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Remote Case Manager Jobs in Rochester, NY (NOW HIRING)

Pharmacovigilance Expert

Rochester, NY ยท Remote

$70 - $80/hr

Remote micro1 is engaging Pharmacovigilance Experts to contribute their advanced drug safety ... Reconcile figures and case counts across report sections and data sources, identifying and ...

Remote micro1 is engaging Pharmacovigilance Experts to contribute their advanced drug safety ... Reconcile figures and case counts across report sections and data sources, identifying and ...

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... This compensation range is specific to a remote role and takes into account the wide range of ...

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... This compensation range is specific to a remote role and takes into account the wide range of ...

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... This compensation range is specific to a remote role and takes into account the wide range of ...

AI Solutions Engineer

Rochester, NY ยท On-site +1

$120K - $150K/yr

This can be a remote opportunity, with 2 weeks of travel into Rochester, NY per quarter What this ... and context management * Implement prompt engineering strategies, few-shot learning, and fine ...

AI Solutions Engineer

Rochester, NY ยท Remote

$120K - $150K/yr

This can be a remote opportunity, with 2 weeks of travel into Rochester, NY per quarter What this ... and context management * Implement prompt engineering strategies, few-shot learning, and fine ...

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Remote Case Manager information

See Rochester, NY salary details

$14

$24

$41

How much do remote case manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote case manager in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

What does a remote case manager do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

What is a remote case manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

How does a remote case manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.
What are popular job titles related to Remote Case Manager jobs in Rochester, NY? For Remote Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Case Manager jobs in Rochester, NY look for? The top searched job categories for Remote Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Case Manager jobs? Cities near Rochester, NY with the most Remote Case Manager job openings:
Infographic showing various Remote Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

TBI/NHTD Service Coordinator

Happiness House and CP Rochester

Canandaigua, NY โ€ข On-site, Remote

$3.3K - $84K/yr

Full-time

Posted 11 days ago


Job description

Job Title: TBI/NHTD Service Coordinator

Location: Remote/Community with drop in office space available as needed

Salary: $3,360-$84,000 per year (dependent on caseload size) - $280/month per completed billable case, $500 bonus for each successful new waiver intake. Minimum wage for indirect time which includes training & staff meetings.

Employment: Itinerant position ? Opportunity to build a caseload of up to 25 cases. Monday through Friday during business hours. Evening work may be required as job duties demand.

Required Education and Experience:

Persons employed as Service Coordinators must meet all the requirements in one of the following 2 scenarios:

Scenario 1:

  1. Bachelor?s degree must have three (3) years of experience providing case management/service coordination, information, linkages, and referrals regarding community-based services for individuals with disabilities and/or Traumatic Brain Injury.

OR

  1. Associate?s degree must have five (5) years? experience providing case management/service coordination, information, linkages, and referrals regarding community-based services for individuals with disabilities and/or Traumatic Brain Injury.

OR

Scenario 2:

Be one of the following and must also have at a minimum one (1) year of experience providing case management/service coordination and information, linkages, and referrals regarding community-based services for individuals with disabilities and/or Traumatic Brain Injury:

  1. Licensed Master Social Worker (Licensed by the New York State Education Department); or
  2. Licensed Clinical Social Worker (Licensed by the New York State Education Department); or
  3. Individual with a Doctorate or Master of Social Work; or
  4. Individual with a Doctorate or Master of Psychology; or
  5. Licensed Physical Therapist (Licensed by the New York State Education Department); or
  6. Registered Professional Nurse (Licensed by the New York State Education Department); or
  7. Certified Teacher of Students with Disabilities (Certified by the New York State Education Department); or
  8. Certified Rehabilitation Counselor (Certified by the Commission of Rehabilitation Counselor Certification); or
  9. Licensed Speech Pathologist (Licensed by the New York State Education Department); or
  10. Licensed Occupational Therapist (Licensed by the New York State Education Department).

Additional Eligibility Qualifications

    1. Knowledge of community resources, social service agencies and means of accessing services.
    2. Valid NYS driver?s license.

Essential Functions:

  1. Imparts agency philosophy of ?Equal Opportunity, Independence and Realization of Individual Potential? to children, families, program staff and community resources.
  2. Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
  3. Identifies the needs of disabled individuals and their families.
  4. Provides information, referral and advocacy services to individuals of all ages with disabilities and their families.
  5. Works with families/individuals to develop appropriate plans for the delivery of services.
  6. Coordinates implementation of the services by assuring appropriate communication and cooperation is maintained by all supports and providers of services outlined in the plan.
  7. Establishes and maintains a cooperative working relationship with area human service agencies, local school districts and individuals, as pertinent.
  8. Arranges for clinical assessments to determine the person?s functional status, service needs and recommendations for interventions.
  9. Assumes a lead role and coordinates all activities for people on caseload.
  10. Assists the individual and/or family to gain a variety of skills including self-advocacy, problem solving and skills to increase their independence.
  11. Assures needed assessments and documentations are performed, as required by DOH/TBI regulations.
  12. Participates in staffing, case conferences and other client-related meetings upon request.
  13. Participates in workshops, conferences and in-service training to enhance job skills and personal growth and development.
  14. Coordinates and develops components of the individualized service plan.
  15. Coordinates services specified in the individualized service plan.
  16. Reviews ISP?s, RSP?s and documents the outcomes consistent with applicable regulations.
  17. Maintains familiarity with applicable regulations and executes timely compliance.
  18. Maintains, at a minimum, face-to-face contact requirement with the recipient and, if appropriate, his/her family or advocate, per applicable regulation.
  19. Assumes duties and responsibilities necessary to ensure the efficient operation of the waiver program.
  20. Adheres to agency?s policies and procedures as well as department guidelines.
  21. Performs other duties at the discretion of the Program Director or his/her designee.
  22. Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development.
  23. Adheres to agency?s policies and procedures as well as department guidelines.

Supervisory Responsibility: None

Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 30 pounds.

Travel: Travel is primarily local during the business day but employee will be expected to work at any of our partner agencies. Some out-of-the-area and overnight travel may be expected.

EEO Statement: The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender orientation/identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.