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Case Management Director Jobs in Rochester, NY (NOW HIRING)

Genesee County

Case Manager II

Batavia, NY · On-site

$26.49/hr

... the direct supervision of a qualified mental health professional. Does related work, as required. TYPICAL WORK ACTIVITIES: * Identifies clients in need of case management services by completing ...

Cynet Health

RN - Case Manager

Webster, NY · On-site

Direct, coordinate, evaluate, and supervise the quality of patient care services. Interact with ... Support care management philosophy, including collaborative planning and case management designed ...

Greystone Programs

RN Case Manager

Hopewell, NY · On-site

$87K - $90K/yr

Registered Nurse (RN) Case Manager *$3,000 Retention BONUS! Make a Difference Every Day - Join Our ... Deliver direct nursing care and clinical oversight. * Maintain accurate electronic medical records.

HCR Home Care

RN Case Manager

Rochester, NY · On-site

$75K - $90K/yr

R esponsible for the overall plan of care and the outcome of that care, including care delivered by other nursing staff (LPN, HHA) who must be directed and supervised by the RN Case Manager

New

Open Door Mission

Per Diem Case Aide

Rochester, NY · On-site

$16.50 - $22.50/hr

Under the direction of the Program Director, per diem staff assist with case management directives, care, and/or instruction to residents. Helps complete forms, securely gather appropriate ...

Lthc

Medical Director, Commercial

Rochester, NY

The Medical Director participates in the broad array of activities of the Medical Services area ... Reviews and makes recommendations and/or decisions on Utilization or Case Management activities.

Lthc

Medical Director, Commercial

Rochester, NY

The Medical Director participates in the broad array of activities of the Medical Services area ... Reviews and makes recommendations and/or decisions on Utilization or Case Management activities.

Lthc

Medical Director, Commercial

Rochester, NY · On-site

The Medical Director participates in the broad array of activities of the Medical Services area ... Reviews and makes recommendations and/or decisions on Utilization or Case Management activities.

HCR Home Care

RN Case Manager- Weekends

Rochester, NY · On-site

Responsible for the overall plan of care and the outcome of that care, including care delivered by other nursing staff (LPN, HHA) who must be directed and supervised by the RN Case Manager. * Conduct ...

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Case Management Director information

See Rochester, NY salary details

$44.4K

$122K

$196.8K

How much do case management director jobs pay per year?

As of Jul 14, 2026, the average yearly pay for case management director in Rochester, NY is $121,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,700.00 and $139,600.00 per year, depending on experience, location, and employer.

What Does a Case Management Director Do?

As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.

What is the difference between Case Management Director vs Case Manager?

AspectCase Management DirectorCase Manager
CredentialsRelevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social servicesRelevant certifications (e.g., CCM), bachelor’s degree in related field
Work EnvironmentHealthcare facilities, insurance companies, social service agencies, overseeing teamsHospitals, clinics, community agencies, directly working with clients
ResponsibilitiesOverseeing case management programs, strategic planning, staff supervisionAssessing client needs, developing care plans, coordinating services

The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.

What does a Case Management Director do?

A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.

What are some common challenges faced by Case Management Directors, and how can they effectively address them?

Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.

What are the key skills and qualifications needed to thrive as a Case Management Director, and why are they important?

To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.
More about Case Management Director jobs
What are the most commonly searched types of Case Management jobs in Rochester, NY? The most popular types of Case Management jobs in Rochester, NY are:
What are popular job titles related to Case Management Director jobs in Rochester, NY? For Case Management Director jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Case Management Director jobs in Rochester, NY look for? The top searched job categories for Case Management Director jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Case Management Director jobs? Cities near Rochester, NY with the most Case Management Director job openings:
Case Management Director jobs near you
Infographic showing various Case Management Director job openings in Rochester, NY as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $121,963 per year, or $58.6 per hour.

Housing Case Manager

Finger Lakes Area Counseling and Recovery Agency

Clifton Springs, NY

$18 - $20/hr

Full-time

Posted 9 days ago

Job description

Job Summary:  In accordance with the organization’s mission, vision and values, the Housing Counselor is responsible for assisting participants in securing and maintaining housing, establishing goals and case management to work towards financial stability.  The following duties will apply:

Duties

  1. Responsible for independent completion of case management duties
  2. Screening and waiting list management
  3. Preparing and training clients in searching for securing and maintaining their own housing. 
  4. Develop & maintain relationships with area landlords including direct contact and negotiation of rental terms 
  5. Securing participants funding sources and collects participants’ share of the rent 
  6. Maintain case management files including eligibility, income & rent calculations, and client progress.
  7. Monthly one-on-one appointments and inspections of residences 
  8. Develop and maintain positive and effective relationships with community groups, referral sources, planning, funding and service agencies 
  9. Demonstrates teamwork and an ability to work in a team environment with coworkers and supervisors.  Demonstrates the ability to be flexible and cooperative     
  10. Assures all documentation is completed in a timely and accurate manner in compliance with agency/OASAS regulations, practices, policies & procedures 
  11. Demonstrates professionalism by providing quality service and care with respect and dignity for the clients and as a representative of FLACRA
  12. Participate in general, staff, in-service and supervisory meetings held by the Agency
  13. Perform other duties and functions as directed.

Minimum Qualifications:  Associates Degree in Health/Human Services strongly preferred and/or experience in vocational counseling in behavioral health care.  Valid NYS Drivers’ License.

Other Skills/Knowledge and Experience

  1. Excellent written and verbal communication skills
  2. Valid driver license required as well as maintaining personal vehicle's valid registration and inspection for use to independently visit various client sites, transport clients to/from appointments, interact with key stakeholders/providers in the community as well as attend community meetings on a regular basis
  3. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and community service providers
  4. Knowledge of local behavioral health service system
  5. Ability to multi-task, have good problem solving & time management skills and the ability to remain calm in a crisis
  6. Proficiency with documenting in E-record.

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