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Remote Case Worker Jobs (NOW HIRING)

IAVA

Case Manager

Manhattan, NY · Remote

$22 - $28.25/hr

Engage in remote case-management via phone and email working with veterans and their families. * Organize and prioritize daily responsibilities to ensure that clients' needs are met. * Evaluate ...

Travis County

Case Worker

Austin, TX · Remote

$27.66 - $29.78/hr

... case management. Interviews clients, collects and completes required eligibility documentation ... This is a part-time job, working approximately 25 or less hours per week. DISTINGUISHING ...

The Baptiste Group LLC

Field Case Worker

Mcdonough, GA · Remote

Position Summary Field Case Workers support program operations through field verification assignments. Key Responsibilities Manage assigned cases from intake through completion. Maintain accurate ...

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How much do remote case worker jobs pay per year?

As of Sep 13, 2026, the average yearly pay for remote case worker in the United States is $47,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,500.00 per year, depending on experience, location, and employer.

What is a remote case worker?

A Remote Case Worker is a professional who provides support, resources, and case management services to clients in need, all while working from a remote location. They often assist individuals with accessing social services, navigating challenges, and coordinating care plans. Communication is typically done via phone, email, or video conferencing. This role requires strong organizational skills, empathy, and familiarity with relevant policies and programs.

What are the key skills and qualifications needed to thrive as a remote case worker?

To thrive as a Remote Case Worker, you generally need a background in social work, counseling, or a related field, along with experience in case management. Familiarity with case management software, secure communication platforms, and sometimes certifications such as a social work license or relevant training in telehealth are often required. Excellent organizational skills, compassion, and the ability to communicate effectively across digital channels are important soft skills for success. These competencies ensure remote case workers can efficiently support clients, coordinate resources, and maintain high-quality care from a distance.

What are some common challenges faced by remote case workers, and how can they be addressed?

Remote Case Workers often encounter challenges such as building rapport with clients virtually, maintaining clear and consistent communication, and ensuring client privacy across digital platforms. To address these, many professionals utilize video conferencing tools, set regular check-ins, and strictly adhere to secure data handling protocols. Time management and self-motivation are crucial for staying organized and responsive in a remote setting. By proactively managing these challenges, Remote Case Workers can provide effective and reliable support to their clients regardless of location.

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What are the most commonly searched types of Case Worker jobs?

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Remote Case Worker jobs near you
Infographic showing various Remote Case Worker job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $47,429 per year, or $22.8 per hour.

Case Manager

Manhattan, NY • Remote

IAVA
See more jobs at IAVAexternal

$22 - $28.25/hr

Full-time

Re-posted 21 days ago

Job description

An exciting opportunity exists to join Iraq and Afghanistan Veterans of America as a Case Manager for the Rapid Response Referrals Program (RRRP). IAVA’s RRRP is our best in class national referral service with an intensive remote case management component. Since its launch in late 2012, our Case Managers have helped more than 8,000 veterans and family members get on track to meeting their goals through free and confidential support and connections to highest quality resources and benefits.
Our Case Managers will work directly with veterans and their families to understand their needs, provide information and referrals, crisis intervention, and remote case management services. The Case Manager will be based in IAVA’s New York City headquarters and report to the RRRP Director.

KEY RESPONSIBILITIES
  • Engage in remote case-management via phone and email working with veterans and their families.
  • Organize and prioritize daily responsibilities to ensure that clients’ needs are met.
  • Evaluate clients to identify their strengths, support systems, immediate needs, functional capabilities and needed assistance.
  • Provide crisis intervention to individuals and families facing emergencies with food, shelter, medical needs, spousal abuse, mental health and other urgent issues.
  • Provide guidance and support for clients with presenting issues adversely affecting their lives (i.e., mental illness, addiction, abuse).
  • Conduct benefits screenings to determine eligibility.
  • Locate and engage with public agencies on the state and federal level, with other nonprofits, various Veterans Affairs sites and departments to identify employment, supportive and mental health services, housing resources and emergency financial assistance.
  • Provide referral services to veterans and family members to connect them with best in class programs, resources and support.
  • Maintain exclusively electronic files within our Salesforce CRM and ensure that clients’ records are complete, accurate and updated regularly.
  • Conduct rigorous follow-up to ensure clients’ needs are being met and referrals made are providing quality level of services and support.
  • Participate in all required meetings and case conferences.
  • Engage in ongoing professional development and necessary training to improve military cultural competencies, general understanding of services and benefits available to veterans.
  • Other duties as assigned.

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