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Case Worker Assistant Jobs in Rochester, NY (NOW HIRING)

Genesee County

Caseworker

Batavia, NY · On-site

$26.34/hr

... assist them with their economic, emotional, social and environmental difficulties. The work is ... The caseworker, in consultation with the supervising worker, formulates and carries out plans to ...

Rochester Regional Health

Financial Case Manager

Rochester, NY · On-site

$20.75 - $27.25/hr

Community/Acute - The FCM will assist under-insured patients by interviewing patients and screening ... working in. * Establishes payment plan arrangements for patients per policy for hospital and ...

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Case Worker Assistant information

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$12

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How much do case worker assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for case worker assistant in Rochester, NY is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.35 per hour, depending on experience, location, and employer.

What is a case worker assistant?

Case Worker Assistants are professionals who support case workers in providing social services to individuals and families in need. They help with administrative tasks, documentation, and follow-up communications, ensuring that case workers can focus on client assessments and interventions. Case Worker Assistants may also interact directly with clients to gather information, schedule appointments, and offer basic guidance or resources under supervision. Their role is essential for maintaining efficient case management and delivering quality care to clients.

How does a case worker assistant typically collaborate with case workers and other team members on client cases?

Case Worker Assistants play a crucial supportive role by gathering client information, maintaining case files, and helping coordinate services. They regularly communicate with case workers to provide updates, ensure documentation is up-to-date, and assist with scheduling appointments or follow-ups. Collaboration often extends to working with external agencies or community organizations, making teamwork and clear communication essential. This collaborative structure allows Case Worker Assistants to learn from experienced professionals, develop their skills, and contribute significantly to positive client outcomes.

What are the key skills and qualifications needed to thrive as a case worker assistant, and why are they important?

To thrive as a Case Worker Assistant, you need a background in social services or a related field, strong organizational skills, and attention to detail. Familiarity with case management software, data entry systems, and basic office applications is typically required. Excellent interpersonal communication, empathy, and the ability to handle sensitive situations make someone stand out in this role. These skills are crucial for supporting case workers, ensuring accurate documentation, and providing effective assistance to clients in need.

What is the difference between Case Worker Assistant vs Social Worker?

AspectCase Worker AssistantSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certification or associate degreeBachelor's degree in social work or related field; licensure often required
Work EnvironmentOffice settings, community agencies, healthcare facilitiesSame as Case Worker Assistant, often with more independent case management
Employer & Industry UsageNonprofit organizations, government agencies, healthcare providersSame as Case Worker Assistant, with broader responsibilities
Common Search & Comparison IntentUnderstanding entry-level roles, responsibilities, and qualificationsSeeking advanced roles, responsibilities, and licensing requirements

While both roles work in similar environments and share some qualifications, a Case Worker Assistant typically supports social workers with case management tasks and requires less formal education. Social Workers have more responsibilities, often require a degree and licensure, and handle complex cases independently.

What qualifications do I need to be a case worker assistant?

To become a case worker assistant, candidates typically need a high school diploma or equivalent; some positions may require post-secondary education in social work, psychology, or related fields. Strong communication, organizational skills, and the ability to handle sensitive information are important, and familiarity with case management software can be beneficial.

What are the most commonly searched types of Case Worker jobs in Rochester, NY?

The most popular types of Case Worker jobs in Rochester, NY are:

What are popular job titles related to Case Worker Assistant jobs in Rochester, NY?

For Case Worker Assistant jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Case Worker Assistant jobs in Rochester, NY look for?

The top searched job categories for Case Worker Assistant jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Case Worker Assistant jobs?

Cities near Rochester, NY with the most Case Worker Assistant job openings:

Case Worker Assistant jobs near you
Infographic showing various Case Worker Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,236 per year, or $18.9 per hour.

PREVENTIVE CASE WORKER

Catholic Charities Family and Community Services

Rochester, NY • On-site

$23.50 - $24.50/hr

Full-time

Retirement

Re-posted 23 days ago

Job description

Job Type
Full-time
Description
We are Hiring!
Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential. We proudly serve and employ people from all backgrounds and experiences.
If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special.
Employment Type: Full time
Schedule: Monday thru Friday 9am to 5pm
Salary: $23.50 to $24.50
Top Benefits and Perks:
  • Competitive salary and 403b retirement plan
  • Generous time off package and work-life balance
  • Comprehensive benefits package
  • Supportive and collaborative environment
  • Opportunities for growth and development
  • Intrinsic reward of truly making a difference in people's lives.

Qualifications
Education: Bachelor's Degree in Social Work, Child Welfare or similar experience preferred. Equivalent combination of education and experience will be considered. **
Credentials: Valid and clean NYS Driver's License and reliable transportation.
Experience: Two or more years of experience in the child welfare or community service fields preferred.
About the role:
Under general supervision, provides services, support and treatment to clients. Maintain confidentiality and ethical standards as defined by relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment.
Key Responsibilities
  • Provides services to clients and their families primarily thorough face-to-face interactions.
  • Services include but are not limited to counseling, training/education, advocacy, home studies, life skills, and completion of documentation required to support client situation.
  • Completes assessments, formulates, implements, and monitors service delivery plans appropriate for client population supported by the program.
  • Coordinate service delivery and complete required evaluations and screenings to include but not limited to medical, educational, legal, law enforcement, vocational and mental health.
  • Facilitate and encourage connection with appropriate cultural and community resources.
  • Attend appointments to include those required by various Courts. May be required to provide transportation to client and family members attending appointments.
  • Work collaboratively with Monroe County Department of Human Services and other service providers.
  • Assist clients with crisis such as lack of food, housing, abuse, domestic violence, etc.
  • May be required to represent program at county level client service plan meetings.
  • Attend and participate in local community events.
  • Maintains knowledge of community resources available to client population.
  • Meets regularly with supervisor to evaluate and implement professional growth in practice and performance.
  • Inform supervisor in a timely fashion about significant events related to client issues.
  • Participate in required Agency/Department/Program meetings, ongoing staff trainings, and program development.
  • Initiate professional development through attendance at outside conferences, in-service training, reading and applying current, relevant literature, etc.
  • Completes required record documentation in accordance with Program Policies and Procedures
  • Maintain documented client case records that include all significant client interventions.
  • Timely preparation and submission of required reports and statistics.
  • Completes required record documentation in accordance with the program's policies and procedures.
  • Participates in relevant Agency meetings and/or trainings
  • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
  • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
  • Other duties as assigned

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Requirements
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC's corporate compliance & ethics program.
Additional Requirements:
  • Ability to prioritize assignments, plan, and complete work projects with minimal direction,
  • An ability to work efficiently and effectively and meet deadlines,
  • An ability to work under pressure,
  • Excellent verbal/written skills,
  • Ability to maintain confidentiality,
  • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
  • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
  • Possession of a valid NYS Driver's license and use of a registered and reliable vehicle.

Join us and help make a positive impact on our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Salary Description
$23.50 - $24.50/hour

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