Management) Specialist to join our mission-driven organization. Our growing team is offering a full benefits package that includes: 
VDC Office location: Remote
Home Visiting Service Area: Monroe, Ontario, and Wayne counties
Medical, Dental, and Vision Insurance options 
Life and Pet insurance, as well as other employee discounts 
403(b) with matching 
Generous Paid Time Off and a culture of work/life balance

Position Snapshot: To support eligible veterans who self-direct their at-home care to remain living independently in the community. This position assesses veterans’ needs and supports the veteran as they develop their self-directed budget and manage their care needs.

Essential Functions:  

  • Assist AIM’s VDC participants and their authorized representative in self-directing home and care services, while ensuring they stay within their approved budget.
  • Assist veterans with hiring care attendants, monthly and annual reporting, corporate compliance, and general administrative support.
  • Prepare and maintain data in compliance with policies and procedures.
  • Review veterans’ budgets monthly to ensure they are within their budget. Address any questions they may have in regard to their budget.
  • Ensure the VDC Manager has the appropriate veteran and attendant information to allow for billing as described within the VDC Billing and Invoices Procedures Guide.
  • Maintain current copies of the veteran’s case mix budget, Spending Plan, Emergency Backup Plan, and Authorized Representative designation. Retain these documents for a period of seven years from the date of care, services, or supplies were furnished or billed, whichever is later.
  • Complete and submit quarterly reconciliation to the VDC Manager, detailing actual expenses vs. budgeted expenses.
  • Document all interactions with the veteran and authorized representative, which must include, at minimum, a monthly phone call and a quarterly in-home visit.
  • Assist veterans with the hiring and paperwork associated with their self-hire staff.
  • Perform ongoing recruitment by developing relationships to market AIM Independent Living Center as a VDC service provider.

Experience and Qualifications:

  • Associate degree in Human Services or Social Work with 4 years of applicable experience, or
  • Any combination of education and experience that provides the knowledge, skills, and ability necessary to perform the essential functions of this position to the satisfaction of AIM’s Chief Executive Officer.

Physical and Environmental Requirements:

  • Work is typically performed indoors and requires minimal lifting of up to 10 pounds, and the ability to sit and work at a computer for prolonged periods of time.
  • Extensive reading and researching relevant topics.
  • Travel throughout several counties, including Livingston, Yates, Monroe, Wayne, and Ontario. This may also include attending functions in Rochester or other regional- or state-level meetings or functions.

EOE Statement 
 WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.