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Entry Level Behavioral Health Case Manager Jobs in Rochester, NY

Hilton East

CASE MANAGER

Hilton, NY · On-site

$25 - $30/hr

This role serves as a liaison between residents, families, healthcare providers, and community staff to ensure care needs are identified, communicated, and met. The Case Manager monitors resident ...

Genesee County

Case Manager II

Batavia, NY · On-site

$26.49/hr

A Case Manager II (Community Mental Health) is a more advanced level of case management where the ... human behavior; good knowledge of community resources and how to access them; ability to relate ...

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All JobsBehavioral Health Case JobsEntry Level Behavioral Health Case Manager JobsEntry Level Behavioral Health Case Manager Jobs in Rochester, NY

Entry Level Behavioral Health Case Manager information

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How much do entry level behavioral health case manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level behavioral health case manager in Rochester, NY is $24.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $30.58 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Behavioral Health Case Manager vs Entry Level Mental Health Case Manager?

AspectEntry Level Behavioral Health Case ManagerEntry Level Mental Health Case Manager
CredentialsHigh school diploma or equivalent; certification may be preferredHigh school diploma or equivalent; certification may be preferred
Work EnvironmentHospitals, clinics, community agenciesCommunity mental health centers, outpatient clinics
Employer & Industry UsageHealthcare providers, social service agenciesNonprofits, mental health organizations
Common Search & ComparisonOften compared for entry-level roles in behavioral healthSimilar roles focusing on mental health support

Both roles involve supporting clients with mental health needs, coordinating care, and providing resources. The main difference lies in terminology and specific employer usage, but they often overlap in duties and required qualifications at the entry level.

What are the key skills and qualifications needed to thrive as an entry level behavioral health case manager?

To thrive as an Entry Level Behavioral Health Case Manager, you typically need a bachelor's degree in social work, psychology, or a related field, along with foundational knowledge of mental health conditions and case management principles. Familiarity with electronic case management systems, documentation tools, and sometimes basic certifications like CPR or Mental Health First Aid are often required. Strong interpersonal skills, active listening, and organizational abilities help build trust with clients and coordinate effective care. These competencies are crucial for ensuring clients receive appropriate support, resources, and advocacy within the behavioral health system.

What does an entry level behavioral health case manager do?

An Entry Level Behavioral Health Case Manager helps coordinate care and support services for individuals experiencing mental health or substance use challenges. They work with clients to assess needs, develop treatment plans, and connect them with resources such as counseling, housing, or medical care. These professionals often collaborate with therapists, doctors, and social workers to ensure clients receive comprehensive care. Their goal is to support clients in achieving better mental health and improved quality of life.

What are some typical challenges faced by entry level behavioral health case managers, and how can they prepare for them?

Entry level behavioral health case managers often encounter challenges such as managing high caseloads, navigating complex client needs, and coordinating care among multiple service providers. Building strong organizational and communication skills is essential for staying on top of documentation and ensuring clients receive timely support. New case managers can prepare by seeking mentorship, participating in relevant training, and staying updated on local resources and best practices to effectively advocate for their clients.
What are popular job titles related to Entry Level Behavioral Health Case Manager jobs in Rochester, NY? For Entry Level Behavioral Health Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level Behavioral Health Case Manager jobs in Rochester, NY look for? The top searched job categories for Entry Level Behavioral Health Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Behavioral Health Case Manager jobs? Cities near Rochester, NY with the most Entry Level Behavioral Health Case Manager job openings:
Entry Level Behavioral Health Case Manager jobs near you
Infographic showing various Entry Level Behavioral Health Case Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $51,774 per year, or $24.9 per hour.

Peer Supportive Housing Case Manager

Helio Health

Rochester, NY • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Overview
Helio Health is looking for a Peer Case Manager to support its mission of promoting recovery from the effects of substance use and mental health disorders and other health issues. This role is vital to the management and coordination of services to patients/residents participating in our low barrier OMH homeless scattered site supportive housing units. This case manager would support individuals in maintaining housing, navigating health and human services as well as skill development. Provide in-community, in-person support at least 4 times per month upon entry to the program. PCM will work with the individual, in collaboration with collateral supports and services to develop and execute an ISP, with goals and objectives that focus on housing retention, community integration and recovery, reviewing and updating the plan on a quarterly basis. This is aFull-Time position and located at our Supportive Housing First Rochester Program.
Pay Rate: $20.00- $24.00 per hour.
In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $1,500!
Responsibilities
  • Maintains a case load and performs primary case work responsibilities including:
    • Intake, orientation
    • Referrals
    • Counseling
    • Crisis intervention
    • Patient/resident education
    • Case management
    • Reporting and record keeping
    • Consultation with other professionals
    • Coordination of care with other community providers
    • Discharge planning
  • Performs Quality Assurance activities
    • Provides services according to agency policies, procedures, program guidelines, and governmental regulations.
    • Monitors provision of services when assigned.
    • Evaluates programs and identifies strengths/weaknesses.
    • Assists in problem resolution and implementation of supervisor approved program modifications.
  • Participates in program administrative and clinical committees as assigned.
  • Represents agency to the community.
  • Other duties as assigned by supervisor.

Qualifications
  • High school diploma required, associate's degree in a related human services field preferred.
  • Individuals with lived experience preferred.
  • Lived experience with homelessness, behavioral health and/or substance abuse issues.
  • Valid NYS Driver's License preferred.

Our Comprehensive Employee Benefits Package Includes:
  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability insurance.
  • Company sponsored life insurance.
  • Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.
Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

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