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Remote Case Manager Jobs in Rochester, NY (NOW HIRING)

Mindex

Sr. Salesforce Developer - Remote

Rochester, NY · On-site +1

$90K - $140K/yr

... management, and case management. * Experience enhancing and supporting existing Salesforce ... Benefits * Fully Remote Work Environment * Flexible Time Off * Medical, Dental, and Vision ...

Mindex

Sr. Salesforce Developer - Remote

Rochester, NY · Remote

$90K - $140K/yr

... management, and case management. * Experience enhancing and supporting existing Salesforce ... Benefits * Fully Remote Work Environment * Flexible Time Off * Medical, Dental, and Vision ...

Mindex

Sr. Salesforce Developer - Remote

Rochester, NY · Remote

$90K - $140K/yr

... management, and case management. * Experience enhancing and supporting existing Salesforce ... Benefits * Fully Remote Work Environment * Flexible Time Off * Medical, Dental, and Vision ...

Fisher Associates

Proposal Manager

Rochester, NY · On-site +1

$95K - $115K/yr

Description Proposal Manager - Rochester, NY Rochester, NY is home to Fisher Associates ... remote work arrangements are evaluated on a case-by-case basis and are dependent on the candidate ...

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All JobsCase JobsRemote Case Manager JobsRemote Case Manager Jobs in Rochester, NY

Remote Case Manager information

See Rochester, NY salary details

$14

$24

$41

How much do remote case manager jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote case manager in Rochester, NY is $24.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is a remote case manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

What does a remote case manager do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

How does a remote case manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

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The top searched job categories for Remote Case Manager jobs in Rochester, NY are:

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Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,830 per year, or $24.4 per hour.

Sr. Salesforce Developer - Remote

Rochester, NY • On-site, Remote

Mindex
Software Development • 201 - 500 employees
Learn more about Mindexexternal

$90K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Mindex is looking for a Sr. Salesforce Developer to join our team supporting the full software development lifecycle for enterprise clients. In this role, you'll build and maintain custom Salesforce applications, design complex business processes, and partner closely with cross-functional teams to translate requirements into scalable technical solutions - all while helping us continue to modernize and expand our Salesforce environment.
Compensation
$90,000 - $140,000
What You'll Accomplish
  • Develop and maintain custom Salesforce applications using Apex, Visualforce, and Lightning components.
  • Design and implement complex business processes using Salesforce workflows, process builder, and triggers.
  • Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
  • Perform data migrations and integrations with external systems using Salesforce APIs.
  • Troubleshoot and resolve issues related to Salesforce applications and integrations.
  • Ensure best practices and coding standards are followed across all development activities.
  • Participate in code reviews and provide constructive feedback to team members.
  • Stay current with the latest Salesforce features and technologies to continuously improve our Salesforce environment.

Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of Salesforce development experience.
  • Strong expertise in Apex development.
  • Hands-on experience with Sales Cloud and Service Cloud, including Flow automation, opportunity management, and case management.
  • Experience enhancing and supporting existing Salesforce environments, including customizations, integrations, and established business processes.
  • Ability to work effectively within legacy Salesforce architectures, including older Apex code, workflow rules, and non-standard automation patterns while modernizing solutions without disrupting operations.
  • Proficiency with Aura, Visualforce, Lightning Components, and Salesforce APIs.
  • Strong understanding of Salesforce architecture, data modeling, and integrations using REST and SOAP APIs.
  • Strong problem-solving, communication, and collaboration skills.

Preferred Qualifications
  • Experience leading, mentoring, and coaching developers.
  • Experience with Agentforce.
  • Experience balancing declarative (clicks) solutions with custom development.
  • Salesforce Developer certification.
  • Experience reducing technical debt and modernizing legacy Salesforce environments.

Why Join Mindex?
For more than 30 years, Mindex has helped organizations solve complex business challenges through custom software, cloud, data, and AI solutions. We combine deep technical expertise with a collaborative culture that empowers our employees to innovate, grow, and make a meaningful impact for our clients.
In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and organizations make smarter, data-driven decisions.
Benefits
  • Fully Remote Work Environment
  • Flexible Time Off
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Company-Paid Life and Disability Insurance
  • Professional Development Opportunities

Additional Information
Applicants must be authorized to work for any employer in the United States. Mindex is unable to sponsor employment visas at this time.
Physical Requirements/Conditions
  • Prolonged periods sitting at a desk and working on a computer.
  • No heavy lifting is expected. Exertion of up to 10 lbs.

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