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Remote Case Manager Jobs in Rochester, NY (NOW HIRING)

U.S. Courts

Case Administrator I

Rochester, NY · On-site +1

$45.01K - $73.16K/yr

Open new cases in case management system, assign case numbers, and docket initial opening events. * Receive and process documents received from filing parties and attorneys. Scan paper documents and ...

Kodak

Workers Compensation Manager

Rochester, NY · On-site +1

$85K - $100K/yr

Candidates seeking remote or hybrid work arrangements must have the ability and willingness to ... Work with Kodak Medical's nurse case managers and third-party administrator claims adjusters to ...

ESL Federal Credit Union

Fraud Investigator

Rochester, NY · Remote

$80.45K - $101.43K/yr

This position is remote eligible for up to 40% of the time. The shift is typically Monday - Friday ... This position requires expertise in fraud detection, case management, and compliance standards to ...

Deloitte

GCP Manager

Rochester, NY · On-site +1

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... each case. A reasonable estimate of the current range is $147,600 to $174,600. You may also be ...

Deloitte

Databricks Manager

Rochester, NY · On-site +1

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... each case. A reasonable estimate of the current range is $147,600 to $174,600. You may also be ...

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How much do remote case manager jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote case manager in Rochester, NY is $24.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What Does a Remote Case Manager Do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a Remote Case Manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

How does a Remote Case Manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.

What is a Remote Case Manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

More about Remote Case Manager jobs
What are popular job titles related to Remote Case Manager jobs in Rochester, NY? For Remote Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Case Manager jobs in Rochester, NY look for? The top searched job categories for Remote Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Case Manager jobs? Cities near Rochester, NY with the most Remote Case Manager job openings:
Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Rochester, NY as of May 2026, with employment types broken down into 7% Locum Tenens, 86% Full Time, and 7% Part Time. Highlights an 100% Remote job distribution, with an average salary of $50,830 per year, or $24.4 per hour.

Case Administrator I

U.S. Courts

Rochester, NY • On-site, Remote

$45.01K - $73.16K/yr

Full-time

Posted 9 days ago

Job description

Summary
Case Administrators are responsible for maintaining case data and court records. They often communicate with attorneys who practice in the Court and parties who represent themselves, helping create positive public impressions about the Judiciary.
Learn more about this agency
Duties
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  • Open new cases in case management system, assign case numbers, and docket initial opening events.
  • Receive and process documents received from filing parties and attorneys. Scan paper documents and upload pdf to database following the Clerk's procedures. Review electronically filed documents for compliance with the rules of the Court.
  • Verify and issue summons.
  • Check for prior or prohibited filings.
  • Verify attorney's authority to practice.
  • Monitor appropriate release of exhibits and sealed documents.
  • Answer and route incoming calls and provide information.
  • Assist the public in the use of computerized databases.
  • Maintain, file, retrieve, copy, and certify court records.
  • Provide irregular back-up support throughout the Court, including tasks related to intake/reception, juror selection, mail handling, and special events.
  • Adhere to procedures of the court.
  • Perform other duties as assigned.

Requirements
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Conditions of employment
  • Applicants must be U.S. citizens or lawful permanent residents seeking U.S. citizenship.
  • Background Investigation: This is a sensitive position within the Judiciary. Employment will be considered provisional pending successful completion of an Office of Personnel Management background check, social media inquiry, and a favorable suitability determination.

Qualifications
Qualification Requirements
  • Associate's degree or higher.
  • Specialized experience such as progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or human resources/payroll operations.

Preferred Qualifications/Court Preferred Skills
  • Bachelor's degree or paralegal certificate strongly preferred.
  • The Court is seeking an applicant with a strong work ethic, initiative, dependability and a friendly and customer-focused attitude. An understanding of professional office procedures and the ability to work both independently and in a team environment is necessary.
  • Interaction will be with various individuals; therefore, the candidate should possess excellent interpersonal and written and verbal communication skills.
  • The ability to prioritize multiple diverse tasks is essential.
  • Proficiency and experience in the use of computer systems, including but not limited to Microsoft Office applications such as Word, Excel, Outlook and Teams, is highly preferred. Prior experience using Public Access to Court Electronic Records (PACER) or Case Management/Electronic Case Files (CM/ECF) and knowledge of court/legal terminology are helpful.

Education
Associate's degree or higher.
Additional information
  • Employees must adhere to a Code of Conduct.
  • The Court provides reasonable accommodations to applicants with disabilities.
  • Veterans' preference is not a factor used in Judicial Branch appointments.
  • Positions with the U.S. Courts are excepted service appointments, which are "at will" and may be terminated with or without cause.
  • Employees are required to use electronic funds transfer for payroll deposit.
  • This position is assigned to the Office of the Clerk and reports to the Operations Manager.

The United States District Court for the Western District of New York is an Equal Opportunity Employer.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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