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Case Worker Assistant Jobs in Rochester, NY (NOW HIRING)

St. Ann's Community

Rehab Program Assistant

Rochester, NY · On-site

$17.75 - $23.25/hr

We reward hard - working and caring professionals with competitive pay, great benefits and career ... Facilitate communication between therapy, nursing, case management, and admissions teams. * Assist ...

Livingston Associates

Assistant Controller

Fairport, NY · On-site

$100K - $115K/yr

Ensures proper maintenance, filing, and storage of records in case of audits. Maintains ... Experience working with generally accepted accounting principles and accounting software Must have ...

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All JobsCase Worker JobsCase Worker Assistant JobsCase Worker Assistant Jobs in Rochester, NY

Case Worker Assistant information

See Rochester, NY salary details

$12

$18

$24

How much do case worker assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for case worker assistant in Rochester, NY is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.35 per hour, depending on experience, location, and employer.

What qualifications do I need to be a case worker assistant?

To become a case worker assistant, candidates typically need a high school diploma or equivalent, with some positions preferring post-secondary education in social work, psychology, or related fields. Relevant skills include strong communication, organizational abilities, and familiarity with case management software; some roles may require background checks or certifications such as CPR or first aid.

What is a case worker assistant?

Case Worker Assistants are professionals who support case workers in providing social services to individuals and families in need. They help with administrative tasks, documentation, and follow-up communications, ensuring that case workers can focus on client assessments and interventions. Case Worker Assistants may also interact directly with clients to gather information, schedule appointments, and offer basic guidance or resources under supervision. Their role is essential for maintaining efficient case management and delivering quality care to clients.

How does a case worker assistant typically collaborate with case workers and other team members on client cases?

Case Worker Assistants play a crucial supportive role by gathering client information, maintaining case files, and helping coordinate services. They regularly communicate with case workers to provide updates, ensure documentation is up-to-date, and assist with scheduling appointments or follow-ups. Collaboration often extends to working with external agencies or community organizations, making teamwork and clear communication essential. This collaborative structure allows Case Worker Assistants to learn from experienced professionals, develop their skills, and contribute significantly to positive client outcomes.

How hard is it to become a case worker assistant?

Becoming a case worker assistant typically requires a high school diploma or equivalent, with some positions preferring post-secondary education or relevant experience. Strong communication, organizational skills, and familiarity with social services are important, and some roles may require background checks or certifications such as CPR or first aid. The difficulty varies depending on the employer and specific job requirements.

What is the difference between Case Worker Assistant vs Social Worker?

AspectCase Worker AssistantSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certification or associate degreeBachelor's degree in social work or related field; licensure often required
Work EnvironmentOffice settings, community agencies, healthcare facilitiesSame as Case Worker Assistant, often with more independent case management
Employer & Industry UsageNonprofit organizations, government agencies, healthcare providersSame as Case Worker Assistant, with broader responsibilities
Common Search & Comparison IntentUnderstanding entry-level roles, responsibilities, and qualificationsSeeking advanced roles, responsibilities, and licensing requirements

While both roles work in similar environments and share some qualifications, a Case Worker Assistant typically supports social workers with case management tasks and requires less formal education. Social Workers have more responsibilities, often require a degree and licensure, and handle complex cases independently.

What are the key skills and qualifications needed to thrive as a case worker assistant, and why are they important?

To thrive as a Case Worker Assistant, you need a background in social services or a related field, strong organizational skills, and attention to detail. Familiarity with case management software, data entry systems, and basic office applications is typically required. Excellent interpersonal communication, empathy, and the ability to handle sensitive situations make someone stand out in this role. These skills are crucial for supporting case workers, ensuring accurate documentation, and providing effective assistance to clients in need.
What are the most commonly searched types of Case Worker jobs in Rochester, NY? The most popular types of Case Worker jobs in Rochester, NY are:
What are popular job titles related to Case Worker Assistant jobs in Rochester, NY? For Case Worker Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Case Worker Assistant jobs in Rochester, NY look for? The top searched job categories for Case Worker Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Case Worker Assistant jobs? Cities near Rochester, NY with the most Case Worker Assistant job openings:
Case Worker Assistant jobs near you
Infographic showing various Case Worker Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 75% Full Time, 15% Part Time, and 10% Contract. Highlights an 85% In-person, and 15% Hybrid job distribution, with an average salary of $39,236 per year, or $18.9 per hour.

Rehab Program Assistant

St. Ann's Community

Rochester, NY • On-site

$17.75 - $23.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Rehab Program Assistant (Irondequoit Campus)
Join us in caring for the most important people on Earth. We reward hard - working and caring professionals with competitive pay, great benefits and career growth opportunities.
St. Ann's Community Offers:
• Salary range $21.50-26.50
• Full time (Day shift)
• Health, vision and dental plans available
• 403(b) Retirement plan
• Discounted Bus Pass program and Dashpass perks for employees and many more!
Job Description:
  • Assist with therapy staff scheduling, including tracking PTO, productivity support, and daily coverage adjustments.
  • Coordinate and distribute daily essential care cards to nursing units.
  • Perform insurance verifications and assist with authorization tracking as directed.
  • Prepare, deliver, and file clinical and administrative documents in accordance with facility and regulatory guidelines.
  • Maintain organized patient records and therapy department files.
  • Support data tracking for productivity, census changes, and caseload updates.
  • Assist leadership with reports, audits, and compliance documentation.
  • Facilitate communication between therapy, nursing, case management, and admissions teams.
    • Assist therapists with equipment setup, breakdown, and transport for individual and group therapy sessions.
    • Deliver and retrieve therapy equipment (wheelchairs, walkers, adaptive devices, etc.) to patient rooms and nursing units.
    • Maintain cleanliness and safety of the therapy gym and equipment in accordance with infection control standards.
    • Support therapists during group therapy sessions by preparing materials, monitoring participation under supervision, and maintaining safety.
    • Assist with patient transport to and from therapy areas as needed.
    • Monitor inventory of therapy supplies and adaptive equipment.
  • Maintain accurate inventory of therapy equipment and supplies.
      • Coordinate ordering of supplies and track usage levels.
      • Ensure preventative maintenance schedules are followed.
      • Identify equipment needs and report repair requirements promptly.
      • Assist with organization and labeling of adaptive equipment and storage areas
      • Ensure proper handling and secure delivery of patient documentation.
      • Support department adherence to Medicare, Medicaid, and facility documentation standards.
      • Assist in preparation for audits and surveys.
      • Maintain confidentiality in accordance with HIPAA regulations.

Candidate Requirements:
• Associate's degree in healthcare administration, business or related field - Preferred
• Prior experience in rehabilitation, SNF, outpatient or healthcare setting - Preferred
• Proficiency in Microsoft office and electronic medical records systems - Preferred
• Experience with EMR systems and insurance verification process - Preferred

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