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Financial Case Manager Jobs in Rochester, NY (NOW HIRING)

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$13

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$32

How much do financial case manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for financial case manager in Rochester, NY is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.42 per hour, depending on experience, location, and employer.

What is a financial case manager?

A Financial Case Manager is a professional who assists individuals and families in managing their financial situations, especially when they are facing hardships or complex financial needs. They work with clients to assess their financial status, develop budgets, provide guidance on debt management, and connect them to relevant resources or programs. Financial Case Managers often work in social service agencies, healthcare organizations, or non-profits, helping clients achieve financial stability and independence. Their role may also include advocating for clients and ensuring they receive appropriate financial assistance or benefits.

What are some common challenges financial case managers face when working with clients, and how are they typically addressed?

Financial Case Managers often encounter challenges such as clients' reluctance to share sensitive financial information, managing complex financial histories, and navigating limited resources for assistance programs. To address these, they build trust through clear communication and empathy, maintain confidentiality, and stay current with available aid options. Collaborating closely with social workers and other support staff also helps develop holistic solutions tailored to each client's needs.

What are the key skills and qualifications needed to thrive as a financial case manager, and why are they important?

To excel as a Financial Case Manager, you need a solid understanding of financial analysis, case management, and relevant regulations, often supported by a degree in finance, social work, or a related field. Familiarity with case management software, financial planning tools, and knowledge of government assistance programs is typically required. Strong interpersonal skills, attention to detail, and effective problem-solving abilities help you build trust and tailor solutions for clients. These skills are vital for accurately assessing client needs, managing complex cases, and ensuring positive financial outcomes.

What is the difference between Financial Case Manager vs Financial Counselor?

AspectFinancial Case ManagerFinancial Counselor
CredentialsOften requires certifications like Certified Financial Counselor or related credentialsTypically requires certification or training in financial counseling or related fields
Work EnvironmentWorks in healthcare, social services, or insurance settings, managing complex financial casesWorks in hospitals, clinics, or community agencies providing financial guidance to patients
Employer & IndustryHealthcare providers, social service agencies, insurance companies

Both roles involve financial guidance, but Financial Case Managers focus on managing complex financial cases within healthcare or social services, often requiring specialized certifications. Financial Counselors primarily provide financial advice and support to individuals in healthcare or community settings. While their work environments overlap, their specific responsibilities and certifications differ slightly.

What type of financial case manager makes the most money?

Senior financial case managers with extensive experience, specialized certifications, or working in high-demand sectors tend to earn the highest salaries. Those managing complex cases or working in healthcare, insurance, or legal settings often have higher compensation. Advanced skills in data analysis and case management software can also contribute to increased earnings.

What are popular job titles related to Financial Case Manager jobs in Rochester, NY?

For Financial Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Financial Case Manager jobs in Rochester, NY look for?

The top searched job categories for Financial Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Financial Case Manager jobs?

Cities near Rochester, NY with the most Financial Case Manager job openings:

Financial Case Manager jobs near you
Infographic showing various Financial Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 84% In-person, 6% Hybrid, and 10% Remote job distribution, with an average salary of $47,107 per year, or $22.6 per hour.

FT Emergency Shelter Case Aide

Open Door Mission (Rochester)

Rochester, NY • On-site

$18 - $19/hr

Full-time

Medical, Dental, Vision

Posted 4 days ago

Job description

Schedule: Tuesday-Saturday 8am-4pm
"As I love you, you must love one another." (John 13:34). Since 1952, Open Door Mission has existed to
restore hope and change lives of Rochester's men, women and children.
Does the idea of balancing professional best practices with Christ-centered compassion excite you? Are
you looking to provide more meaning in the life of someone who is experiencing homelessness,
addiction, or trauma while working for an employee-voted Rochester Top Workplace?
We believe the value we provide to our community is highlighted by the strength of our employees.
Since all our programs are residential, we can't compete with remote work scheduling. We demonstrate
the value in our employees through a generous 5-week time off policy, 100% contribution towards basic
dental and vision plans, 65-70% contribution towards several medical plans, and an employee assistance
program that provides 8 counseling sessions to each of our employees and their families.
Case Aides at our 24/7 Men's Emergency Shelter operates a 30 bed dorm. Employees of both teams lovingly provide support and encouragement to our adult guests while maintaining safety and security standards of the Emergency Shelter.
If you have or are interested in peer-to-peer employment opportunities, particularly in the areas of mental health and addiction, we invite you to apply! Likewise, if you are currently in the behavioral health field, and wish to expand your experience within the homeless sub-population we invite you to apply as well!
DUTIES & RESPONSIBILITIES:
Direct Service Responsibilities
  • Provide day-to-day supervision and support to shelter guests
  • Assist in the implementation and supervision of recreational activities, including but not limited to meals, chapel, smoke breaks, programming, bed count, and showering
  • Perform any duties necessary for effective and efficient operation of community residence
  • Complete tasks assigned by leadership that maintains cleanliness and safety standards
  • Under the direction of the Shelter Manager or a case manager, may provide linkage/referrals to community resources
  • Under the direction of Shelter manager or a case manager, may facilitate a group for mental health, social, spiritual, recreational, housing, and other basic needs
  • Observe all safety rules and regulations for self and others; utilizing appropriate de-escalation strategies, informing security of concerns as they arise, and/or notifying emergency personnel as needed

Administrative Responsibilities
  • Document shelter guest attendance at intake, monitor and document activity and behavior utilizing Mission Tracker
  • As needed, track and document financial assistance funds and/or funds that a client may receive from various income sources such as SSI, disability, employment etc. to assist Case Management in determining housing eligibility
  • Assist case management in application process for program eligible guests for housing, utilizing HMIS
  • As needed, collect, verify and secure all necessary documentation for residents and determine potential barriers that clients may face when attempting to obtain assistance and/or housing
  • Attend and actively participate in staff meetings and trainings as required by leadership and work as a member of the shelter team for each guest
  • Regularly practices adherence to Facility/Program/Open Door Mission standards, and ensures documentation/policy requirements are followed
  • Utilize Spero, HMIS, and email to record, report, and communicate client information
  • Maintain appropriate and timely communication with staff and management, especially regarding critical incidents

Must be willing to receive training and provide assistant with CPR, First Aid, and Narcan administration as needed.
Pay range starts at $18.00 per hour.

Apply