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Financial Case Manager Jobs in Rochester, NY (NOW HIRING)

Rochester Regional Health

Financial Case Manager

Rochester, NY · On-site

$20.75 - $27.25/hr

Financial Case Manager Department: FCM Group 2 Location: Riedman Campus, 100 Kings Highway, Rochester, NY- 14610-0757. Hours Per Week: 40 Schedule : Full-Time, Day Shift, Monday to Friday-8 hours ...

EAST HOUSE CORPORATION

Counselor

Rochester, NY · On-site

$20 - $21.50/hr

Coordinates with Program Manager and Financial Case Manager in assisting clients with funding and financial case management. * Be available for weekend, holiday, and/or emergency shifts to ensure ...

EAST HOUSE CORPORATION

Relief Counselor

Rochester, NY · On-site

$17/hr

Coordinates with Program Manager and Financial Case Manager in assisting clients with funding and financial case management. * Be available for weekend, holiday, and/or emergency shifts to ensure ...

Greystone Programs

RN Case Manager

Hopewell, NY · On-site

$87K - $90K/yr

Registered Nurse (RN) Case Manager *$3,000 Retention BONUS! Make a Difference Every Day - Join Our ... Free Financial Planning Assistance * Discounts on auto/home insurance * Weekly payroll with direct ...

DaVita

RN Case Manager

Victor, NY · Hybrid

Certified Nephrology Nurse (CNN) or Certified Case Manager (CCM) preferred ... Demonstrated knowledge and understanding of data and managing to clinical, financial, and patient ...

mystanns

Case Manager (Webster Campus)

Webster, NY

$58K - $66K/yr

Case Manager (Webster Campus) Join us in caring for the most important people on Earth. We reward ... Focus on the total well-being of the resident which includes social, family financial, medical ...

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Financial Case Manager information

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How much do financial case manager jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for financial case manager in Rochester, NY is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.42 per hour, depending on experience, location, and employer.

What are the 4 pillars of case management?

The four pillars of case management are assessment, planning, implementation, and evaluation. These core components guide financial case managers in providing structured support, ensuring clients receive tailored services and progress is monitored effectively.

What are the key skills and qualifications needed to thrive as a Financial Case Manager, and why are they important?

To excel as a Financial Case Manager, you need a solid understanding of financial analysis, case management, and relevant regulations, often supported by a degree in finance, social work, or a related field. Familiarity with case management software, financial planning tools, and knowledge of government assistance programs is typically required. Strong interpersonal skills, attention to detail, and effective problem-solving abilities help you build trust and tailor solutions for clients. These skills are vital for accurately assessing client needs, managing complex cases, and ensuring positive financial outcomes.

What jobs pay $10,000 a month without a degree?

A Financial Case Manager typically does not earn $10,000 a month without a degree, as this level of income usually requires advanced experience or certifications. However, some high-paying roles in sales, real estate, or entrepreneurship can reach or exceed this income level without formal degrees, often relying on skills, networking, and performance. These roles may involve commission-based pay, flexible schedules, and self-employment opportunities.

What do case managers major in?

Financial case managers typically have a background in social work, healthcare, finance, or related fields. Relevant degrees include social work, psychology, healthcare administration, or finance, and strong communication and organizational skills are essential for the role.

What is the difference between Financial Case Manager vs Financial Counselor?

AspectFinancial Case ManagerFinancial Counselor
CredentialsOften requires certifications like Certified Financial Counselor or related credentialsTypically requires certification or training in financial counseling or related fields
Work EnvironmentWorks in healthcare, social services, or insurance settings, managing complex financial casesWorks in hospitals, clinics, or community agencies providing financial guidance to patients
Employer & IndustryHealthcare providers, social service agencies, insurance companies

Both roles involve financial guidance, but Financial Case Managers focus on managing complex financial cases within healthcare or social services, often requiring specialized certifications. Financial Counselors primarily provide financial advice and support to individuals in healthcare or community settings. While their work environments overlap, their specific responsibilities and certifications differ slightly.

What are some common challenges Financial Case Managers face when working with clients, and how are they typically addressed?

Financial Case Managers often encounter challenges such as clients' reluctance to share sensitive financial information, managing complex financial histories, and navigating limited resources for assistance programs. To address these, they build trust through clear communication and empathy, maintain confidentiality, and stay current with available aid options. Collaborating closely with social workers and other support staff also helps develop holistic solutions tailored to each client's needs.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management include hospital CEOs and healthcare system executives, with salaries often exceeding $200,000 annually. These positions typically require extensive experience, advanced degrees such as an MBA or healthcare administration certification, and strong leadership skills. Senior-level management roles overseeing large healthcare organizations tend to offer the highest compensation in the field.

What is a Financial Case Manager?

A Financial Case Manager is a professional who assists individuals and families in managing their financial situations, especially when they are facing hardships or complex financial needs. They work with clients to assess their financial status, develop budgets, provide guidance on debt management, and connect them to relevant resources or programs. Financial Case Managers often work in social service agencies, healthcare organizations, or non-profits, helping clients achieve financial stability and independence. Their role may also include advocating for clients and ensuring they receive appropriate financial assistance or benefits.
What are popular job titles related to Financial Case Manager jobs in Rochester, NY? For Financial Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Financial Case Manager jobs in Rochester, NY look for? The top searched job categories for Financial Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Financial Case Manager jobs? Cities near Rochester, NY with the most Financial Case Manager job openings:
Financial Case Manager jobs near you
Financial Case Manager

Financial Case Manager

Rochester Regional Health

Rochester, NY • On-site

$20.75 - $27.25/hr

Full-time

Medical

Posted 23 days ago

Rochester Regional Health rating

7.4

Company rating: 7.4 out of 10

Based on 212 frontline employees who took The Breakroom Quiz

252nd of 871 rated healthcare providers

Job description

Job Title: Financial Case Manager
Department: FCM Group 2
Location: Riedman Campus, 100 Kings Highway, Rochester, NY- 14610-0757.
Hours Per Week: 40
Schedule : Full-Time, Day Shift, Monday to Friday-8 hours shift
Position Summary:
The Financial Case Manager is responsible for reviewing uninsured and under-insured patient accounts by following the insurance verification process.
Community/Acute - The FCM will assist under-insured patients by interviewing patients and screening for secondary coverage options, applying for financial assistance and other government based programs. This person assists patients with setting up interest free payment plans and work closely with Patient Financial Services to help resolve minor coordination of benefits (COB) issues that include obtaining appeal documentation.
Long Term Care - The FCM will assist residents in applying for and recertifying in Medicaid coverage. This entails interviewing and screening resident and family for financial history, investigating and obtaining financial documentation needed from but not limited to banking institutions, financial markets including life insurance agencies, pension programs, and investment firms. This person will work closely with system and outside attorney agencies as well as the Department of Social Services.
All communication must be conducted in a manner that will result in positive patient relations and prompt reimbursement for services rendered. The FCM may also help in internal continuous improvement initiatives around financial performance. This individual works collaboratively with multiple departments of our organization
Key Responsibilities:
Financial Counseling
  • Assesses the healthcare coverage needs of uninsured and under-insured patients.
  • Verifies insurance coverage to identify uninsured patients who may be eligible for insurance enrollment, and provides the FCM II accurate information for patient interview when needed.
  • Assists under-insured patients with applying for secondary coverage, financial assistance applications in the acute care setting and other programs in which they be eligible.
  • Complete all financial and secondary insurance applications with high quality work, gathers all necessary documentation and submit them to the proper agency / staff for processing.
  • Notifies the appropriate staff of pertinent information and enters notes in a timely manner into the financial and clinical sections of Care Connect as well as any additional software programs that may be deemed necessary for the arena working in.
  • Establishes payment plan arrangements for patients per policy for hospital and clinical accounts.
  • Thorough knowledge of long term care Medicaid program including necessary forms, documentation requirements, agency regulations and budgeting procedures for Long Term Care arena.
  • Follows documentation and productivity standards according to policies and procedures.
  • Assists patients with resolving non-complex coordination of benefit issues. May need to contact third party insurance providers to rectify primary and secondary coverage errors.
  • Collaborate with Patient Financial Services staff by contacting patients requesting they complete appeal documentation for the acute based hospital accounts.
  • Track Private Pay residents in Long Term Care setting in order to begin Medicaid application at opportune time as to ensure no gap in coverage for nursing home.
  • Scanning and saving applications and decisions into system for future reference
  • Additional duties as assigned with a positive attitude.

Customer Service
  • Conveys courtesy, dignity, respect, and a positive attitude with all individuals.
  • Demonstrates kindness and empathy when interacting with patients, family and visitors and is able to anticipate the needs of the people we serve.
  • Collaborates with patients, their family/support person(s), State or County staff, and/or other agencies to ensure patients receive the coverage they are eligible for in a timely manner.

Quality
  • Ensure timely completion of release of information forms, patient financial information, financial obligations, and other applicable Rochester Regional Health forms per policy.
  • Verifies guarantor and resident information for accuracy.
  • Updates hospital and clinic accounts accurately with plan code and insurance information.
  • Ensure all accounts documented timely with accurate and complete information.
  • Maintains accurate spreadsheets and databases per department standards.
  • Completes organizational and state (NYS of Health) required training programs.
  • Ensures compliance with privacy and security standards per Rochester Regional Health policies and procedures.

Desired Attributes:
  • For Community/Hospital setting: Completion of the Certified Application Counselor (CAC) training within 6 months of employment.
  • Base knowledge of health care governmental assistance programs, guidelines, and application procedures.
  • Able to communicate and respond to inquiries; requires effective interpersonal skills and ability to interact with the patients to explain payment policies and persuade patients to settle account balances.
  • Ability to manage multiple concurrent assignments in a fast-paced environment.
  • Ability to utilize Care Connect system effectively and accurately upon initial completed training.
  • Skilled establishing priorities to complete work in a timely manner despite changes in workload, deadlines, or competing requirements.
  • Demonstrate strong interpersonal and organizational skills to interact courteously and effectively with physicians, patients, and staff members.
  • Ability to interact with all members of the organization in ways that enhance understanding, respect, cooperation and problem solving.
  • Writing and editing skills to prepare grammatically routine business correspondence; such as email and letters.
  • Skilled in operating a PC and PC-based software applications, including Microsoft Office.
  • Ability to solve problems with minimal direction in a stressful environment and maintain a positive attitude.
  • Demonstrate excellent time management, organizational, verbal, and written skills.
  • Ability to handle difficult situations involving patients, physicians, or others in a professional manner.
  • Ability to maintain confidentiality of all medical, financial, and legal information.
  • May need to travel throughout service area.

Minimum Qualifications:
  • Associates Degree in related field with two years of experience preferred or an equivalent combination of work experience in financial counseling, long term care setting, healthcare billing or customer/patient service is required.

Required Licensure/Certification Skills
  • None

Rochester General Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran.
EDUCATION:
LICENSES / CERTIFICATIONS:
NYS DL - valid New York State Driver's License - New York State Department of Motor Vehicles (NYSDMV)New York State Department of Motor Vehicles (NYSDMV)New York State Department of Motor Vehicles (NYSDMV)
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$21.00 - $24.50
CITY:
Rochester
POSTAL CODE:
14617
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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