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Nonprofit Case Manager Jobs in Rochester, NY (NOW HIRING)

MJHS

Nurse Practitioner

Rochester, NY · On-site

$140K - $150K/yr

MJHS is a large not-for-profit health system in the Greater New York area. Our range of health ... C. is a group of Nurse Practitioners, Physician Assistants, RN Case Managers and LPNs who provide ...

East House

Care Coordinator

Rochester, NY · On-site

$19 - $25.75/hr

Care Coordinator Rochester, NY ( Description East House is a dedicated non-profit organization ... Care Coordination and Case Management: Coordinate services across multiple providers, ensuring ...

EAST HOUSE CORPORATION

Care Coordinator

Rochester, NY · On-site

$18 - $22.85/hr

Description East House is a dedicated non-profit organization committed to supporting individuals ... Care Coordination and Case Management: Coordinate services across multiple providers, ensuring ...

EAST HOUSE CORPORATION

Care Coordinator

Rochester, NY · On-site

$18 - $22.85/hr

East House is a dedicated non-profit organization committed to supporting individuals on their ... Care Coordination and Case Management: Coordinate services across multiple providers, ensuring ...

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All JobsNonprofit Case JobsNonprofit Case Manager JobsNonprofit Case Manager Jobs in Rochester, NY

Nonprofit Case Manager information

See Rochester, NY salary details

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How much do nonprofit case manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for nonprofit case manager in Rochester, NY is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.42 per hour, depending on experience, location, and employer.

What does a nonprofit case manager do?

A Nonprofit Case Manager is responsible for assessing clients' needs, developing service plans, and connecting individuals or families to resources and support services offered by the nonprofit organization. They often work with vulnerable populations, such as people experiencing homelessness, domestic violence survivors, or those in need of social services. Case managers coordinate care, advocate for clients, monitor progress, and ensure that clients receive appropriate assistance to achieve their goals.

What are the key skills and qualifications needed to thrive as a nonprofit case manager?

To thrive as a Nonprofit Case Manager, you need a background in social work or a related field, strong organizational skills, and experience with case management practices. Familiarity with case management software, client tracking systems, and sometimes relevant certifications such as a Certified Case Manager (CCM) credential are often required. Outstanding interpersonal communication, cultural competence, and problem-solving abilities help build trust and effectively advocate for clients. These skills and qualifications are essential for managing diverse caseloads and connecting clients to critical resources in a compassionate, effective manner.

What are some common challenges faced by nonprofit case managers, and how can they be addressed?

Nonprofit Case Managers often work with clients facing complex and urgent needs, which can lead to high caseloads and emotional stress. Balancing administrative paperwork with direct client support, while ensuring each individual receives adequate attention, is a frequent challenge. Building strong time-management skills, seeking regular supervision, and participating in peer support groups can help manage these pressures. Additionally, effective communication with colleagues and community partners is essential for coordinating resources and preventing burnout.

What is the difference between Nonprofit Case Manager vs Social Worker?

AspectNonprofit Case ManagerSocial Worker
Required CredentialsRelevant bachelor’s degree, certifications varyBachelor’s or master’s degree in social work, licensure often required
Work EnvironmentNonprofit organizations, community programsHospitals, clinics, government agencies, nonprofits
Employer & Industry UsagePrimarily nonprofit sector, social services

Nonprofit Case Managers and Social Workers both serve community needs, but Social Workers typically have more advanced credentials and licensure, often working in clinical settings. Nonprofit Case Managers focus on coordinating services within nonprofit organizations, often with less formal licensing. Understanding these differences helps job seekers identify roles aligned with their qualifications and career goals.

What are popular job titles related to Nonprofit Case Manager jobs in Rochester, NY?

For Nonprofit Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Nonprofit Case Manager jobs in Rochester, NY look for?

The top searched job categories for Nonprofit Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Nonprofit Case Manager jobs?

Cities near Rochester, NY with the most Nonprofit Case Manager job openings:

Nonprofit Case Manager jobs near you
Infographic showing various Nonprofit Case Manager job openings in Rochester, NY as of September 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $47,107 per year, or $22.6 per hour.

Part-Time Direct Care Coordinator (Rochester, NY)

Livingston Associates

Rochester, NY • On-site

$16 - $19/hr

Part-time

PTO

Re-posted 22 days ago

Job description

Direct Care Coordinator
  • Reports to: Program Supervisor
  • Status: Part-time/non-exempt
  • Location: on-site
  • Compensation: $16-19/hour

The Margaret Home is a residential empowerment program that revives hope and provides healing to women through all stages of pregnancy and early motherhood in an environment that nurtures an empowered spirit and a healthy lifestyle. The Margaret Home is seeking compassionate individuals who will work closely with the mothers, children, fellow Direct Care Coordinators and staff of The Margaret Home to provide healing and unconditional love that can lead to independence for a woman and her family.
Duties and Responsibilities:
  • Assists in the fulfillment of The Margaret Home's mission and exercises good stewardship in all tasks and activities.
  • Works closely with mothers to ensure that all household policies and procedures are maintained in order to achieve safety and compliance.
  • Direct care includes both mothers and children, recognizing that childcare is an integral component with the ability to provide hands-on childcare responsibilities.
  • Fosters a sense of family and community among the mothers.
  • Assures program continuity in daily living.
  • Implements Service Plan created by Case Manager.
  • Responds to emergencies within the home efficiently and in a timely matter.
  • Communicates with team and collaborates with staff.
  • Assists with day-to-day activities, events and TMH programs.
  • Expected to be on call if needed in an emergency within the home (labor, sick baby, mom in crisis, etc.)
  • Shifts are up to two days per week; 8am-4pm and 4pm-8am
  • Position includes rotating weekends and holidays.
  • Completes all other tasks assigned by the Operations Manager and/or Program Supervisor.
  • Reports directly to the Program Supervisor.

Education and Experience:
  • High School Diploma or GED
  • Candidates must be 18 years of age or older
  • Six months to one-year experience in Human Services or related field, preferably in a residential setting
  • Adult and Infant CPR certification or willingness to be certified
  • Dedication and full support of the mission of The Margaret Home to promote the sanctity of life and the dignity of women in the Catholic tradition
  • Ability to help instruct mothers from varying backgrounds, educations, socioeconomic status, cultures and spiritual traditions in day-to-day life skills
  • Ability to exercise authority and take initiative to implement policies
  • Excellent organizational and verbal communication skills
  • Valid NYS Driver's License and reliable transportation

Direct Care Coordinators at The Margaret Home Receive:
  • Up to 40 hours of paid time off per year
  • Extensive experience in a non-profit setting
  • Free room and board
  • Professional development opportunity
  • Ability to network with professionals in the field for future job experiences
  • Valuable personal experience building confidence and leadership skills
  • Opportunity to serve the community in which you live
  • Opportunity to develop and strengthen resume

Apply