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Remote Non Clinical Case Manager Jobs in Rochester, NY

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How much do remote non clinical case manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote non clinical case manager in Rochester, NY is $27.97, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $32.74 per hour, depending on experience, location, and employer.

What is a remote non clinical case manager?

A Remote Non Clinical Case Manager is a professional who coordinates care and support services for clients, usually within the healthcare, insurance, or social services sectors, without providing direct clinical care. Working remotely, they assess client needs, develop care plans, and connect clients with appropriate resources, such as community programs or healthcare providers. Their primary goal is to improve client outcomes by ensuring individuals receive the services and support they need, while also helping organizations manage costs and streamline care delivery.

What are the key skills and qualifications needed to thrive as a remote non clinical case manager?

To thrive as a Remote Non Clinical Case Manager, you need a background in healthcare administration, case management, or social work, often with a relevant degree or certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records (EHRs), and telecommunication platforms is typically required. Exceptional organizational skills, empathy, and effective communication are crucial for coordinating care and supporting clients remotely. These competencies ensure effective care coordination, client satisfaction, and seamless collaboration within a virtual environment.

What are some common challenges faced by remote non clinical case managers, and how can they be addressed?

Remote Non Clinical Case Managers often face challenges such as maintaining effective communication with clients and interdisciplinary teams, staying organized across multiple digital platforms, and managing caseloads without in-person interaction. To address these, it's important to utilize collaborative tools for virtual meetings, set clear communication protocols, and leverage case management software to track progress and documentation. Proactive time management and regular check-ins with colleagues help ensure clients receive coordinated care and support.

What is the difference between Remote Non Clinical Case Manager vs Remote Clinical Case Manager?

AspectRemote Non Clinical Case ManagerRemote Clinical Case Manager
CredentialsTypically requires a background in social work, counseling, or healthcare, with certifications like CCM or similarRequires clinical licenses such as RN, LPN, or other healthcare provider credentials, along with case management certifications
Work EnvironmentPrimarily remote, focusing on patient support, resource coordination, and non-clinical assessmentsPrimarily remote, involving clinical assessments, care planning, and direct patient interaction
Employer & Industry UsageUsed by insurance companies, healthcare providers, and social service agenciesUsed mainly by healthcare organizations, hospitals, and insurance companies with clinical oversight

Remote Non Clinical Case Managers focus on coordinating resources and providing support without direct clinical care, while Remote Clinical Case Managers handle clinical assessments and care planning requiring healthcare licenses. Both roles are remote and vital in healthcare, but differ mainly in required credentials and scope of practice.

What are popular job titles related to Remote Non Clinical Case Manager jobs in Rochester, NY?

For Remote Non Clinical Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Non Clinical Case Manager jobs in Rochester, NY look for?

The top searched job categories for Remote Non Clinical Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Non Clinical Case Manager jobs?

Cities near Rochester, NY with the most Remote Non Clinical Case Manager job openings:

Remote Non Clinical Case Manager jobs near you
Infographic showing various Remote Non Clinical Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $58,169 per year, or $28 per hour.

Compassionate Licensed Marriage and Family Therapist - Remote Position at We Care Healthcare Center

We Care Healthcare Center

Rochester, NY • Remote

Full-time

Medical, Retirement, PTO

Posted yesterday

New

Job description

Position Overview

We Care Healthcare Center is seeking a dedicated and passionate Licensed Marriage and Family Therapist (LMFT) to join our remote team in Rochester, New York. This full-time opportunity invites professionals who are eager to make a significant difference in the mental health landscape by providing high-quality services and support to our diverse clientele.

About the Organization

At We Care Healthcare Center, our mission is to improve and expand access to mental health care for underserved populations. We are committed to creating a space that promotes wellness, acceptance, and compassionate care. Our center operates as a community health clinic where we leverage innovative practices and a collaborative approach to serve our clients effectively. We thrive on a culture that values autonomy, flexibility, creativity, authenticity, humor, compassion, and determination.

Work Environment

This position is fully remote, allowing for a balanced work-life integration while delivering therapy services in a virtual setting. We provide our team members with the necessary tools and technologies to facilitate telehealth services, thus maximizing your ability to connect with clients effectively. You will work alongside a supportive and collaborative team that celebrates diversity and fosters a welcoming environment.

Key Responsibilities
  • Conduct comprehensive evaluations to assess mental health diagnoses and develop personalized treatment plans tailored to each client’s individual needs.
  • Maintain a manageable caseload of 25 to 30 client sessions per week while ensuring high-quality care and documentation according to clinic protocols.
  • Utilize creativity in therapeutic interventions to help clients achieve and exceed their emotional and psychological goals.
  • Create and maintain accurate records for each session, including treatment plans, diagnosis updates, and detailed case notes.
  • Ensure effective communication and coordination of services with case managers, healthcare professionals, and educational staff to provide holistic support for clients.
  • Provide excellent customer service, promoting a supportive and collaborative atmosphere within the clinic as we work to address the mental health needs of our community.
Patient Population / Client Focus

The LMFT will work with a wide variety of patients, including children, adolescents, couples, and families. This role is crucial in addressing complex mental health issues, providing therapy for relationship challenges, individual emotional troubles, and familial dynamics. Our commitment to serving a diverse population means you will engage with clients from different backgrounds, ensuring culturally sensitive and individualized care.

Qualifications
  • A Master’s degree in Marriage and Family Therapy.
  • A current and active state license as a Licensed Marriage and Family Therapist.
  • Strong knowledge of family therapy modalities and an understanding of community resources available for clients.
  • Experience in mental health documentation, including developing diagnostic assessments, treatment plans, and clinical case notes.
  • Proficiency in addressing the needs of children, adolescents, couples, and families.
  • Excellent written and verbal communication skills to effectively engage with clients and colleagues.
  • Ability to demonstrate appropriate boundaries and maintain a professional therapeutic relationship.
  • Willingness and capacity to work with a diverse client base, respecting individual differences and backgrounds.
  • Must be able to pass a background check.
Preferred Experience
  • Previous therapeutic experience in a community health setting or telehealth practice.
  • A strong foundation in conducting family therapy sessions and coordinating care with multidisciplinary teams.
  • Exposure to fee collection processes in a clinical setting.
Compensation and Benefits
  • Annual salary ranging from USD 90,000 to 110,000, commensurate with qualifications and experience.
  • Competitive and customizable compensation plan, including an hourly pay structure with commission on claims.
  • Paid opportunities for supervision, case consultation, and documentation time.
  • Unlimited time-off policy that encompasses holidays, sick days, and vacation time to promote personal wellness.
  • Comprehensive medical insurance coverage and 401(k) retirement options.
  • Reimbursement for clinical license renewal costs.
  • Promote professional development opportunities to support your career growth within the organization.
Career Growth Opportunities

We Care Healthcare Center values professional development and encourages our team members to grow within their roles. Our culture supports continuous learning through workshops, training sessions, and mentorship programs. We believe that investing in our staff fosters both personal and professional growth, contributing to our overarching mission of providing exceptional mental health care.

Why Join Our Team

By joining We Care Healthcare Center, you will be part of a tight-knit, supportive, and transparent team that is dedicated to improving lives through meaningful mental health services. This role provides an opportunity to make a real impact, assisting individuals and families in overcoming challenges and achieving their goals. If you are a compassionate and driven therapist seeking a fulfilling career path, we encourage you to apply!

Application Information

If you are excited about the opportunity to contribute to our mission and support those overcoming addiction and mental health challenges, please submit your resume today. Join us in making a difference in the lives of others!

Apply