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Veteran Case Manager Jobs in Rochester, NY (NOW HIRING)

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How much do veteran case manager jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for veteran case manager in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is a veteran case manager?

Veteran Case Managers are professionals who assist military veterans in accessing the benefits, services, and resources they are entitled to. They work with veterans to assess their needs, create care or support plans, and connect them with healthcare, housing, employment, and other support services. These case managers often collaborate with government agencies, healthcare providers, and community organizations to ensure veterans receive comprehensive and coordinated care.

What is the difference between Veteran Case Manager vs Social Worker?

AspectVeteran Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may need certification in case managementRequires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required depending on state
Work EnvironmentPrimarily works with veterans in VA hospitals, clinics, or veteran service organizationsWorks in hospitals, community agencies, schools, or government offices serving diverse populations
Employer & IndustryVeteran-focused organizations, VA healthcare system, veteran service agenciesHealthcare, social services, mental health, and community organizations

While both roles involve supporting individuals through case management, Veteran Case Managers specialize in assisting veterans with benefits, healthcare, and transition services. Social Workers have a broader scope, working with various populations and addressing mental health, social needs, and advocacy across multiple settings.

What are the key skills and qualifications needed to thrive as a veteran case manager, and why are they important?

To thrive as a Veteran Case Manager, you need knowledge of social work or counseling, experience in case management, and typically a relevant degree such as social work or human services. Familiarity with case management software, VA benefits systems, and documentation protocols is common. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust and advocate effectively for veterans. These skills ensure veterans receive comprehensive support and resources tailored to their unique needs, promoting positive outcomes and reintegration.

What are some common challenges veteran case managers face when supporting clients, and how are these typically addressed?

Veteran Case Managers often encounter challenges such as navigating complex benefits systems, addressing co-occurring mental health and substance use issues, and building trust with clients who may have had negative experiences with institutions. These challenges are commonly addressed through ongoing training, interdisciplinary team collaboration, and maintaining strong communication with community partners. Additionally, Case Managers leverage their knowledge of military culture and available resources to advocate effectively for their clients and find tailored solutions.

What does a veteran case manager do?

A veteran case manager helps military veterans access benefits, services, and resources by assessing their needs, developing individualized plans, and coordinating with agencies. They often work in social service settings, requiring strong communication skills and knowledge of veteran programs and benefits. Their role involves advocacy, documentation, and ongoing support to ensure veterans receive appropriate assistance.
What are popular job titles related to Veteran Case Manager jobs in Rochester, NY? For Veteran Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Veteran Case Manager jobs in Rochester, NY look for? The top searched job categories for Veteran Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Veteran Case Manager jobs? Cities near Rochester, NY with the most Veteran Case Manager job openings:
Veteran Case Manager jobs near you
Infographic showing various Veteran Case Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Registered Nurse (RN) Case Manager - Home Care (Full-Time, Days)

Rochester Regional Health

Rochester, NY • On-site

$77K - $103K/yr

Full-time

Re-posted 2 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

303rd of 887 rated healthcare providers

Job description

Job Title: RN Case Manager
Department: Home Care
Location: Monroe County, North West Team - Rochester Regional Health Home Care - 330 Monroe Avenue, Rochester, NY 14607
Hours Per Week: 40
Schedule: Monday-Friday 8:00am-4:30pm
Why Join Our Team?
  • Set your own work schedule to fit your lifestyle and work-life balance
  • Mileage reimbursement + paid drive time between patient visits
  • Overtime opportunities for additional earning potential
  • Up to $10,000 in tuition assistance for BSN to MSN advancement
  • Tuition and student loan assistance programs to support your financial goals
  • Comprehensive full benefits package

SUMMARY
The RN Case Manager is responsible for the delivery of comprehensive nursing care to a set of assigned patients at a specific point in time. This involves the assessment of patient and family needs and the development, implementation and evaluation of an appropriate Plan of Care, making changes in response to changing patient needs. The RN Case Manager identifies appropriate interdisciplinary services needed, coordinates those services and supervises Private Duty Nurses (PDN) as applicable.
RESPONSIBILITIES
  • Identifies and prioritizes health problems based on assessment
  • Develops or implements an interdisciplinary Plan of Care based on the needs identified during the assessment, with input from the patient (and their caregivers as applicable), in collaboration with the attending physician and other care team members
  • Manages and coordinates patient care, including clinically complex cases, in a manner which ensures the efficient and effective delivery of appropriate services and community supports
  • Exhibits proficiency and accuracy in the completion of comprehensive assessment/documentation, which may include assessments required by payer sources (e.g., Outcome and Assessment Information Set (OASIS), Hospice Item Set (HIS)).
  • Plans, organizes and prioritizes care needs for an assigned caseload of patients to ensure their care needs are met and services are delivered according to plan of care
  • Communicates all changes in patient status and/or service needs to the appropriate care team member and ensures appropriate action is taken in a timely manner
  • Facilitates the development and implementation of patient discharge plans as indicated
  • Documents all patient care and coordinating activities per agency standards
  • Assesses the need for additional services (aide, therapies, social work or a community service) and obtains orders and arranges care as indicated
  • Supervises and evaluates care provided by Licensed Practical Nurses and/or home health aides in the performance of his/her patient care duties

REQUIRED QUALIFICATIONS
  • Diploma or Associate's Degree in Nursing.
  • Registered Nurse license in New York State.
  • Valid NYS Driver's License.

PREFERRED QUALIFICATIONS
  • Bachelor's Degree in Nursing (BSN).
  • 1 year of nursing experienced.
  • Prior home health, clinical and direct patient care experience.

EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$77,983.00 - $103,906.00
CITY:
Rochester
POSTAL CODE:
14607
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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