1

Case Worker Jobs in Rochester, NY (NOW HIRING)

August 21, 2026 5:00pm Salary: $52,583 annually Agency/Dept.: Human Services Description of Duties This position is responsible for performing client management activities related to social case work ...

Caseworker

Batavia, NY ยท On-site

$26.34/hr

The caseworker, in consultation with the supervising worker, formulates and carries out plans to ... Reviews existing case records for available information, for use in formulating a plan of treatment.

next page

Showing results 1-20

Case Worker information

See Rochester, NY salary details

$29.1K

$46.8K

$69.1K

How much do case worker jobs pay per year?

As of Aug 4, 2026, the average yearly pay for case worker in Rochester, NY is $46,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $53,800.00 per year, depending on experience, location, and employer.

How hard is it to become a case worker?

Becoming a case worker typically requires a relevant bachelor's degree in social work, psychology, or a related field, along with relevant experience or internships. Some positions may require certification or licensing, and strong communication and organizational skills are essential for success in the role.

What are the key skills and qualifications needed to thrive as a case worker, and why are they important?

To thrive as a Case Worker, you need a background in social work or a related field, strong case management skills, and often a relevant degree or certification such as a BSW or MSW. Familiarity with case management software, documentation systems, and regulatory guidelines is typically required. Excellent interpersonal skills, active listening, and cultural sensitivity are crucial for building trust and advocating effectively for clients. These skills and qualities are essential for providing targeted support, navigating complex social systems, and achieving positive outcomes for individuals and families.

What are the most common challenges case workers face when managing their caseloads, and how are these typically addressed?

Case Workers often manage multiple clients with diverse and complex needs, which can make prioritizing tasks and meeting deadlines challenging. High caseloads and limited resources may lead to stress or burnout, but most organizations provide supervision, peer support, and ongoing training to help staff cope. Effective time management, regular check-ins with supervisors, and utilizing case management software are common strategies that help Case Workers stay organized and provide quality support to clients.

What is a case worker?

Case workers are professionals who assist individuals and families in accessing social services and support. They assess clients' needs, develop care plans, and connect them with resources such as housing, healthcare, financial aid, and counseling. Case workers often work with vulnerable populations, including children, the elderly, or those experiencing homelessness, to help improve their quality of life and ensure their safety and well-being. They may work for government agencies, non-profits, or healthcare organizations.
What are the most commonly searched types of Case Worker jobs in Rochester, NY? The most popular types of Case Worker jobs in Rochester, NY are:
What are popular job titles related to Case Worker jobs in Rochester, NY? For Case Worker jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Case Worker jobs in Rochester, NY look for? The top searched job categories for Case Worker jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Case Worker jobs? Cities near Rochester, NY with the most Case Worker job openings:
Infographic showing various Case Worker job openings in Rochester, NY as of July 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $46,796 per year, or $22.5 per hour.

$23.50 - $24.50/hr

Other

Retirement

Re-posted yesterday


Job description

Description

We are Hiring!ย 

Job Posting: PREVENTIVE CASE WORKER

Location: Rochester, NY

Department: Children, Youth, and Family Services

Employment Type: Full time

Schedule: Monday thru Friday 9am to 5pm

Salary: $23.50 to $24.50


General Description

Under general supervision, provides services, support and treatment to clients. Maintain confidentiality and ethical standards as defined by relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment.


Essential Duties and Responsibilities

  • Provides services to clients and their families primarily thorough face-to-face interactions.
  • Services include but are not limited to counseling, training/education, advocacy, home studies, life skills, and completion of documentation required to support client situation.
  • Completes assessments, formulates, implements, and monitors service delivery plans appropriate for client population supported by the program.
  • Coordinate service delivery and complete required evaluations and screenings to include but not limited to medical, educational, legal, law enforcement, vocational and mental health.
  • Facilitate and encourage connection with appropriate cultural and community resources.
  • Attend appointments to include those required by various Courts. May be required to provide transportation to client and family members attending appointments.
  • Work collaboratively with Monroe County Department of Human Services and other service providers.
  • Assist clients with crisis such as lack of food, housing, abuse, domestic violence, etc.
  • May be required to represent program at county level client service plan meetings.
  • Attend and participate in local community events.
  • Maintains knowledge of community resources available to client population.
  • Meets regularly with supervisor to evaluate and implement professional growth in practice and performance.
  • Inform supervisor in a timely fashion about significant events related to client issues.
  • Participate in required Agency/Department/Program meetings, ongoing staff trainings, and program development.
  • Initiate professional development through attendance at outside conferences, in-service training, reading and applying current, relevant literature, etc.
  • Completes required record documentation in accordance with Program Policies and Procedures
  • Maintain documented client case records that include all significant client interventions.
  • Timely preparation and submission of required reports and statistics.
  • Completes required record documentation in accordance with the program's policies and procedures.
  • Participates in relevant Agency meetings and/or trainingsย 
  • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.ย 
  • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
  • Other duties as assigned

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.



Requirements

Qualifications

Education: Bachelor's Degree in Social Work, Child Welfare or similar experience preferred. Equivalent combination of education and experience will be considered. **ย 

Credentials: Valid and clean NYS Driver's License and reliable transportation.

Experience: Two or more years of experience in the child welfare or community service fields preferred.

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC's corporate compliance & ethics program.ย  ย Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Additional Requirements:

  • Ability to prioritize assignments, plan, and complete work projects with minimal direction,
  • An ability to work efficiently and effectively and meet deadlines,ย 
  • An ability to work under pressure,
  • Excellent verbal/written skills,
  • Ability to maintain confidentiality,
  • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
  • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
  • Possession of a valid NYS Driver's license and use of a registered and reliable vehicle.

ย Top Benefits and Perks:

  • Competitive salary and 403b retirement planย 
  • Generous time off package and work-life balanceย 
  • Comprehensive benefits packageย 
  • Supportive and collaborative environmentย 
  • Opportunities for growth and developmentย 
  • Intrinsic reward of truly making a difference in people's livesย 

Join us and help make a positive impact in our community!


***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet ย