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Remote Behavioral Health Case Management Jobs in Rochester, NY

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Remote Behavioral Health Case Management information

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How much do remote behavioral health case management jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote behavioral health case management in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is remote behavioral health case management?

Remote behavioral health case management involves coordinating mental health and substance use services for clients, but all interactions and management are conducted virtually, often via phone or video calls. Case managers assess clients’ needs, develop care plans, connect them with appropriate resources, and monitor progress, all while working from a remote location. This role is crucial in ensuring clients receive timely and effective support, especially for those who may face barriers to in-person care. Remote case managers must be skilled in communication, organization, and using digital health platforms to deliver quality care.

What are the key skills and qualifications needed to thrive as a remote behavioral health case manager?

To thrive as a Remote Behavioral Health Case Manager, you need a background in behavioral health or social work, often supported by a relevant degree and licensure such as LCSW, LPC, or RN. Familiarity with case management software, telehealth platforms, and electronic health records (EHRs) is typically required. Strong communication, empathy, and organizational skills are essential for building rapport with clients and coordinating care remotely. These skills and qualifications are crucial for delivering effective support, ensuring continuity of care, and achieving positive outcomes for clients in a virtual environment.

What are some common challenges faced by remote behavioral health case managers, and how can they be addressed?

Remote behavioral health case managers often face challenges such as building rapport with clients virtually, ensuring effective communication with care teams, and maintaining client engagement. To address these, it's important to utilize secure and user-friendly telehealth platforms, establish regular check-ins, and leverage digital tools for collaboration and documentation. Additionally, staying proactive in communication with both clients and interdisciplinary teams helps ensure that care plans are coordinated and responsive to clients’ evolving needs.

What is the difference between Remote Behavioral Health Case Management vs Remote Mental Health Counselor?

AspectRemote Behavioral Health Case ManagementRemote Mental Health Counselor
CredentialsTypically requires a social work, counseling, or psychology license; certifications varyRequires a state licensure as a mental health counselor or therapist
Work EnvironmentCoordinate care, connect clients with resources, and monitor progress remotelyProvide therapy sessions, assessments, and counseling remotely or in-person
Employer & Industry UsageUsed by healthcare providers, insurance companies, and community organizationsEmployed by clinics, private practices, and mental health agencies

While both roles involve supporting mental health remotely, Remote Behavioral Health Case Management focuses on coordinating care and connecting clients with resources, whereas Remote Mental Health Counselors provide direct therapy and counseling services. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Remote Behavioral Health Case Management jobs in Rochester, NY?

For Remote Behavioral Health Case Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Behavioral Health Case Management jobs in Rochester, NY look for?

The top searched job categories for Remote Behavioral Health Case Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Behavioral Health Case Management jobs?

Cities near Rochester, NY with the most Remote Behavioral Health Case Management job openings:

Infographic showing various Remote Behavioral Health Case Management job openings in Rochester, NY as of September 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Remote Licensed Mental Health Counselor (LMHC/LMFT/LICSW) - Full-time Opportunity

Rochester, NY • Remote

$80K - $104K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 20 days ago


Job description

Position Overview

Acra Behavioral Health & Consulting is seeking dedicated Licensed Mental Health Counselors (LMHC, LMFT, LICSW) to join our innovative team. This full-time position offers an exciting opportunity for professionals committed to delivering impactful mental health services through remote consultations. As part of our practice, you will be instrumental in providing support to individuals navigating various mental health challenges.

About the Organization

Acra Behavioral Health & Consulting is a renowned provider of remote mental health care dedicated to enriching the lives of clients through tailored virtual therapy solutions. Our established network of licensed therapists collaborates to ensure high-quality therapeutic interventions. We believe in a holistic approach to mental health, promoting not just healing but also personal growth and resilience among our clients.

Work Environment

Our work environment is entirely remote, allowing you to deliver therapy from the comfort of your own space. We utilize advanced telehealth platforms that ensure secure communications, helping you maintain privacy and confidentiality for your clients. You will become a part of a supportive network of professionals, fostering a collaborative and constructive virtual workspace where therapists and clients engage meaningfully.

Key Responsibilities
  • Conduct thorough assessments to pinpoint clients' mental health needs, including diagnostics and psychosocial evaluations, which serve as the foundation for developing personalized treatment plans.
  • Provide evidence-based therapeutic services via secure virtual platforms, utilizing modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and psychodynamic approaches, customized to each client's unique circumstances.
  • Work collaboratively with clients to set personalized therapeutic goals and employ interventions to track progress, ensuring active participation and engagement in their therapy journey.
  • Maintain precise and timely documentation of sessions using our electronic health record system, tracking client progress, treatment outcomes, and any adjustments in therapy plans.
  • Participate in regular team meetings for case review and peer supervision, contributing insights and receiving collaborative feedback to enhance service quality.
Patient Population / Client Focus

Our client base consists of individuals from diverse backgrounds experiencing a range of mental health issues such as anxiety, depression, trauma, and relationship challenges. You will engage with clients of various age groups, from adolescents to adults, fostering a therapeutic atmosphere that promotes openness and healing. Your role will directly contribute to improving clients' mental well-being and day-to-day functioning.

Qualifications
  • A current and valid license as a Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or Doctor of Psychology (PsyD).
  • A Master's degree or higher in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology is required.
  • Demonstrated ability to communicate effectively, build rapport with clients remotely, and establish a strong therapeutic alliance.
  • Empathy, compassion, and a genuine understanding of the challenges faced by clients are essential attributes.
  • Strong organizational skills and effective time-management are critical in managing sessions and documentation appropriately.
Preferred Experience
  • Experience with telehealth service delivery and familiarity with electronic health record systems.
  • Prior experience working in mental health settings with a focus on remote counseling.
  • A background in group therapy facilitation or community mental health is advantageous.
Compensation and Benefits
  • Annual salary ranging from $80,000 to $104,000, commensurate with caseload and experience.
  • Comprehensive health benefits package covering medical, dental, and vision care.
  • Professional liability insurance fully covered by the organization.
  • Generous paid time off (PTO), including holidays and personal days to promote work-life balance.
  • Accessible opportunities for continuing education and professional development to enhance your skills and knowledge.
  • A collaborative network environment where ongoing supervision and consistent support is available.
  • Engagement in meaningful work that positively influences the lives of clients across a variety of backgrounds.
Career Growth Opportunities

Acra Behavioral Health & Consulting is committed to the professional development of our team members. You will have the opportunity to engage in workshops, advanced training, and specialized certification programs designed to enhance your clinical skills. We foster an environment where your professional growth is encouraged, allowing for potential advancement within the organization.

Why Join Our Team

If you are a passionate licensed mental health therapist eager to make a significant impact in the lives of individuals through remote care, then we invite you to apply. Here, you will find a culture that values your contributions, offers flexibility in work-life balance, and positions you at the forefront of innovative mental health care delivery.

Application Information

To join our dynamic therapy network, please submit your updated resume along with a cover letter outlining your clinical philosophy and experience. We look forward to welcoming you to our team and together redefining mental health care.